Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more
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Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more
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The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
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This company invites their customers to review, whether positive or negative
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Melatonin Tablets For Jet Lag (3mg)
From start to finish was a great…
From start to finish was a great service easy to order and fill out the form yes there was extra email with more questions but to me that was fine and showed the were being extra careful on what they were giving you and making sure it was correct for you and delivery was quick I would use this service again
July 24, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Val,
Thank you so much for your wonderful and detailed review! We’re thrilled to hear that you had such a great experience with us from start to finish. We’re also really pleased to hear that you understood and appreciated the additional questions we asked - you are absolutely right that this is something we do to ensure the safety and wellbeing of all our patients and to make sure that the medication prescribed is the most appropriate for them. It’s always lovely to hear when this is recognised and appreciated!
We’re also glad to hear that your delivery was quick and we look forward to welcoming you back whenever you need us!
Kind regards,
Bradley
The e-Surgery Team
Help Toothache!!
Really appreciate that I could get antibiotics for my toothache quickly with no fuss. A lot cheaper option ad well. An appointment with my dentist costs £70 without adding on the cost of treatment!
July 16, 2026
Reply from e-Surgery & EVARO
Hi,
We're so glad to hear that we could provide a quick and affordable solution for your toothache. It's wonderful to know our service was a convenient and cost-effective option for you.
Kind regards,
Bradley
The e-Surgery Team
Fantastic service and can’t believe my…
Fantastic service and can’t believe my tablets were delivered next day which was a Sunday.
July 27, 2026
Reply from e-Surgery & EVARO
Hi Cathy,
We're so glad to hear you received fantastic service and that your tablets arrived so quickly, even on a Sunday! We appreciate your kind words.
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Carol,
We're happy to hear that your delivery arrived so quickly! We appreciate your positive feedback.
Kind regards,
Bradley
The e-Surgery Team
Can't fault the easy online ordering,&…
Can't fault the easy online ordering,& with discreet next day delivery,No reason for the love-life to go on hold.
July 27, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're so pleased to hear you found the online ordering easy and appreciated the discreet next-day delivery. It's great to know our service helps keep things running smoothly!
Kind regards,
Bradley
The e-Surgery Team
Very efficient and appears thorough.
I provided the company with an honest account of my symptoms and a previous recent treatment for the same thing. This was used to make a reasoned decision regarding the medication that was prescribed. This was all done very promptly and the medication was received first thing the day after meaning I could treat the symptoms quickly.
July 26, 2026
Reply from e-Surgery & EVARO
Hi Liz,
We are delighted to hear that our prompt service and careful consideration of your medical history led to a swift and effective treatment. Thank you for your positive feedback.
Kind regards,
Bradley
The e-Surgery Team
Easy to apply
Easy to apply, have convenient way for checking BP, and short call with a GP to just confirm a few things. Few days later it was delivered to my door.
July 14, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Charlotte,
We're so glad to hear you found the application process easy and appreciated the convenient BP check and GP consultation. We're happy the delivery was prompt!
Kind regards,
Bradley
The e-Surgery Team
Quick and simple to order
Quick and simple to order. Medication arrived the next day with out paying for next day delivery. Really pleased and have used a few times.
July 24, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Paula,
We're happy to hear that ordering was quick and simple, and that your medication arrived the next day without needing to pay for next-day delivery. We appreciate you being a returning customer!
Kind regards,
Bradley
The e-Surgery Team
Acute sinusitis treatment
Acute sinusitis, tried unsuccessfully for four days to get a GP appointment and despite government propaganda to the contrary the 8am phone call lottery still exists, an hour of holding to then be told, “no appointments left today, ring back tomorrow at 8am”….. anyway I had no idea E-Surgery was a thing until in my desperation an internet search showed they could help with my infection! A quick (but thorough) consult and a prescription for antibiotics at my door the very next day! Absolute lifesavers!
July 23, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi James,
We are truly grateful for your wonderful feedback and are so glad we could assist you during a challenging time. It's incredibly rewarding to know that our service provided a timely and effective solution for your acute sinusitis, especially after the difficulties you experienced trying to secure a GP appointment. We understand how frustrating and concerning it can be when you're unwell and struggling to access care. Our team works hard to ensure that our online consultations are thorough and that prescriptions are delivered promptly, making healthcare more accessible and convenient. Your experience highlights exactly why we are so committed to offering an efficient alternative, and we are delighted to hear that we were able to be "absolute lifesavers" for you. Thank you for sharing your positive journey with us; it genuinely motivates our entire team.
Kind regards,
Bradley
The e-Surgery Team
I was ignored by my NHS dentist as had…
I was ignored by my NHS dentist as had a sudden onset infection which travelled up the trimegial nerve. My bp, oxygen level and temperature all dropped as am suffering from Covid vaccine reaction and long covid. I couldn’t move for 2 days. I was not well enough to attend A&E or GP. Explaining this to an e-pharmacist ensured I had the dental antibiotics I know I needed for a broken tooth with exposed nerve. I chose my own preferred antibiotic and recieved them in a few days. Thanks for this service.
July 17, 2026
Reply from e-Surgery & EVARO
Hello,
We're truly glad to hear that our service was able to provide you with the necessary dental antibiotics during such a challenging time.
Your feedback is invaluable, and we are pleased we could help facilitate your recovery.
Many thanks,
Hannah
The e-Surgery Team
Excellent service
Excellent service especially if you cant get an emergency GP appointment. Ibwas going on holiday and needed antibiotics quickly for a dental absess they arrived promptly and I was able to have a pain free holiday
July 8, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're so pleased to hear that our service provided you with the quick relief you needed for your dental abscess, especially before your holiday. It's wonderful to know you were able to enjoy a pain-free trip.
Many thanks,
Hannah
The e-Surgery Team
Antibiotics
My son was in need of antibiotics for a mouth infection but was working so couldn’t get to the dentist this was a quick and easy solution to get the infection under control before seeing the dentist
July 17, 2026
Reply from e-Surgery & EVARO
Hello,
We're so glad we could provide a quick and easy solution for your son's infection. Thank you for sharing your positive experience with us.
Many thanks,
Hannah
The e-Surgery Team
So I placed an order for antibiotics as…
So I placed an order for antibiotics as I had done 4 months plus ago. They have refused the order with ZERO explanation despite having my phone number and email address to contact me!
I get when you feel that you can’t fufil a prescription and no doubt you have your reasons but it would be common courtesy’s to relay those reasons to the customer! I won’t be bothering with this service again, communication is key!
July 24, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your review and I am truly sorry to hear about your experience. I completely understand your frustration and you are absolutely right that communication is key, particularly when an order has been unable to be fulfilled. This is not the standard of service we strive to provide and I sincerely apologise that you were not given an explanation in this instance.
I would very much like to look into this for you and understand what happened. Could you please email us at hello@e-surgery.com with FAO Hannah in the subject line so that I can investigate this directly and provide you with the answers you deserve.
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
It was so easy to arrange ordering the…
It was so easy to arrange ordering the medication that I required and the tablets were delivered promptly
July 16, 2026
Reply from e-Surgery & EVARO
Hello,
We're happy to hear you found ordering your medication easy and that your tablets were delivered promptly. We appreciate your positive feedback!
Many thanks,
Hannah
The e-Surgery Team
Couldn’t ask for something better
Couldn’t ask for something better. Life saving. Used it like 4 times now
June 11, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you so much for your wonderful review!
We are so pleased to hear that you have had such a positive experience with us time and time again. We look forward to continuing to support you!
Many thanks,
Hannah, Patient Success Team Lead at e-surgery
It took awhile to get approval for the…
It took awhile to get approval for the medication and then they want me to get blood test from the GP and upload my results. I was hoping for an easier service than going to my GP. At the GP it takes 2 weeks to get an appointment then a long wait a blood test. Months go by before you get anywhere. I was hoping the e-surgery would expedite matters but alas not.
July 3, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your review and I am sorry to hear that your experience did not meet your expectations.
We completely understand how frustrating it can be when you are already dealing with long GP waiting times and were hoping for a quicker solution. We do strive to make our service as simple and straightforward as possible and I am sorry if it was not made clear before ordering that certain medications do require additional information such as blood test results before we are able to safely issue a prescription.
We do want to assure you that this is not something we ask for lightly. These requirements are in place to ensure your safety and wellbeing and are in line with clinical guidelines that we are obligated to follow as a pharmacy. We are not able to replace the role of your GP entirely and certain medications do require annual reviews and blood work to ensure they remain safe and appropriate for you.
The good news is that once we have received this information, in the majority of cases we will only request it again every 6 to 12 months, so the process should be much smoother going forward.
We hope that you will give us another chance and please do not hesitate to get in touch if there is anything we can do to help make the process easier for you, our email is hello@e-surgery.com
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
Mounjaro
I ordered mounjaro to help with my weight, I have used it before and I was pleased to find e surgery didn’t just take my money and send the item, they actually asked further questions and asked for more information, before they would give a decision, this shows how responsible they are when dealing with numerous cases. Once the decision was made, they sent the product within 24 hrs which was impressive too. I would definitely recommend e surgery for all of your health queries, concerns and products.
July 22, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you so much for such a wonderful and thoughtful review!
We are so pleased to hear that you noticed and appreciated our thorough approach. Patient safety is always our top priority and we will never compromise on that. We are also thrilled to hear your medication arrived so quickly once approved!
Reviews like yours really do mean the world to us and we look forward to continuing to support you on your journey!
Many thanks,
Hannah, Patient Success Team Lead at e-surgery
Vey helpful and easy to use with prices…
Vey helpful and easy to use with prices for all needs. Best services 👌
July 20, 2026
Reply from e-Surgery & EVARO
Hello,
We're so pleased you found our service helpful and easy to use, with prices to suit all needs. Thank you for your positive feedback!
Kind regards,
Tara
The e-Surgery Team
Fantastic Customer Service
I lost my inhaler whilst on holiday and was worried about how quickly I'd be able to get a replacement. I used e-Surgery, and the whole process was incredibly simple and efficient. They arranged for my replacement inhaler within 24 hours, which was a huge relief. The service was fast, easy to use, and gave me great peace of mind. I'm very grateful for the prompt support and would highly recommend e-Surgery.
September 7, 2025
Reply from e-Surgery & EVARO
Hello,
We are so pleased to hear that we could provide such quick and efficient support when you needed it most during your holiday. It's wonderful to know that our service brought you peace of mind and was easy to use. Thank you for your kind words and recommendation!
Kind regards,
Tara
The e-Surgery Team
I didn’t get a choice if antibiotics
I didn’t get a choice if antibiotics, was given a three day course which never work for me. I laid for next day delivery and had to wait two and half days for meds to arrive during which time and because I had a uti infection which was progressively getting worse, I had to seek alternative medical assistance. Overall, my experience was blinking awful
July 21, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your review and I am truly sorry to hear about your experience. Having a UTI is uncomfortable enough without the added stress of delays and we completely understand your frustration.
Regarding the choice of antibiotic, we do actually offer multiple antibiotic options for different infections, however in line with NHS guidelines we do strongly recommend first line treatments in the first instance, which in your case would be Nitrofurantoin. This is to ensure the most effective treatment is provided in the first instance.
Regarding the delay in receiving your medication, this is absolutely not the standard of service we strive to provide and I am deeply sorry that your next day delivery took two and a half days to arrive, particularly given that your symptoms were progressively worsening during this time. I completely understand why you needed to seek alternative medical assistance and I am sorry that you were put in that position.
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
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