e-Surgery & EVARO Reviews 

11,832
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 4,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the straightforward online consultation process that makes acquiring necessary prescription treatments remarkably simple and stress-free. Many consumers also deeply appreciate the prompt medical evaluations, thorough health questionnaires, and professional guidance provided continuously throughout the entire ordering journey. However, some customers also noted occasional delivery delays involving external postal services or unexpected order holds during the identity verification stage. A few reviewers experienced frustrating setbacks when their medical requests required additional photo proofs or faced temporary shipping complications before final dispatch.

What people talk about most

Service

People report high satisfaction with the service, praising the quick response times, easy questionnaire... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast and prompt... See more

Order

Consumers find order to be positive, highlighting a smooth online consultation and a very straightforward... See more

User experience

Users describe positive interactions with user experience, highlighting the super quick and easy ordering... See more

Product

Customers had positive experiences with product, frequently highlighting fast next-day delivery and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more

Company replied

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
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1-star

Asks customers to review

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4.7

All reviews

(11,832)

4,722 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Shingles Treatment

Rated 5 out of 5 stars

Excellent site, easy ordering, prompt delivery

I wanted to start on a statin due to higher than advised cholesterol. Having done research (the Lancet not Dr Google) and found 20g Simvastatin to be an appropriate treatment and dose, I searched and found e-surgery, ordering 3 months for a much better than NHS price. Ordering was easy and within a few days, my prescription arrived. Very impressed and will keep ordering going forward. Totally recommend with confidence.

August 31, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,
Thank you for your kind words and taking the time to review our service, we really appreciate your feedback. We're so happy you found our service to be to a high standard as this is what we aim for!
Luke at e-Surgery

Rated 5 out of 5 stars

Good & efficient service

Good & efficient service. Straight forward questions to allow the correct course of treatment. Would definitely recommend & use again.

August 29, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,
Thank you for your kind words and taking the time to review our service, we really appreciate your feedback. We're so happy you found our service to be to a high standard as this is what we aim for!
Luke at e-Surgery

Rated 5 out of 5 stars

No issues

Ordering was very easy , answering questions honestly to judge the correct treatment for issue . Arrived promptly.

August 28, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,
Thank you for your kind words! We're glad we could get things sorted for you and hope you'll consider us again in future.
Luke at e-Surgery

Rated 5 out of 5 stars

Excellent quick service

Excellent quick service at a very good price. Very convenient. It has been so difficult to get a GP’s appointment and it was such a relief to get treatment for a UTI through E-surgery. The screening questionnaire was reassuring and gave good advice and I knew I would be getting the correct treatment for my condition. Thank you.

July 13, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,
Thank you for taking the time to provide your feedback. I’m pleased to hear your experience using our service was positive and have let our staff know the feedback as it will make their day!
Luke at e-Surgery

Rated 5 out of 5 stars

Excellent service

Excellent service. It’s nice to know I can finally have the treatment to hand to treat uti quickly.

April 29, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Bill,
Thanks for taking the time to use and review our service, we're glad the medication worked for you!
Lucy at e-Surgery

Rated 5 out of 5 stars

Once again ordered mid morning next…

Once again ordered mid morning next lunch time my order was with me well done theres only one place to buy your treatment thats E surgery
There the best sorry the rest .

April 1, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Michael,
Thank you for the high praise and kind feedback! We are delighted to hear that you were happy with our service and we hope to welcome you back soon.
Best Wishes,
Lucy at e-Surgery

Rated 5 out of 5 stars

The treatment gave the Mrs a nice…

The treatment gave the Mrs a nice reminder.

December 24, 2020
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Daniel,
Thank you for taking the time to share your review , we're pleased to hear you were satsified with our service!
Lucy at e-Surgery

Rated 5 out of 5 stars

Quick and easy ordering

I found the whole process of ordering, ie. finding the right treatment, filling in the form and paying, to be very quick and easy. I received the product 2 days later.

December 21, 2020
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Alison,
Thank you for taking the time to give your feedback, we're happy to hear you were pleased with our service!
Lucy at e-Surgery

Rated 5 out of 5 stars

2nd time ordering with esurgery with no…

2nd time ordering with esurgery with no issues. Fast treatment and good prices.

April 30, 2020
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Suzie,
Thank you for offering your thoughts on our service, we're glad you had positive experience when ordering with us both times!
Best Wishes,
Lucy at e-Surgery

Rated 5 out of 5 stars

Honest and caring service

Honest and caring service. Helped me pick out the right acne treatment which as worked great.

December 29, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Edward,
Thank you for taking the time to leave your review, we're happy we could help!
Lucy at e-Surgery

Rated 5 out of 5 stars

receiver my hair loss treatment from…

receiver my hair loss treatment from esurgery regularly and they have never let me down.

May 13, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Graham,
That's excellent to here,we really appreciate you using our service.
We will make sure the maintain our faultless record to you in the near future.
Rob

Rated 5 out of 5 stars

Fast shipping at the lowest price I…

Fast shipping at the lowest price I found online for hair loss treatment. Definitely 5 stars

April 28, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Adam,
Thank you for those kind words, we love seeing and hearing about a 5 star review. Hopefully we can welcome you back in the near future and exceed your high expectations of us.
Rob

Rated 4 out of 5 stars

good I got the chlamydia treatment came…

good I got the chlamydia treatment came really fast and worked fine

April 4, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello James,
Thank you for the feedback, pleased the item was all good for you.
If you need anything else then please get back in touch with us.
Rob

Rated 5 out of 5 stars

Doctor was very helpful and helped me…

Doctor was very helpful and helped me pick the right treatment that would not interact with my other medication. Very good service.

March 7, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Stephen,
Thank you. our doctor's are always making sure each medicine is safe and the most effective for the individual.
If you need any further advice or help from the doctor's or pharmacist, then you can always call,email or use our Ask a pharmacist app on our home page.
Rob

Rated 5 out of 5 stars

Great experience overall

Great experience overall, treatment came in a white discreet package and the price was good!

March 6, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Ems,
Thank you for that, the packaging will always remain discreet and the price shall always be low.
Rob

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, doctor realised my treatment would interact with my normal prescriptions and issued an alternative. Top class service.

February 23, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Faith,
Thank you for those kind words, our doctors always put patient safety first and make sure the medication anyone receives will be safe with any existing medication they might be on.
If you have any more help, then don't hesitate to get in touch, Faith.
Rob

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