The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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Review summary
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Reviews shaping this summary
Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more
Company replied
Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more
Company replied
Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Acute sinusitis test product
Speedy service great product well…
Speedy service Great product well packaged Thank you
August 21, 2026
Reply from e-Surgery & EVARO
Hi Sue,
We appreciate your positive feedback! We are so glad you experienced speedy service, a great product, and that it was well packaged. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Goncalo,
We're so glad to hear you enjoyed the quick delivery, excellent product, and good value! We appreciate your positive feedback.
Kind regards,
Bradley
The e-Surgery Team
Highly trusted firm
Highly trusted firm. Quick delivery and good product. Five stars!
August 18, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We appreciate your positive feedback! We are so glad you found us to be a trusted firm, and that you received quick delivery and a good product. Thank you!
Kind regards,
Bradley
The e-Surgery Team
Simple and straightforward to navigate…
Simple and straightforward to navigate through products and options, company that listens and respects customers wishes, quickly despatches orders and is excellent value for money. If a product is not available they will offer an alternative option. Overall a very good experience for me.
August 17, 2026
Reply from e-Surgery & EVARO
Hi William,
We're so pleased to hear you found our navigation simple and straightforward, and that you feel listened to and respected. It's wonderful that orders are dispatched quickly and that you find our service excellent value for money. We're also glad our team offered an alternative when a product wasn't available. Thank you for sharing your very good experience!
Kind regards,
Bradley
The e-Surgery Team
Fantastic experience.
I have used E-surgery twice now to order my contraceptive pill. I had a phone call with Melissa a pharmacist to discuss if the pill I had been on for a long time was still suitable and talk about my side affects. The company makes it easy to order your prescription and it means you don’t have to go to the GP as it is all done online. I will continue using this service and would reccomend to anybody. They have free delivery and the product is free as it is done through the NHS.
August 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We are so glad to hear that our service has made it easy for you to manage your contraceptive pill prescription. It's wonderful to know that our online process and the consultation with our pharmacist have been helpful. We appreciate you recommending us to others!
Kind regards,
Tara
The e-Surgery Team
An excellent service so far
An excellent service so far. The product was easy to order and arrived promptly. I’ve used e-surgery twice now and both times were as above.
August 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're delighted to hear that you found our service excellent and that your product was easy to order and arrived promptly. We appreciate you being a returning customer!
Kind regards,
Tara
The e-Surgery Team
The particular product or choice that…
The particular product or choice that you sent I was not enamoured with.
August 6, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your feedback and we are sorry to hear that you were not entirely satisfied with the product you received.
If you have any concerns regarding your order we would encourage you to contact us directly either by email or phone so that we can look into this further and do our best to help resolve things for you.
We would also like to make you aware that the majority of our consultations do include the option to specify a brand preference which may be worth taking advantage of for any future orders.
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
A safe pair of hands
Have been purchasing from this Company for over 12 months now and find them excellent. Customer Service is extremely good and deal with queries or advice very well. Delivery of product is usually within 24 hours and what I really like is that occasionally I will receive a discount code from them. All in all an excellent Company.
August 4, 2026
Reply from e-Surgery & EVARO
Hi Jennifer,
Thank you for your fantastic review! We are so pleased to hear that you've had such a positive experience with us over the past year. It's wonderful to know that our customer service and quick delivery have met your expectations. We truly appreciate your kind words and look forward to continuing to provide you with excellent service.
Kind regards,
Bradley
The e-Surgery Team
Good product and price
July 27, 2026
Reply from e-Surgery & EVARO
Hi William,
We're so glad to hear you found our product and pricing to your satisfaction. We truly appreciate your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Prompt delivery and effective product
July 18, 2026
Reply from e-Surgery & EVARO
Hi Sarah,
We appreciate your positive feedback! We are so glad you valued our prompt delivery and effective product. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
I had been suffering with sinusitis for…
I had been suffering with sinusitis for almost 10 day, i used my local pharmacy who said it was just a blocked nose, suggesting decongestant, id used sudafed, nasal sprays for 5days steam etc. Nothing worked, i began feeling exhausted, headaches. My friend told me about the online chemist, I completed the questionnaire and personal questions. Which suggested antibiotics, i ordered them at the reasonable price and they arrived the next day, I'm on day 4 of taking them and I feel so much better almost 100%😀
August 3, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Natalie,
We're truly happy to hear that our service could provide such a positive and effective solution for your prolonged sinusitis. It's wonderful to know that our online consultation and the prescribed treatment have made such a significant difference in your well-being, helping you feel almost 100% better. We appreciate you sharing your experience and highlighting the efficiency of our process, from the questionnaire to the prompt delivery of your medication. Your feedback is valuable to us.
Kind regards,
Bradley
The e-Surgery Team
Good product and fast delivery
July 29, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave such a wonderful review! We are so glad you found our service quick and helpful.
Many thanks,
Hannah
The e-surgery team
Easy to find the product I needed
Easy to find the product I needed, speedy delivery.
July 29, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Derek,
We appreciate your positive feedback! We are so pleased you found the product you needed easily and that our delivery was speedy. Thank you!
Kind regards,
Bradley
The e-Surgery Team
Very happy with the service I have…
Very happy with the service I have received from e surgery. They provide a reliable product that achieves weight loss safely and with the best interests of their customers health and welfare.
Thank you.
July 25, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Susan,
We are so happy to hear that you are very satisfied with our service! It's wonderful to know that our product is helping you achieve your weight loss goals safely and that you feel we have your best interests at heart. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
Acute sinusitis treatment
Acute sinusitis, tried unsuccessfully for four days to get a GP appointment and despite government propaganda to the contrary the 8am phone call lottery still exists, an hour of holding to then be told, “no appointments left today, ring back tomorrow at 8am”….. anyway I had no idea E-Surgery was a thing until in my desperation an internet search showed they could help with my infection! A quick (but thorough) consult and a prescription for antibiotics at my door the very next day! Absolute lifesavers!
July 23, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi James,
We are truly grateful for your wonderful feedback and are so glad we could assist you during a challenging time. It's incredibly rewarding to know that our service provided a timely and effective solution for your acute sinusitis, especially after the difficulties you experienced trying to secure a GP appointment. We understand how frustrating and concerning it can be when you're unwell and struggling to access care. Our team works hard to ensure that our online consultations are thorough and that prescriptions are delivered promptly, making healthcare more accessible and convenient. Your experience highlights exactly why we are so committed to offering an efficient alternative, and we are delighted to hear that we were able to be "absolute lifesavers" for you. Thank you for sharing your positive journey with us; it genuinely motivates our entire team.
Kind regards,
Bradley
The e-Surgery Team
Thorough checkup with Pharmacist
Thorough investigation into my age & medical history. Once I had passed the test delivery made within 2 days. Excellent service.
July 24, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're so happy to hear that our thorough process and quick delivery met your expectations! Thank you for sharing your positive experience with us.
Many thanks,
Hannah
The e-Surgery Team
Does what it says on the tin
Product came as described at the time promised. What more could you ask. Well done you
July 24, 2026
Reply from e-Surgery & EVARO
Hello,
We're so pleased to hear that your product arrived exactly as described and within the promised time-frame. We truly appreciate your positive feedback!
Many thanks,
Hannah
The e-Surgery Team
Do not waste your money buy this kit…
Do not waste your money buying this kit the test is not accurate.
July 16, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your review and I am sorry to hear that you are unhappy with your experience.
We would love the opportunity to look into this further for you. Could you please email us at hello@e-surgery.com with FAO Hannah in the subject line so that I can investigate this directly.
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
It took awhile to get approval for the…
It took awhile to get approval for the medication and then they want me to get blood test from the GP and upload my results. I was hoping for an easier service than going to my GP. At the GP it takes 2 weeks to get an appointment then a long wait a blood test. Months go by before you get anywhere. I was hoping the e-surgery would expedite matters but alas not.
July 3, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your review and I am sorry to hear that your experience did not meet your expectations.
We completely understand how frustrating it can be when you are already dealing with long GP waiting times and were hoping for a quicker solution. We do strive to make our service as simple and straightforward as possible and I am sorry if it was not made clear before ordering that certain medications do require additional information such as blood test results before we are able to safely issue a prescription.
We do want to assure you that this is not something we ask for lightly. These requirements are in place to ensure your safety and wellbeing and are in line with clinical guidelines that we are obligated to follow as a pharmacy. We are not able to replace the role of your GP entirely and certain medications do require annual reviews and blood work to ensure they remain safe and appropriate for you.
The good news is that once we have received this information, in the majority of cases we will only request it again every 6 to 12 months, so the process should be much smoother going forward.
We hope that you will give us another chance and please do not hesitate to get in touch if there is anything we can do to help make the process easier for you, our email is hello@e-surgery.com
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
Mounjaro
I ordered mounjaro to help with my weight, I have used it before and I was pleased to find e surgery didn’t just take my money and send the item, they actually asked further questions and asked for more information, before they would give a decision, this shows how responsible they are when dealing with numerous cases. Once the decision was made, they sent the product within 24 hrs which was impressive too. I would definitely recommend e surgery for all of your health queries, concerns and products.
July 22, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you so much for such a wonderful and thoughtful review!
We are so pleased to hear that you noticed and appreciated our thorough approach. Patient safety is always our top priority and we will never compromise on that. We are also thrilled to hear your medication arrived so quickly once approved!
Reviews like yours really do mean the world to us and we look forward to continuing to support you on your journey!
Many thanks,
Hannah, Patient Success Team Lead at e-surgery
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