e-Surgery & EVARO Reviews 

11,811
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 4,640 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the remarkably fast delivery times and the straightforward online consultation process, making it very simple to obtain necessary medication when booking a standard doctor or dentist appointment proves difficult. People also appreciate the clear instructions provided with the treatment and find the overall user experience exceptionally convenient and reliable. However, some people mentioned occasional issues with delivery delays caused by mail contractors or problems tracking their package. A few reviewers also noted frustrations when orders experienced unexpected holds, rejections, or required extra steps for approval.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting quick delivery and an easy... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that medications frequently arrive promptly... See more

Order

People report positive experiences with order, highlighting a very smooth, straightforward, and simple online... See more

User experience

Users describe positive interactions with user experience, highlighting the website as easy to navigate and... See more

Product

Consumers find product to be positive, highlighting how easy it is to share symptoms and receive effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(11,811)

4,710 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Beechams Cold & Flu Sachets

Rated 5 out of 5 stars

I had flu and was suddenly feeling…

I had flu and was suddenly feeling breathless and needed an inhaler - no GP appt possible for 2 weeks and several years since I last needed one so not considered a repeat prescription without a consultation. I didn't consider myself sick enough to go to A&E. I got the inhaler 2 days later via eSurgery- a godsend!!

July 7, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Sandra,
Thank you for taking the time to review our service. We are happy to hear we could help but due to Royal Mail delivery delays, we would recommend contacting 111 if feeling breathless in the future.
Kind Regards,
Lucy at e-Surgery

Show reviews in all languages. (11,811 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look