The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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Review summary
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Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more
Company replied
Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more
Company replied
Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
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Celecoxib 100mg Capsules for Pain and Inflammation
excellent had a STD got in contact with…
excellent had a STD got in contact with E-surgery and they got me sorted out with a friendly conversation thanks for delivery and shipping much appreciated
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Barry,
We're so pleased to hear that we were able to help you and that you found our conversation friendly. It's wonderful to know that you appreciated our delivery and shipping.
Kind regards,
Bradley
The e-Surgery Team
Straightforward form to fill in online
Straightforward form to fill in online. My order was delivered the next day with clear instructions and accompanying leaflet about medication and dental care, plus a voucher for discount on next order. Saved me from a painful infection waiting for a dental appointment.
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Melody,
We're so pleased to hear that our online form was straightforward and that your order arrived promptly with clear instructions. It's wonderful that we could help you avoid a painful infection while waiting for your dental appointment.
Kind regards,
Bradley
The e-Surgery Team
A shockingly poor service
A shockingly poor service! I ordered antibiotics for a dental infection and answered all the questions fully. My order was approved. I then received an email saying that the prescriber had questions as to why I had requested metronidazole as they would normally prescribe amoxicillin or penicillin - did I have an allergy? I responded that no, I didn't, but that since I have IBS (though don't take any medication for this), I have used Metronidazole in the past without side effects and this is my preferred antibiotic.
They immediately cancelled my order, without any explanation. I received an email saying we're unable to fulfil your order and have refunded you.
This is totally unacceptable. No reason was provided for the order cancellation and I'm now without the medication I require, and £35 down. It will take 3 to 5 days for a refund.
Do not recommend this website at all!
September 14, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello Paula,
Thank you for your feedback and I’m truly sorry to hear about your experience. I completely understand how frustrating and worrying this must be, particularly when you are dealing with a dental infection and need medication promptly.
I can confirm that our prescriber did send you an email earlier this morning explaining the clinical reasons why we were unable to issue Metronidazole in this instance. We understand this may be disappointing, however the safety of our patients is always our top priority and our prescribers must make clinical decisions based on this.
We’re sorry for any distress this has caused and we would encourage you to seek advice from your dentist or GP who will be able to prescribe the most appropriate antibiotic for your needs.
If you have any further questions regarding your refund or the clinical decision made, please don’t hesitate to get in touch at hello@e-surgery.com or call us on 01603 931600 and we will be happy to help.
Kind regards,
Bradley
The e-Surgery Team
Excellent rapid service and delivery
Excellent rapid service and delivery time for order cannot fault in any way.
September 14, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi David,
We are so pleased to hear you experienced excellent rapid service and quick delivery for your order! Thank you for your positive feedback.
Kind regards,
Bradley
The e-Surgery Team
Reliable and efficient
September 12, 2026
Reply from e-Surgery & EVARO
Hi Colin,
Thank you! Reliable and efficient is exactly what we aim to be, so great to hear!
Kind regards,
Bradley
The e-Surgery Team
DELIVERY TIMES NOT RELIABLE EVEN IF YOU PAY EXTRA
They use Royal Mail who are very unreliable. I paid for 24 hour tracked. I ordered on a Friday night and expected the medication on Sunday or Monday at the latest. After emails saying it would be received by 5pm toady, Royal mail emailed me at 3.30pm to say they couldn't deliver today (they didn't say why) and that they will "attempt" to delivber tomorrow. e-Surgery have of course covered themselves by putting that the 24 hour trackled service can "rarely" take 3 days.
September 14, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello Melanie,
Thank you for your feedback and I’m sorry to hear about the delays you experienced with your delivery. I completely understand how frustrating this must have been, especially when you needed your medication.
I’m pleased to let you know that we have processed a refund of your shipping cost as a gesture of goodwill, and I can confirm that Royal Mail have updated the tracking again today and state that your order is now due for delivery before 5pm today.
We hope your medication arrives safely and that you’re feeling better very soon. If you have any further concerns please don’t hesitate to get in touch at hello@e-surgery.com or call us on 01603 931600.
Kind regards,
Bradley
The e-Surgery Team
Frustrating glitches with their…
Frustrating glitches with their software. Won’t let me order and then repeatedly put the order on hold because I’ve delayed ordering due to the fact they wouldn’t let me order.
September 4, 2026
Reply from e-Surgery & EVARO
Hi Sarah,
Thank you for your feedback and I’m really sorry to hear you’ve been experiencing difficulties with our ordering system. I can completely understand how frustrating this must be, especially when you need your medication.
We would love to look into this for you and get it resolved as quickly as possible. Please don’t hesitate to get in touch with us at hello@e-surgery.com or call us on 01603 931600 and our team will be happy to help get things sorted for you.
We apologise for the inconvenience caused and hope to resolve this for you very soon.
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Jaci,
We appreciate your positive feedback! We are so glad you valued our fast delivery and well-packaged items. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
Excellent service and postage very…
Excellent service and postage very prompt, package arrived before stated arrival date
September 7, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Gary,
We're so pleased to hear that you experienced excellent service and that your package arrived promptly, even before the estimated date! Thank you for your positive feedback.
Kind regards,
Bradley
The e-Surgery Team
Quick delivery meant quick treatment…
Quick delivery meant quick treatment and results
September 13, 2026
Reply from e-Surgery & EVARO
Hi,
We are so pleased to hear that our quick delivery led to prompt treatment and positive results for you. Thank you for your kind words and positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Straightforward and efficient service.
Straightforward and efficient service.
Medication request was reviewed, prescribed and dispatched, I received it the following day. I am impressed with e-surgery service and would not hesitate to use them again.
September 10, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Saz,
We're delighted to hear you found our service straightforward and efficient! It's wonderful that your medication request was reviewed, prescribed, and dispatched so quickly, arriving the very next day. We appreciate your kind words and look forward to assisting you again.
Kind regards,
Bradley
The e-Surgery Team
I found e-Surgery very efficient
I found e-Surgery very efficient, accurate and prompt with thier assessment and delivery service.
September 10, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're so pleased to hear that you found our assessment and delivery service to be efficient, accurate, and prompt. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Amazing service from e-Surgery
Amazing service from e-Surgery. The ordering system was straightforward and my meds arrived ahead of schedule.
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Colin,
We're so pleased to hear that you found our ordering system straightforward and that your medication arrived ahead of schedule. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Excellent customer service great to…
Excellent customer service great to order from great prices quick delivery good online application process for prescription
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Judith,
We're so pleased to hear you experienced excellent customer service, great prices, and quick delivery. It's wonderful that you found our online application process for prescriptions good!
Kind regards,
Bradley
The e-Surgery Team
Great service
Great service, speedy delivery and any problems they will try their best to get it done
September 4, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're so pleased you experienced great service and speedy delivery! It's wonderful to hear that we try our best to resolve any issues.
Kind regards,
Bradley
The e-Surgery Team
Excellent service and products…
Excellent service and product plus super fast delivery.
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Jools,
We are delighted to hear that you experienced excellent service and product quality, along with super fast delivery. Thank you for your wonderful feedback!
Kind regards,
Bradley
The e-Surgery Team
Couldn't get an appointment at all was…
Couldn't get an appointment at all was told I would have a 5 day wait! needed the antibiotics way before 5 days! Amazing service meds came bang on time! on my second day of my antibiotics and feeling better already! Amazing service I was worried at first but if I ever struggle again for appointments knowing I need antibiotics I'll definitely use this again.
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Cheryl,
We are so pleased to hear that we could assist you when you needed antibiotics urgently and that you're already feeling better. It's wonderful to know our service provided a timely solution.
Kind regards,
Bradley
The e-Surgery Team
Trustworthy
Easy to navigate website and questionaire consultation. Very fast delivery (was next day). Good service so would use again.
September 4, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're so pleased to hear you found our website easy to navigate and our questionnaire consultation helpful. It's wonderful that you experienced very fast delivery and good service, and we look forward to assisting you again!
Kind regards,
Bradley
The e-Surgery Team
The service was easy and straight…
The service was easy and straight forward, postage was very reliable
Thank you
September 12, 2026
Reply from e-Surgery & EVARO
Hi Adrian,
We're so pleased you found our service easy and straightforward, and that the postage was reliable. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Reliable and trustworthy
Reliable and trustworthy, first class service.
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi David,
We appreciate your positive feedback! We are so glad you found our service to be reliable, trustworthy, and first class. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
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