Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more
Company replied
The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
Company replied
I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
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Durex Pleasure Me Condoms
I am very happy with yours service
I am very happy with yours service. I have got antibiotic for my dental infection what brought me relief with my pain. I will recommend your service my friends!
September 7, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Monika,
We're so pleased our service could help bring you relief from your dental infection pain. It's wonderful to hear you'll recommend us to your friends!
Kind regards,
Bradley
The e-Surgery Team
Sort things fast
E-pharmacy sorted me some birth control and even managed to get it delivered to my door within 2 days! Excellent service. Phone call to discuss health was prompt. Will definitely continue using these I am very pleased.
September 4, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Maisie,
We're so pleased to hear you received your birth control quickly and found our service excellent. It's great that your health discussion was prompt, and we appreciate your continued trust in us.
Kind regards,
Bradley
The e-Surgery Team
Waste of time
Waste of time, the second time this has happened to me now this year, i done the on line consultation for pain killers tablets, after the consultation they offer me about 6 choices for pain killers, i make my choice and pay £23. 3 hours later i get an email asking me to provide a presciption to prove i have had these tablets before , i let them know ive never had them before and thats why im using e sugery as getting a doctors appointment is impossible. 20 mins later an email order cancelled. Complete waste of time.
September 6, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your feedback and I am truly sorry to hear that this has happened to you on two separate occasions. I completely understand how frustrating this must be, particularly when getting a GP appointment is so difficult at the moment.
I do want to explain that some of the medications we provide are prescription only, which means that we are required to ensure that a GP has previously initiated the treatment before we are able to dispense it. Unfortunately this is a legal requirement that we are unable to make exceptions to, and I am sorry that this was not made clearer to you before you completed your consultation and made payment.
However, I do not want to leave you without any options and we may be able to suggest some alternative pain relief options that we could help you with.
If you would like to explore this further, please do not hesitate to email us at hello@e-surgery.com with FAO Hannah in the subject line and we will do our very best to help find a suitable solution for you.
Once again I am sincerely sorry for the inconvenience and frustration this has caused and we hope to hear from you soon.
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
Can not fault E Surgery
Can not fault E Surgery for their service. The antibiotics arrived the next day. The pharmacist was very helpful in guiding me to the correct type of Antibiotics to try and it is a great service if you can not get to a Dentist or GP soon. I would highly recommend them.
September 5, 2026
Reply from e-Surgery & EVARO
Hi Jason,
We're so pleased to hear that our service met your expectations and that your antibiotics arrived promptly. It's wonderful to know our pharmacist was helpful in guiding you. Thank you for your recommendation!
Kind regards,
Bradley
The e-Surgery Team
I was definitely suffering and you…
I was definitely suffering and you helped me. Thank you from the bottom of my heart. Will definitely use you again.
September 2, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Paul,
We are so glad we could help during a difficult time. Your kind words mean a lot to us, and we truly appreciate your trust. We look forward to assisting you again.
Kind regards,
Bradley
The e-Surgery Team
Help me out of not having to go and sit in A& E for long wait of would have been many hours..
A proffesional speedy service when in my case could not get to see my G.P ,and at a fair price I thought. And a good intensive consultation by a G.P.
August 20, 2026
Reply from e-Surgery & EVARO
Hello,
We're delighted to hear you found our service professional and speedy, especially when you couldn't see your GP. We appreciate your positive feedback regarding the fair price and thorough consultation.
Kind regards,
Tara
The e-Surgery Team
Unbelievably bad
I tried to buy famciclovir like I did before, but they sent me an email demanding 17 pounds for my order to be 'approved'. Which is fraud as it is not the agreed purchase price at the time of transaction
September 4, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your feedback and I am truly sorry to hear about your experience on this occasion.
I want to sincerely apologise for the confusion and frustration this situation has caused. I can completely understand why the communication you received was alarming and I am sorry that we failed to communicate with you correctly regarding your order.
I have reached out to you privately via email to explain the situation in full.
We pride ourselves on providing a transparent and trustworthy service to all of our customers and we are sorry that on this occasion we fell short of the standard you rightly expected.
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
Great Service!
After completing the initial questionnaire (straightforward and quick to complete) my medication arrived quickly. I now have my prescription on automatic renewal - this saves me a lot of wasted time!
September 2, 2026
Reply from e-Surgery & EVARO
Hi,
We're so pleased to hear you found our initial questionnaire straightforward and that your medication arrived quickly. It's wonderful that the automatic renewal is saving you time!
Kind regards,
Bradley
The e-Surgery Team
Initially thought great but since…
Initially thought great but since having medication refused feel not so great, I'm under care of a medical professional and been specifically told to take the medication I ordered, this was a fertility specialist consultant, put all this information on notes when ordered, I was ordering through this company to avoid 57 pounds prescription fee my clinic would charge but the clinician saw fit to decline my request for the medication although provided information its required by my fertility specialist consultant, in response to below, the fact was prescribed it first time around with same information by esurgery was no issue I find it it laughable the rules suddenly changed for a repeat, perhaps me using discount for second order was the issue
September 2, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your feedback and I am truly sorry to hear about your experience. We completely understand how frustrating this must be, particularly when you are under the care of a fertility specialist and have been specifically advised to take this medication.
We want to assure you that our decision to decline your request was in no way a reflection of whether or not you need this treatment. We have no doubt that your fertility specialist has recommended this medication for very good reason.
However, as a private online pharmacy, we do have our own set of guidelines and a defined scope of practice that we are required to adhere to. Unfortunately, in this instance, the nature of your consultation falls outside of what we are able to prescribe within our guidelines. Whilst your fertility clinic is a trusted medical provider, they are a separate entity to us and we are unable to prescribe outside of our own scope, regardless of external recommendations.
We genuinely empathise with your situation and understand the financial pressures that come with fertility treatment. We are sorry that we were unable to assist on this occasion and we hope that you are able to access the medication you need through the appropriate channels.
We wish you all the very best on your journey.
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
Excellent service from e-surgary…
Excellent service from e-surgary tablets are helping thank you
But royal mail let you down didn't get the order till Tuesday 1 September afternoon
Not Saturday the 30 th august and when not feeling well this was an issue for me but to be honest royal mail in my opinion never provided a good service now
August 28, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Rachel,
We are happy to hear our tablets are helping, and we appreciate your kind words about our service. We sincerely regret the delay you experienced with your delivery due to Royal Mail. We understand how frustrating it is when you're not feeling well and your order doesn't arrive as expected. We are always working to ensure a smooth delivery process for our customers.
Kind regards,
Bradley
The e-Surgery Team
Excellent! Help when needed
Excellent! After dentist couldn’t give me an appointment and doctors refused to help as they don’t help with dental problems, I was left facing a long bank holiday weekend in agony with a dental infection! Turned to e-surgery who sent me antibiotics next day delivery!! Saved me from a weekend of sitting in A&E in agony! Thank you
August 28, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're so glad we could help you during such a challenging time with your dental infection. It's wonderful to know that our service provided you with much-needed relief and prevented a weekend of discomfort. Thank you for sharing your positive experience!
Kind regards,
Bradley
The e-Surgery Team
Absolutely fantastic dentist made me at…
Absolutely fantastic dentist made me at ease from the start explaining everything perfectly..highly recommend
August 30, 2026
Reply from e-Surgery & EVARO
Hi Douglas,
We're so pleased to hear that your dentist made you feel at ease and explained everything perfectly. Thank you for your high recommendation!
Kind regards,
Bradley
The e-Surgery Team
I found this service excellent
I found this service excellent. The instructions were easy to follow. The delivery time was great. I made a mistake with some information I provided, I emailed and they got back to me straight away and sorted it out for me. Clear instructions on how to take and use the medication. Great service and also great customer service.
August 22, 2026
Reply from e-Surgery & EVARO
Hi Sandra,
We're so pleased to hear you found our service excellent, with easy-to-follow instructions and great delivery time. It's wonderful that our team was able to quickly resolve the information mistake you made. Thank you for highlighting our clear medication instructions and great customer service!
Kind regards,
Bradley
The e-Surgery Team
I needed some medication and a friend…
I needed some medication and a friend suggested e surgery. They were excellent and me meds arrived very quickly.
August 28, 2026
Reply from e-Surgery & EVARO
Hi Elaine,
We're so pleased to hear that your friend recommended us and that your medication arrived quickly. Thank you for sharing your positive experience!
Kind regards,
Bradley
The e-Surgery Team
Outstanding Service
From the very start I had a consultation which had my healthcare and safety above all else. They assured the correct medication for me. They kept in touch to ensure I was ok and even drafted a letter for me GP to inform him of my new medication. I can’t recommend this company highly enough and I intend to stick with them going forward as I feel safe. Order was straight forward and very fast delivery
August 28, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Jill,
We're so pleased to hear that you felt safe and well-cared for throughout your experience, from the consultation to the follow-up and fast delivery. We truly value your trust and look forward to continuing to support your healthcare needs.
Kind regards,
Bradley
The e-Surgery Team
First time using these found the online…
First time using these found the online forms simple to fill in then my order was put on hold twice, had to have a phone call with them asking me a few questions, later that day item dispatched and arrived the nxt day 5 star company will use again
August 26, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Ricky,
We're so glad to hear you found our online forms simple and that your item arrived quickly after our call. We appreciate your patience with the hold and are delighted you had a positive experience overall. We look forward to serving you again!
Kind regards,
Bradley
The e-Surgery Team
Excellent service and responsible…
**Excellent service and responsible prescribing**
I’m extremely happy with the service I received from e-Surgery. As someone with type 1 diabetes, I appreciated that they carried out proper due diligence rather than simply issuing a prescription. They asked sensible questions to ensure I understood the additional risks, knew what warning signs to look out for and was confident about monitoring my glucose, ketones and insulin requirements while taking Mounjaro.
It has been incredibly frustrating that my NHS diabetes team acknowledged Mounjaro could benefit me and said they would support me taking it, yet still refused to prescribe it—even off-label. I was therefore left with no choice but to fund the treatment privately.
I’m very impressed with e-Surgery for listening, taking my individual circumstances seriously and helping me access the treatment responsibly. The whole process felt professional, thorough and supportive. I would happily recommend them.
August 24, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Jonathan,
We are truly grateful for your wonderful feedback and are so pleased to hear about your positive experience with our service. It's incredibly important to us that our patients feel heard and supported. We appreciate you recognising our commitment to responsible prescribing and thorough due diligence. We understand the frustrations you faced elsewhere and are glad we could provide a professional, thorough, and supportive path to accessing your treatment. Your recommendation means a great deal to us.
Kind regards,
Bradley
The e-Surgery Team
Great service
Only needed this as after moving registering with the netw Dr took longer than expected. Was impressed with the questions asked to check product was correct for me. Delivery was next day. Great service
August 25, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Pauline,
We're happy to hear that our service was able to assist you during your transition. We're glad you were impressed with our thorough questions and the next-day delivery. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Have used E surgery quite a few times…
Have used E surgery quite a few times now, and I am very impressed, fast, efficient, I knew I had an abscess on under my tooth, I did not need to pay for a dental appointment for them to tell me something I already knew, I by passed the spending on a dental appointment and I managed to get the medication that was required. Delivered next working day and kept in the loop every step of the way. Thanks again.
August 24, 2026
Reply from e-Surgery & EVARO
Hi Cameron,
We are so pleased to hear that our service was fast, efficient, and helped you get the medication you needed without delay. It's wonderful to know you were kept informed every step of the way. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
Experience a breeze
I've used Love Honey before as it's a no brainer. The whole experience was a breeze from finding out what prescription suited me best to ordering my pills.
Delivery was next day. I shall definitely use them again.
August 24, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Richard,
We're so happy to hear that your experience with us was a breeze, from finding the right prescription to the next-day delivery. We truly appreciate your kind words and look forward to serving you again!
Kind regards,
Bradley
The e-Surgery Team
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