The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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Review summary
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Reviews shaping this summary
Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more
Company replied
Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more
Company replied
Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Germoloids Haemorrhoids and Piles Cream
they gave me what i needed and prompt
September 11, 2026
Reply from e-Surgery & EVARO
Hi Janet,
We appreciate your positive feedback! We are so glad you received what you needed and found our service to be prompt. Thank you for sharing your experience.
Kind regards,
Bradley
The e-Surgery Team
Best service ever
Thank you 😊 I had my antibiotics the day after ordering and am so glad of the relief I have so quickly, my condition would only have escalated without a quick response thank you so much
September 16, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Kim,
We're so pleased to hear that you received your antibiotics the day after ordering and experienced such quick relief. It's wonderful that we could help prevent your condition from escalating.
Kind regards,
Bradley
The e-Surgery Team
Great service
Prescription readiably available and very quickly dispatched. It needed to be kept refrigerated and it was.
September 18, 2026
Reply from e-Surgery & EVARO
Hi Andrea,
We're so glad to hear your prescription was readily available and quickly dispatched. We also appreciate you noting that the refrigerated medication arrived correctly.
Kind regards,
Bradley
The e-Surgery Team
Fantastic service
Fantastic service. Fast and very efficient. Thank you.
September 16, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Xena,
We appreciate your positive feedback! We are so glad you experienced fantastic, fast, and very efficient service. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
I went on to the website and after a…
I went on to the website and after a short questionnaire was recommended some penicillin for tooth pain. The prescription arrived within 48 hours! Brilliant service
September 16, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Trudi,
We're so glad to hear that our online service and quick prescription delivery met your needs effectively. Your positive feedback about the speed and convenience of our process is truly appreciated.
Kind regards,
Bradley
The e-Surgery Team
Very fast and quick service
Ordered and had the order processed very quickly and delivered the following day
September 16, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Catherine,
We're so pleased to hear that your order was processed very quickly and that you received your delivery the following day! Thank you for your positive feedback.
Kind regards,
Bradley
The e-Surgery Team
Easy online consultation process
Easy online consultation process, competitive pricing and swift delivery!
September 16, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Lorraine,
We're so pleased to hear you found our online consultation process easy, appreciated our competitive pricing, and experienced swift delivery. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Excellent service and easy to use.
Excellent service and easy to use.
Just a few short questions and that was it.
Really impressed.
September 17, 2026
Reply from e-Surgery & EVARO
Hi Sharon,
We're so pleased to hear you found our service excellent and easy to use, with just a few short questions. We truly appreciate your feedback!
Kind regards,
Bradley
The e-Surgery Team
Great service and fast delivery
July 18, 2026
Reply from e-Surgery & EVARO
Hi Sonia,
We appreciate your positive feedback! We are so glad you valued our great service and prompt delivery. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
Really good and very quick to get here…
Really good and very quick to get here and made full recovery and am much better
September 8, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Emma-Louise,
We are so pleased to hear that your experience was good and that your order arrived quickly, leading to a full and speedy recovery. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
The delivery was late and it is only 3…
The delivery was late and it is only 3 days of antibiotics …. For the price it should be at least 7 days
September 16, 2026
Reply from e-Surgery & EVARO
Hi Joanne,
Thank you for your review and we’re sorry to hear you were disappointed with your experience.
Regarding the delivery, we can confirm that your order was delivered within the timeframe of our 24 hour tracked service, which as stated at the time of ordering can on rare occasions take up to 3 days to be delivered. We apologise if this caused any inconvenience.
With regards to the course length, the quantity and dosage of any medication we issue is determined by our clinical team. If you feel that your course of treatment was not sufficient, we would recommend speaking with your GP or pharmacist who will be able to advise you further.
If you have any further questions please don’t hesitate to get in touch with us at hello@e-surgery.com or call us on 01603 931600 and our team will be happy to help.
Kind regards,
Bradley
The e-Surgery Team
Quick consultation and quick delivery
September 16, 2026
Reply from e-Surgery & EVARO
Hi Clare,
We are so pleased to hear that you found our consultation quick and that your delivery was quick. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Kim,
We appreciate your positive feedback! We are so happy you found our process quick and easy, and that you were pleased with the speedy delivery and excellent price. Thank you!
Kind regards,
Bradley
The e-Surgery Team
It was weekend and I knew that I…
It was weekend and I knew that I wouldn't get to see a doctor for a while and was suffering badly with a UTI and needed antibiotics fast. This company is great in that it diagnosed and sent me the right antibiotics for me very speedily. I am now feeling better, but if it wasn't for them, then I am pretty sure that I would still be waiting for a doctor's appointment to see my GP!
September 16, 2026
Reply from e-Surgery & EVARO
Hi Philippa,
We are so pleased to hear that we could help you so quickly when you needed it most. It's wonderful to know that you are now feeling better and that our service made a positive difference.
Kind regards,
Bradley
The e-Surgery Team
Professional reliable service
Sensible screening with safety checks. Medical dispensed and delivered quickly with good communication through every step.
September 9, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Peter,
We're so pleased to hear that you found our screening and safety checks sensible, and that your medical delivery was quick with good communication throughout the process.
Kind regards,
Bradley
The e-Surgery Team
It was easy to order my item and it was…
It was easy to order my item and it was delivered quickly
September 16, 2026
Reply from e-Surgery & EVARO
Hi Lynda,
We are so pleased to hear that you found it easy to order your item and that it was delivered quickly. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
An extremely fast and efficient service.
September 16, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Iain,
We appreciate your positive feedback! We are so glad you valued our extremely fast and efficient service. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
Absolutely brilliant
Absolutely brilliant, Put my order in but they needed a little more info i gave them the info and all went smoothly. Delivery was good too.
Really good to shop with them top marks 👍👍👍
September 13, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Colin,
We're so pleased to hear that your order went smoothly after providing a little more information, and that the delivery was good. It's wonderful to know you had a really good shopping experience with us!
Kind regards,
Bradley
The e-Surgery Team
First class service
First class service. Explained my health problem and replied promptly. Good service and medication promptly sent and received. Highly recommend.
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Alison,
We're so pleased to hear you experienced first-class service and that your health problem was explained thoroughly. It's wonderful that your medication was sent and received promptly. Thank you for your high recommendation!
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Jane,
We are delighted to hear that you experienced a prompt and efficient consultation, and that you were happy with our great pricing. Thank you for your wonderful feedback!
Kind regards,
Bradley
The e-Surgery Team
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