e-Surgery & EVARO Reviews 

11,825
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 4,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the straightforward online consultation process that makes acquiring necessary prescription treatments remarkably simple and stress-free. Many consumers also deeply appreciate the prompt medical evaluations, thorough health questionnaires, and professional guidance provided continuously throughout the entire ordering journey. However, some customers also noted occasional delivery delays involving external postal services or unexpected order holds during the identity verification stage. A few reviewers experienced frustrating setbacks when their medical requests required additional photo proofs or faced temporary shipping complications before final dispatch.

What people talk about most

Service

People report high satisfaction with the service, praising the quick response times, easy questionnaire... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast and prompt... See more

Order

Consumers find order to be positive, highlighting a smooth online consultation and a very straightforward... See more

User experience

Users describe positive interactions with user experience, highlighting the super quick and easy ordering... See more

Product

Customers had positive experiences with product, frequently highlighting fast next-day delivery and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more

Company replied

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.7

All reviews

(11,825)

4,722 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Sterimar Congestion Relief

Rated 5 out of 5 stars

Dental infection

First time using this company and very pleased. I had a dental infection and it's not easy to get hold of my dentist and knew I needed antibiotics fast. They were so helpful and suggested another type for me which was better, and they arrived well packaged and quickly. What a relief to feel better! Will be using them again.

December 22, 2025
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that you were pleased with your first experience! We are glad that we could provide helpful suggestions and a speedy delivery during your dental infection. We appreciate your feedback.

Tara at e-Surgery

Rated 5 out of 5 stars

Easy site to use with efficient…

Easy site to use with efficient professional advice. Once requested for an item is cleared.. delivery is quite fast. Items are always well packed. e-Surgery have been great in filling out my request and it was a huge relief to receive these items. The staff are very understanding and helpful. I will definitely use them again should I need to and recommend them without hesitation. 👍🤩😄

December 11, 2025
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that our site was easy to use and our advice helpful. It's great to know you received your items quickly and well-packed. We appreciate your kind words about our understanding and helpful staff. Thank you for your recommendation!

Tara at e-Surgery

Rated 5 out of 5 stars

e-Surgery are amazing

e-Surgery are amazing. I have recently moved home in an area where at times there is a large volume of traffic.. I have asthma and the exhaust fumes do not help. My new GP has not.. for whatever reason.. been prescribing my inhalers.. which as you can imagine has made my life a bit difficult. Fortunately i came across e-surgery who have been most helpful.. ok.. I have had to pay to get emergency inhalers but at least I had them!.. after Consultation with their Pharmacist. I cannot thank nor praise them enough.. as you can imagine it has been a relief to get the inhalers which were dispensed and received very quickly. They even sent a letter to my GP who.. I am hoping will now prescribe my medication which I have been taking for years! e-Surgery have been very supportive.and professional . IF you require any help and advice please to not hesitate to ask for their assistance and help! 👍😊

December 3, 2025
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that our service provided you with quick access to your inhalers during a difficult time.

It's great to know the pharmacist consultation and prompt delivery were helpful, and that we could support you in communicating with your GP.

We appreciate your positive feedback.

Many thanks,
Hannah Patient Success Team at e-surgery

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery. Such a relief to be able to get help so quickly

September 14, 2025
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We appreciate your kind words! We're so glad to hear you received excellent service and fast delivery. It's great to know we could provide quick help.

Kym at e-surgery

Rated 5 out of 5 stars

Very easy to navigate the site and…

Very easy to navigate the site and fantastically quick to deliver on a Sunday!! Much relief for me.

April 30, 2025
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for your kind words! We're thrilled to hear you found our website easy to use and appreciated our quick delivery, especially on a Sunday. We strive to provide a seamless and convenient experience for our customers.

Tara at e-Surgery

Rated 5 out of 5 stars

Heading for holiday with a tooth abscess!

Heading for holiday with an abscess in my wisdom tooth arghh! Couldnt get a dentist appointment in time so bit the bullet. What a smooth and thorough experience! A good online medical assessment of the problem, with warnings where there might be a further risk to be investigate so quite a relief. Fast 24 hour delivery for a few £ more which was a relief in my case. Treatment successfully complete in 5 days using the same approved medication I would have received at the dentist.

April 25, 2025
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We understand how stressful it can be to deal with a dental issue, especially while traveling. We're so glad to hear that our service helped you manage your situation effectively. It's reassuring to know that our online medical assessment provided the information and guidance you needed, and that the fast delivery of the medication allowed you to receive the treatment you required. We appreciate your feedback and are delighted that you found the entire experience smooth and thorough.

Kym at e-surgery

Rated 5 out of 5 stars

e-Surgery is thoroughly recommended

e-Surgery is an amazing company. They do their absolute best to provide the medication requested. Their renewal system is excellent and it is such a relief not to have to navigate the local NHS systems. It is well worth the costs involved to have this peace of mind. Their customer help desk is first class and always willing to help / advise.

January 21, 2025
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We appreciate your kind words and are thrilled to hear about your positive experience with our services. It's wonderful to know that you find our renewal system helpful and that our customer support team has been able to provide you with the assistance you need. We are committed to providing our customers with the best possible experience and we are glad that we have been able to meet your expectations.

Kieran at e-surgery

Rated 5 out of 5 stars

I had a gum infection and had to wait…

I had a gum infection and had to wait more than a week for an emergency appointment with my dentist. Having use of e surgery was such a relief. It was worth paying for the prescription, which arrived the next day. I will definitely use the platform again.

September 5, 2024
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

Thank you for your kind words! We're glad we exceeded your expectations and hope to see you back soon.

Hannah at e-Surgery

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. I had a raging tooth abscess and was in so much pain but couldn’t get seen by a dentist.
Thanks to this place I got relief. They arrived fast and I would recommend using this service to anyone

November 6, 2024
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

Thank you for your kind words!

We're glad we could get things sorted for you and hope you'll consider us again in future.

Tara at E-Surgery.

Rated 5 out of 5 stars

Antibiotics saved the day

I was away on a trip in wales. Started getting some sensitivity in one of my teeth that I’d only just had work on a year ago. Went to a private dentist on the Monday for an emergency appointment due to my nhs dentist not being able to see me for a week. The tooth at this point felt infected, after the meeting with the private dentist and them creating me a £3300 dental plan to sort this tooth out, I left without them prescribing me antibiotics. I was in serious pain by this point and not sleeping, so happy I came across this brilliant pharmacy. 3 days into the antibiotics and the pain has gone, now giving me some relief until my nhs dentist can see me. Cannot thank this pharmacy enough, ordered later Tuesday evening and received by Wednesday. Will be using again if ever in desperate need for sure, highly recommend

October 9, 2024
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,
Thanks for taking the time to use and review our service, we're glad the medication worked for you!

Kymberlie at e-Surgery

Rated 5 out of 5 stars

It was a relief to get a health service…

It was a relief to get a health service that listens and supports you in times of emergency. Thank you so much, I feel much better.

September 21, 2024
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

Thank you for the lovely review, we're happy to hear you were satisfied with our service!

At e-Surgery

Rated 5 out of 5 stars

Ordered antibiotic for tooth infection

Ordered antibiotic for tooth infection, arrived the next day. So easy to use service and super quick delivery. Can’t tell you what a relief it was, I was petrified I wouldn’t be able to get treatment quickly enough locally.

July 25, 2024
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,


We're pleased to hear we could help! Many thanks for the kind review of our service.


Kymberlie at e-Surgery

Rated 4 out of 5 stars

It helped with the immediate symptoms…

It helped with the immediate symptoms and was easy to sort but unfortunately 3 weeks later I ended up with a kidney infection. There is no substitute for proper medical appraisal but this did give fast relief at the time. A good service.

March 1, 2024
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're pleased to hear we could help! Many thanks for the kind review of our service.

Kymberlie at e-Surgery

Rated 5 out of 5 stars

Thank you so much for helping me with a…

Thank you so much for helping me with a treatment for a UTI, as I was unable to to get an appt with my GP. I felt too poorly to sit at the emergancy clinic some distance away from my home ( I had a four hour wait there last time, feeling utterly dreadful). I cannot put into words what a relief it is to have e-surgery's help. Thank you so much.

December 4, 2023
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for your kind words and taking the time to review our service, we really appreciate your feedback. We're so happy you found our service to be to a high standard as this is what we aim for!

Shannon at e-Surgery

Rated 5 out of 5 stars

No nonsense help

I needed some help, after answering couple questions i knew relief was on the way, brilliant!

February 19, 2023
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

Thank you for your kind words! We're glad we could get things sorted for you and hope you'll consider us again in future.

Tia at e-Surgery

Rated 5 out of 5 stars

Excellent quick service

Excellent quick service at a very good price. Very convenient. It has been so difficult to get a GP’s appointment and it was such a relief to get treatment for a UTI through E-surgery. The screening questionnaire was reassuring and gave good advice and I knew I would be getting the correct treatment for my condition. Thank you.

July 13, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,
Thank you for taking the time to provide your feedback. I’m pleased to hear your experience using our service was positive and have let our staff know the feedback as it will make their day!
Luke at e-Surgery

Show reviews in all languages. (11,825 reviews)

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