The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
United Kingdom
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Smooth and effective process of ordering and receiving the product. And was a great price.

Reply from e-Surgery & EVARO
Once through initial investigations the service was first class. Product required arrived next day, faster than our local pharmacy. Thank you very much.

Reply from e-Surgery & EVARO
Great service very quick delivery and the product is amazing

Reply from e-Surgery & EVARO
Great service and prompt delivery with lots of information on product

Reply from e-Surgery & EVARO
Easy to use the website. Care taken to ensure the right product and good customer communication.

Reply from e-Surgery & EVARO
After describing my problem, they were able to advise on what medication would help and I received the product very quickly.
I had an infection in my gum and cost me just over £20 for a course of antibiotics which was far better than having to attend dentist which would have been £146 for the same treatment - thank you so much

Reply from e-Surgery & EVARO
I ordered a nasal spray for my allergies from e-Surgery& EVARO, and I was very pleased with the service. This my 4th or 5th time using this service.The ordering process was quick and easy, my order arrived promptly, and the product was exactly as described. Everything was well packaged, and the whole experience was smooth and hassle-free. I would definitely use their service again and recommend them to others.

Reply from e-Surgery & EVARO
Very good indeed prompt delivery. With product I needed when I needed it.

Reply from e-Surgery & EVARO
It saved me alot of time from going to the gp surgery.
The urine test came out positive for lower urine infection and the antibiotics that I brought cleared it up. If I had waited for a gp , it would have progressed to a upper urine infection which would have needed second line antibiotics and time off work so thank-you

Reply from e-Surgery & EVARO

Reply from e-Surgery & EVARO

Reply from e-Surgery & EVARO
Extremely fast service, received my order 2 days after ordering. Really great pricing and effective product.

Reply from e-Surgery & EVARO
Brilliant service team! Product is excellent and really quick postage! Them Website is working professional! Thank you guys!!

Reply from e-Surgery & EVARO
Order es-1835030#SUB#2
Let me be crystal clear: this review is not about money. I got my refund. This is about a man named Bradley who has no business being anywhere near patient safety.
Here are the cold, hard facts — and I mean cold, because my medicine sure as hell wasn't:
· My temperature-sensitive medicine was shipped with a pathetic 0.5kg ice pack. That ice pack would have melted on day one — before the package even reached the depot.
· The first delivery failed. The package was then dumped overnight in a sweltering — local post office with no climate control.
· The next day, on 28°C out it baked in a delivery van all morning and didn't reach me until 1pm.
· When I opened that box, the pen was warm to the touch. Not cool. Not room temperature. Warm. The medicine inside was degraded, ineffective, and unsafe to put in my body.
I called immediately. And who answered? Bradley.
Bradley — with absolute, jaw-dropping confidence — told me the medicine was "safe" and that 30°C was fine. onfidence — told me the medicine was "safe" and that 30°C was fine. Because on that day it was a sunny 28°C outside. But here's the kicker: every reader has to admit the van gets like a greenhouse in the heat. HE SAID IT HIMSELF medicine safe Below 30°C but with melted 0.5kg ice pack as it was dispatched on the 20th of May on the 21st it was exposed to temperatures it should never have & if it was delivered it would have been within the current guidelines of 1 off exposure . So he KNEW my medicine was cooking in a mobile oven untill 5pm & over night in sweltering tiny post office back into the baker van till 1pm on the 22nd of May 2026— and still had the audacity to tell me it was "fine. That is medically illiterate. That is dangerous misinformation. And frankly, it's negligent.
I asked for a refund. I asked for an exchange. I asked for anything. Bradley said no. Every single complaint I raised? Bounced straight back to Bradley. Nobody else reviewed my case. No supervisor. No escalation. Just Bradley, blocking every door, hiding behind his inbox like a coward.
Let me be honest: there are decent people who work at that pharmacy. But Bradley? Bradley is a liability. How he made it to manager is beyond me — and I say that with my full chest. He dismissed a genuine health risk like I was complaining about a late pizza.
I fought. I got my money back. But that doesn't undo the fact that this company let my medicine rot, lied to my face about its safety, and trapped me in a loop of Bradley's incompetence for weeks.
So here's my warning to anyone ordering from here:
Open your package the SECOND it arrives. Check the temperature. Check the product. And if something goes wrong? Don't expect Bradley to care. He won't. He'll gaslight you, stall you, and refuse to take responsibility until you're blue in the face.
This company needs to take a long, hard look at who they put in charge of customer safety. Because Bradley? He's not fit for the job. Full stop.

Reply from e-Surgery & EVARO
Site is so user-friendly and product descriptions are clear and concise. The online consultation is thorough and the turnaround from order to delivery is always quick.

Reply from e-Surgery & EVARO
A small delay in administration stuff but still got product in timescale you said,great service 👍👍

Reply from e-Surgery & EVARO
Tried to order a ventolin inhaler for stepdad as he couldn't get to see a gp until Tuesday. He struggles to order online so I ordered it for him using my address and payment method. Evaro took the money immediately from my bank but then sent my stepdad a message saying he failed the identification verification.
As he had gone home when he got the message I couldn't help him to verify whatever was required so paid for a product not received.

Reply from e-Surgery & EVARO
Product provided in a timely manner.
Well packaged and reliable delivery.
Conscientious sales and medical questionnaire used for purchase.
Genuine product sent.
Would recommend.

Reply from e-Surgery & EVARO
E- surgery are a godsend! Without comprising on their medical due diligence I received the medication I had been seeking but couldn’t access as it sat behind GPs closed doors. They were a life- saver! On top of that the product arrived quickly, securely with clear instructions. I will never go to another provider.

Reply from e-Surgery & EVARO
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