The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more
Company replied
Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more
Company replied
Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Germoloids Haemorrhoids and Piles Cream
To be honest
To be honest, I felt a tad put out at first as I'd ordered Sildenafil and this was put on hold fir investigation. I then realised that the people at e-Surgery only had my welfare and wellbeing at heart, which is quite a nice feeling, knowing someone is keeping an eye out for you!
So I'd definitely recommend e-Surgery to everyone!
September 14, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're so glad to hear that you felt our team had your well-being at heart, and that this positive experience led you to recommend us! Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
I ordered Saturday and received my…
I ordered Saturday and received my order Sunday - Excellent service. DO NOT SUFFER IN SILENCE.
If you have a tooth ache/swelling or clear signs of infection, complete the short questionnaire and get the help you need to reduce/eliminate pain while you wait for a dentist appointment. I 100% recommend this service, worth every penny and was reasonable price.
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Noura,
We are so pleased to hear that you received your order quickly and found our service to be excellent. It's wonderful that we could help alleviate your pain and provide support while you await a dental appointment. Thank you for your strong recommendation!
Kind regards,
Bradley
The e-Surgery Team
Great Service
Straightforward and easy ordering procedure and prompt delivery. Would recommend and certainly use again if needed.
August 30, 2026
Reply from e-Surgery & EVARO
Hi,
We're so pleased to hear that your ordering procedure was straightforward and easy, and that you experienced prompt delivery. We appreciate your recommendation and look forward to serving you again if needed!
Kind regards,
Bradley
The e-Surgery Team
E surgery no1
As always fast and efficient whilst being a good price. Would recommend to all
September 15, 2026
Reply from e-Surgery & EVARO
Hi Adrian,
We are so pleased you found our service fast, efficient, and well-priced! Thank you for your wonderful feedback and recommendation.
Kind regards,
Bradley
The e-Surgery Team
Service and order
I was unable to have the medication I asked for because it was a different type that was not on my medical record but they allowed me to have the one on the medical record instead of cancelling and refunding
September 1, 2026
Reply from e-Surgery & EVARO
Hi,
We appreciate you taking the time to share your experience with us. We understand your frustration regarding the medication discrepancy. We are always working to ensure patient safety and adherence to medical records. We are reviewing our procedures to see how we can better communicate these situations and offer clearer options.
Kind regards,
Bradley
The e-Surgery Team
Fast and Efficient Service
Easy to use website, found what I needed and went through the ordering process with no issues order arrived on a Monday after order placed on the Saturday so really quick
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Michael,
We're happy to hear you found our website easy to use and that you found what you needed without any issues. It's great to know your order arrived so quickly!
Kind regards,
Bradley
The e-Surgery Team
Dentist advised they no longer…
Dentist advised they no longer prescribed antibiotics as part of treatment meaning it’s either root canal and crown or extraction.
Decided to give antibiotics ago, ordered one day arrived the next, very easy to order, relevant checks and assessment made, Finished the course as directed and infection cleared; result!
September 15, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Mike,
We are so pleased to hear that our service was able to help clear your infection quickly and efficiently, especially when faced with limited options. It's wonderful to know you had such a positive experience.
Kind regards,
Bradley
The e-Surgery Team
Really helpful and informative great…
Really helpful and informative great service
September 15, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Colleen,
We appreciate your positive feedback! We are so glad you found our service to be helpful and informative. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
Always great service and quick delivery.
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Tracey,
We appreciate your positive feedback! We are so glad you valued our great service and quick delivery. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
Brilliant company
Brilliant company. Easy consultation and quick delivery. Any issues they’ll contact you and sort it out. I use them for TRT it’s a game changer.
September 15, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Robbie,
We're so pleased to hear you consider us a brilliant company and found our consultation process easy with quick delivery. It's wonderful to know that we're able to resolve any issues and that our TRT service has been a game-changer for you.
Kind regards,
Bradley
The e-Surgery Team
My brother recently had a abcess on his…
My brother recently had a abcess on his gums due to a nasty tooth infection. He looked online and bought some amoxicillin thinking it was going to clear it up. 1 week later it done absolutely nothing!
I have later found out by several people including my dentist who have all told me that it is ILLEGAL IN THE UK to sell that particular drug!
So what they are doing is COMPLETELY AGAINST THE LAW and need to be prosecuted for what they are doing!
I AM NOW IN TALKS WITH MY LEGAL TEAM TO TAKE STRONG ACTION AGAINST E-SURGERY TO SUE AND STOP THEM FROM CARRYING OUT MORE FRAUDULENT SCAMS ON OTHER CUSTOMERS! SHOCKING!😮😮😮😡😡😡
September 15, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello William,
Thank you for your review. We are sorry to hear about your brother’s experience and we hope he is feeling better.
We do want to address the claims made in your review as we feel it is important to set the record straight. It is absolutely not illegal to prescribe Amoxicillin online in the UK. We are a fully registered and legitimate online pharmacy (GPHC registration: https://www.pharmacyregulation.org/registers/pharmacy/9012167) and all of our medication is sourced from the same suppliers as the NHS. All consultations are reviewed and approved by a fully licensed clinician before any medication is issued.
We understand your frustration, however selling prescription medication online is entirely legal provided the correct processes are followed, which we absolutely ensure at e-Surgery.
We are sorry to hear that the medication did not clear up your brother’s infection. As with all medication, effectiveness cannot be guaranteed for every patient as individual biology, genetics and lifestyle factors can influence how drugs are processed in the body. We would strongly recommend that your brother books an appointment with his dentist so that his symptoms can be properly assessed and the most appropriate treatment prescribed.
If you have any further questions or concerns please don’t hesitate to get in touch at hello@e-surgery.com or call us on 01603 931600.
Kind regards,
Bradley
The e-Surgery Team
quick and easy with good communication
September 14, 2026
Reply from e-Surgery & EVARO
Hi,
We are so pleased to hear that you found our service quick and easy, and that our communication was good. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Really helpful and thorough service
September 6, 2026
Reply from e-Surgery & EVARO
Hi Maxine,
We appreciate your positive feedback! We are so glad you valued our helpful and thorough service. Thank you for sharing your experience.
Kind regards,
Bradley
The e-Surgery Team
Trusted experienced people quick response
Quick and simple from consultation. To prescribed medicine delivered
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Mark,
We're happy to hear that our consultation and medicine delivery process was quick and simple for you. We appreciate your feedback.
Kind regards,
Bradley
The e-Surgery Team
Quick fast and delivery hassle free
Quick fast and delivery hassle free - thank you
September 14, 2026
Reply from e-Surgery & EVARO
Hi Lisa,
We are so pleased to hear that your delivery was quick, fast, and hassle-free. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Speedy and thorough response from the…
Speedy and thorough response from the pharmacy and pharmacist.
September 10, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Donna,
We are so pleased to hear that you received a speedy and thorough response from our pharmacy and pharmacist. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Very thorough service
Very thorough service. Questions were in depth and relevant.
It felt professional and safe.
The medicine was delivered promptly meaning I could manage my symptoms in good time without waiting for the gp surgery to open on the Monday morning.
September 14, 2026
Reply from e-Surgery & EVARO
Hi Jo,
We're so pleased to hear you found our service thorough, professional, and safe. It's wonderful that your medicine was delivered promptly, allowing you to manage your symptoms without delay.
Kind regards,
Bradley
The e-Surgery Team
excellent had a STD got in contact with…
excellent had a STD got in contact with E-surgery and they got me sorted out with a friendly conversation thanks for delivery and shipping much appreciated
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Barry,
We're so pleased to hear that we were able to help you and that you found our conversation friendly. It's wonderful to know that you appreciated our delivery and shipping.
Kind regards,
Bradley
The e-Surgery Team
Straightforward form to fill in online
Straightforward form to fill in online. My order was delivered the next day with clear instructions and accompanying leaflet about medication and dental care, plus a voucher for discount on next order. Saved me from a painful infection waiting for a dental appointment.
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Melody,
We're so pleased to hear that our online form was straightforward and that your order arrived promptly with clear instructions. It's wonderful that we could help you avoid a painful infection while waiting for your dental appointment.
Kind regards,
Bradley
The e-Surgery Team
A shockingly poor service
A shockingly poor service! I ordered antibiotics for a dental infection and answered all the questions fully. My order was approved. I then received an email saying that the prescriber had questions as to why I had requested metronidazole as they would normally prescribe amoxicillin or penicillin - did I have an allergy? I responded that no, I didn't, but that since I have IBS (though don't take any medication for this), I have used Metronidazole in the past without side effects and this is my preferred antibiotic.
They immediately cancelled my order, without any explanation. I received an email saying we're unable to fulfil your order and have refunded you.
This is totally unacceptable. No reason was provided for the order cancellation and I'm now without the medication I require, and £35 down. It will take 3 to 5 days for a refund.
Do not recommend this website at all!
September 14, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello Paula,
Thank you for your feedback and I’m truly sorry to hear about your experience. I completely understand how frustrating and worrying this must be, particularly when you are dealing with a dental infection and need medication promptly.
I can confirm that our prescriber did send you an email earlier this morning explaining the clinical reasons why we were unable to issue Metronidazole in this instance. We understand this may be disappointing, however the safety of our patients is always our top priority and our prescribers must make clinical decisions based on this.
We’re sorry for any distress this has caused and we would encourage you to seek advice from your dentist or GP who will be able to prescribe the most appropriate antibiotic for your needs.
If you have any further questions regarding your refund or the clinical decision made, please don’t hesitate to get in touch at hello@e-surgery.com or call us on 01603 931600 and we will be happy to help.
Kind regards,
Bradley
The e-Surgery Team
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