e-Surgery & EVARO Reviews 

Great service, fast delivery thank you for my treatment

Very fast which was appreciated. No issues experienced. Great service.

Switched suppliers after 9 months of treatment, big mistake. Pen has been iffy from start. Went to administer 3rd dose pen jammed then after removing medication came out so I lost my dose. Customer service not interested had me jumping through hoops, sending photos, then videos. Then said to send pen back which meant I'm missing dose now.

Fast and efficient. So much better than having to wait a week to see or speak to a doctor. Questions asked were exactly what the doctor at the surgery would ask. Comfort therefore in diagnosis and treatment. Definitely will use esurgery again

Needed some standby antibiotics for travelling on a tour abroad as I am prone to UTI’s and need prompt treatment. Was able to purchase medication which thankfully I didn’t need but it gave me enormous peace of mind - thank you

Mounjaro pen is faulty, rang and emailed twice, no reply or resolution offered. Sent videos and photos of the problem and am being ignored.

And now I’ve been asked to jump through hoops with another video further delaying treatment. It’s not a short video that’s been asked for and have to return at my expense.

1. Identity Verification
• Begin video by clearly showing your face
• State your full name and order number
• Keep your face visible for at least 5 seconds
2. Medication Authentication
• Show the original manufacturer's medication box we supplied
• Clearly display the batch number label on the box
• Hold the box steady for 10 seconds so batch number is fully readable
3. Pen Inspection
• Display the medication pen in question
• Show the pen's label and any identifying numbers
• Demonstrate the current medication level by showing the vial window clearly for 10 seconds (do not obstruct the view)
• Show the dose counter window
• Rotate the pen slowly to show all sides and any visible medication remaining
4. Needle Attachment
• Show a new, unused needle in its sealed packaging first
• Attach the needle to the pen following proper procedure
• Remove both outer and inner needle caps
• Demonstrate that the needle is properly secured and straight
5. Dose Preparation
• Turn the dose selector to dial exactly 1 unit
• Show the dose counter window clearly displaying "1"
• Confirm the pen has clicked into the correct position (audio should be audible)
6. Test Injection ONLY if you are completely confident the pen is not working:
• Inject into the air (never into your body)
• Press the injection button fully and hold for 10 seconds
• Keep both the needle tip and injection button visible in frame during injection
7. Post-Test Verification
• Immediately show the dose counter after the test injection
• Display the vial window to show whether medication was dispensed or not
• Show the needle tip for any visible medication

Very easy to do the assessment, delivery was swift and found the correct treatment without the hassle of trying to see a doctor

Quick delivery easy to use on line experience professional throughout few questions to answer about reason needing medication be honest and you will receive good advise/treatment plan. Would recommend I would happil consult and buy again .

Well, at first I was very happy with the service, however they have made treatment pricing very misleading. When I first created the subscription, it told me it would be £139 per month (which I have screenshots of), and even right now in my account it says that price monthly. I was really happy with that price and planned on staying with e-Surgery for my monthly prescriptions long term. However, they placed my subscription "on hold" and forced me to create a entirely new order for £179! Why does it still say on my account £139 monthly but you force me to pay more? Extremely misleading for customers, and a sneaky tactic to take more money from people without giving them any sort of notification or warning that the prices will be increasing. The worst part is, after raising this with customer service, they couldn't have cared any less and cancelled my subscription without offering me any sort of solution for the incorrect pricing displayed. For this reason, I cannot recommend e-Surgery to anyone looking for a reliable monthly treatment plan at a stable cost. They will increase and force you to pay more without explaining why or giving you any warning that only the first month is £139. Literally all it says is "prices change with dosage increases". I did not increase my dose, I stayed at the same dose and yet they still tried to force me to pay more.

Edit in response to your reply: I did contact customer service about this already, who could not have cared less and told me there's nothing they can do. You are publicly telling me something completely differently than what your customer service team tells me.

Helpful treatment idea because getting in at a dentist here is almost impossible

You always get the right treatment and advice from them... not matter what it is they are quick, clear and helpful. The delivery was QUICK and the treatment was very reasonable (I would have paid double just for the time and hassle saved in trying to get a GPs appointment). Highly recommended serive.

Great service,asked all right questions,ensuring I got correct treatment . As it being a bank holiday,I needed emergency fast treatment. Medication arrived the following day, and cleared up my infection fast . Will definately use again if it will save time trying to get a gp appointment!!

I had a dental infection and needed relief antibiotics until I could get into the dentist.

Antibiotics received next day and dentist on the same day. Still awaiting treatment though (dentist) not the pharmacist.

I think the course should be a full treatment plan though but with antibiotic resistance I can understand why they have cut down the days prescribed. I’m now back in the same boat until the 27th when I have an extraction.

Excellent service- purchased testosterone gel as part of my HRT treatment. I highly recommend this company.

I’ve used this company before and after a short consultation I got the treatment I needed and delivered very quickly . Will always use this company when needed .

Quick and easy to use. Helps to start treatment when waiting for or finding a dentist. Quick to arrive.

My dentist had half completed a root canal treatment before going sick, his partner could not see me as an emergency for three weeks. The interim infection and pain was incredible.

In desperation I started self-help, went online and found e-surgery. A simple online consultation questionnaire, clear (assisted) product selection and secure payment.

Emails kept me informed at each stage of the process and the genuine antibiotics arrived within three days by tracked Royal Mail.

Very clear advice on the use of the anti-biotics and the need to see a dentist asap. Also included was the clearest explanation of toothache I have ever read, so I knew it would be a few days before the pain completely subsided.

Quick and easy service . Prescription was looked at and delt with quite swiftly. I got the treatment I needed quickly. Wasn't too complicated. Delivery took a little while.

Quick and response. Treatment worked.

I had a very severe case of bacterial tonsillitis, and the penicillin tablets prescribed were effective and cleared the infection. I found the service very convenient, as it was much quicker to order online rather than waiting to see a doctor and get a diagnosis. The only issue I encountered was the duration of the prescription. The course provided was for 5 days, but by the 4th day I realized I would need a longer course to fully clear the infection as I could still feel some mild symptoms. I therefore had to obtain additional penicillin online from another registered UK pharmacy and completed a total of 6 days, after which I was completely recovered. I also note that some providers recommend a 7 day course. Overall, the treatment was effective and the service was efficient, but it would be helpful to review the duration of the prescribed course to ensure full resolution of the infection.