e-Surgery & EVARO Reviews 

11,813
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 4,640 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the remarkably fast delivery times and the straightforward online consultation process, making it very simple to obtain necessary medication when booking a standard doctor or dentist appointment proves difficult. People also appreciate the clear instructions provided with the treatment and find the overall user experience exceptionally convenient and reliable. However, some people mentioned occasional issues with delivery delays caused by mail contractors or problems tracking their package. A few reviewers also noted frustrations when orders experienced unexpected holds, rejections, or required extra steps for approval.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting quick delivery and an easy... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that medications frequently arrive promptly... See more

Order

People report positive experiences with order, highlighting a very smooth, straightforward, and simple online... See more

User experience

Users describe positive interactions with user experience, highlighting the website as easy to navigate and... See more

Product

Consumers find product to be positive, highlighting how easy it is to share symptoms and receive effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4-star
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1-star

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4.7

All reviews

(11,813)

4,710 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Vagirux Vaginal Tablets

Rated 5 out of 5 stars

I had a very severe case of bacterial…

I had a very severe case of bacterial tonsillitis, and the penicillin tablets prescribed were effective and cleared the infection. I found the service very convenient, as it was much quicker to order online rather than waiting to see a doctor and get a diagnosis. The only issue I encountered was the duration of the prescription. The course provided was for 5 days, but by the 4th day I realized I would need a longer course to fully clear the infection as I could still feel some mild symptoms. I therefore had to obtain additional penicillin online from another registered UK pharmacy and completed a total of 6 days, after which I was completely recovered. I also note that some providers recommend a 7 day course. Overall, the treatment was effective and the service was efficient, but it would be helpful to review the duration of the prescribed course to ensure full resolution of the infection.

April 26, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

HI,

We're glad the treatment was effective and the service convenient for your tonsillitis. We appreciate you highlighting the prescription duration issue. We will review the course length to ensure complete infection resolution. Thank you for your feedback.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Great service again with prices too…

Great service again with prices too match,but I was expecting all 24 sumatriptan tablets as ordered but was only allowed 12,as my last order was 3 months ago,and then I was only allowed 12 , I was emailed several times to place an order so I was expecting my full order, disappointed,but will still use e, surgery.

April 17, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Peter,

We appreciate your continued patronage and are happy our service and prices meet your expectations. We're sorry you didn't receive the quantity of medication expected. Please contact our team at hello@e-surgery.com with your order number and we will review your order details and communication to see how we can improve your experience next time.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

The site was easy to navigate

The site was easy to navigate. I got the sickness tablets I wanted and swift delivery. Five stars!

April 22, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that you found our site easy to use and that you received your order quickly. Thank you for your five-star review!

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

I had to ring about my problem

I had to ring about my problem, the team was very helpful, my tablets were delivered very quickly excellent service.

April 9, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that our team was helpful in resolving your issue and that your tablets were delivered quickly. We appreciate your positive feedback and are glad you received excellent service.

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

I was waiting for a dental appointment…

I was waiting for a dental appointment because of an abscess that was so swollen and painful so ordered antibiotics that I knew would reduce the swelling and infection, the tablets arrived very quickly and got to work straight away, thank you so much, website was so straightforward, would recommend you to anyone and will certainly use you again if the need arises, thanks for all your help .

April 1, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that our service provided quick relief during a difficult time. It's great to know the process was straightforward for you. We appreciate your recommendation and are here for you should you need us again. Thanks for your feedback.

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Abscess

Needed meds was sorted with the correct tablets fast straight forward Would use again with confidence ,I’m in good hands and not a scam
Thankyou

March 28, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that you received your medication quickly and correctly. Thank you for your confidence in our service; we appreciate your feedback!

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Couldn't get a doctors appointment told…

Couldn't get a doctors appointment told e surgery my symptoms was given antibiotics my symptoms cleared up pretty quick was quite expensive but worth it to feel 100 percent would use again delivered my tablets quickly would highly recommend

April 4, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We appreciate you sharing your experience. We're happy to hear that your symptoms cleared up quickly and that you felt the service was worthwhile. We value your recommendation and are glad we could deliver your order promptly.

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Dental abcess

I suffered a dental abcess during a weekend when the dentist and doctor surgeries were closed so I ordered some antibiotic tablets from this site. The tablets were delivered promptly the next day. I was very satisfied with this service.

April 2, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're glad you were satisfied with our prompt delivery during a difficult time with your dental abscess. We appreciate you sharing your positive experience with us.

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

There were a lot of questions to ensure…

There were a lot of questions to ensure the tablets were absolutely safe for me. It was also my choice to inform my doctor, this avoided a lecture off him about not getting them off him

March 25, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Ewan,

We appreciate you taking the time to share your experience. We are happy to hear that you felt we ensured your safety and glad to hear that you had a positive experience with our service.

Kind regards,
Bradley
The e-Surgery Team

Rated 5 out of 5 stars

My order was completed quickly and…

My order was completed quickly and efficiently.
I got the tablets that suit me best

March 27, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Steve,

We're happy your order was handled quickly and effectively, and that you found the tablets that work best for you. We appreciate your feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

e-Surgery

e-Surgery

i would not recommend them at all stay away.

i wanted to buy two boxes of Amoxicillin 500mg Capsules and Metronidazole 400mg which may i add are completely over priced by 90% you can get 100 capsules for £15 i paid £23.96 just for 15 tablets the industry is a ripp off your better going to a chinese or Thailand pharmacy online which i ended up buying for much cheaper for 100 tablets of both Amoxicillin 500mg Capsules and Metronidazole 400mg

anyway after i paid got an email stating:

Your order es-1781910 has been placed on hold
order on hold. Because you’ve recently taken antibiotics for the same dental infection

this was a big fat lie never had this before ever ordered from them or anybody else before.

i emailed them they stated: treatment, our guidelines dictate that we can only prescribe 1 course of antibiotics at a time.

too much hassle to buy from them, they could have just sent it off as a one off no one would have known. plus it is way over priced anyway makes no sense, i just end up going to the chinese pharmacy online got 100 for less.

its best people take advantage of the NHS and get it cheaper as well.

March 18, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for your feedback, and I’m sorry you were disappointed with our service and pricing.

We do offer discount codes, which I can see you took advantage of, and you are of course welcome to use a different provider if our pricing doesn’t suit your needs.

However, I must address your concerns about antibiotics. For patient safety, we can only issue one course of antibiotics within a 12-week window. This is in line with our clinical guidelines and those of the majority of regulated pharmacies, designed to keep patients safe and reduce antibiotic resistance. You also mentioned in your email to us that you made a mistake in your consultation regarding previous antibiotic use. We did send you the Amoxicillin to help treat your dental infection as requested.

I want to strongly advise against purchasing or taking 100 tablets of antibiotics from unregulated sources. Taking excessive or unnecessary antibiotics puts you at serious risk of developing antibiotic-resistant infections, which can be extremely dangerous. The course length we provided is what is recommended by the NHS and is clinically appropriate for treating your condition safely.

I’m sorry if you found our process frustrating, but these guidelines exist to protect your health.


Kind regards,
Hannah Patient Success Team Lead at e-surgery

Rated 5 out of 5 stars

I used esurgery a couple of times good for tooth infection 7 day antibiotics

I used esurgery a couple of times, they have been good for antibiotics for my tooth infection treatment contained enough tablets for a whole 7 day treatment cycle.

For thyroid issues i needed to order twice for a dose of 150 mcg which was annoying i needed to place 2 separate orders to get 100mcg and another for 50mcg Levothyroxine prescribed dose back then was 150mcg in the morning, so that was financially a rip off. I don’t have a thyroid and now I’m even on 200 mcg in the morning.

March 15, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We appreciate your feedback. We're happy to hear our service was helpful for your tooth infection. We regret the inconvenience you experienced with the separate orders for your thyroid medication. We'll review this to see how we can improve our service. Thank you for bringing this to our attention.

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Have to say I was a bit sceptical about…

Have to say I was a bit sceptical about buying anti malaria tablets online from a site I hadn't heard of, but took a chance and was so impressed. There were some medical questions first before being able to order the medication and this then arrived very quickly. Would definitely use again and highly recommend - thank you

February 25, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We appreciate you sharing your experience. We're glad the process, including the medical questions and quick delivery, impressed you. It's great to hear that you found our service helpful, especially with your initial concerns. Thank you for recommending us!

Tara

The e-Surgery Team

Rated 5 out of 5 stars

A responsive option when your GP is closed

I get bacterial tonsillitis quite often, and realised my symptoms were coming on when my Drs surgery was closed.
I’m so grateful e-surgery was available, and I got access to antibiotics so quickly. The process was easy to follow and my tablets arrived very quickly, with good and easy to follow advice about how to manage my symptoms.

February 9, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that you found our service helpful when your doctor's surgery was closed. We're glad the process was easy to follow and that you received your medication and advice promptly. Thank you for your positive feedback.

Kieran at e-Surgery

Rated 5 out of 5 stars

Quick delivery, all as expected. Great service.

Ordered some tablets, were the chepest price online, delivery was very quick. Great service.

January 14, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that you received your order quickly and found our prices to be the best available. Thank you for your positive feedback and for choosing us!

Freya at e-Surgery

Rated 5 out of 5 stars

Malaria Tablets

I was after Malaria Tablets & e-Surgery did them cheaper then anywhere else online or in the shops. The whole process of buying them was simple & efficient. Delivery was super fast so win win win! Highly recommend & i will definitely use again.

January 12, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that you found our Malaria tablets to be affordable and the purchase process simple and efficient. We appreciate your recommendation and are glad you were pleased with the fast delivery!

Tara at e-Surgery

Rated 5 out of 5 stars

Speedy service

Forgot to order anti malaria tablets and as service promised fast delivery I used them and they arrived with speed and efficiency.

January 18, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy we could deliver your anti-malaria tablets with speed and efficiency when you forgot to order them. Thank you for using our service and for your feedback.

Tara at e-Surgery

Rated 5 out of 5 stars

My doctor will only subscribe these…

My doctor will only subscribe these tablets for 4 weeks to me and they are the only ones that keep my shoulder pain away

January 24, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We appreciate you sharing your experience. We're happy to hear that we could help with your prescription.

Tara at e-Surgery

Rated 5 out of 5 stars

Easy to use

Easy to use, and prompt when sending my tablets out, I received them the following day 😀

January 13, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that our service was easy to use and prompt! We appreciate your positive feedback regarding the fast delivery of your order.

Kieran at e-Surgery

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