The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more
Company replied
Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more
Company replied
Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more
Company replied
Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
CombiSal Inhaler
Fab service, and price!
Fab! Needed an inhaler ordered one day recurved the next! Great communication and service! Highly recommended!
June 27, 2021
Reply from e-Surgery & EVARO
Hello Lynda,
Thank you for your kind words! we're so pleased to you would consider our service worth recommending.
Lucy at e-Surgery
Reply from e-Surgery & EVARO
Hi Barbara,
Thanks for taking the time to use and review our service, we're pleased to hear your thoughts!
Lucy at e-Surgery
Ordered from esurgery as I had a lot of…
Ordered from esurgery as I had a lot of issues ordering my inhalers from my local pharmacy. They kept losing my repeat prescription and leaving me with no asthma inhalers!
esurgery on the other hand has been brilliant. Cost came out acctually cheaper than the prescription charge and got my asthma inhaler the next day in the post.
Very happy with the service!
March 3, 2021
Reply from e-Surgery & EVARO
Hi Jaime,
Thank you so much for taking the time to leave your review. We are delighted to hear that we could provide a helpful service and hope that you'd consider us again if needed.
Have a great day!
Lucy at e-Surgery
I ordered a refill of ventolin and…
I ordered a refill of ventolin and brown inhaler this company provided excellent customer service
December 24, 2020
Reply from e-Surgery & EVARO
Hi Rebecca,
Thank you for taking the time to share your thoughts, we're so happy to hear you were pleased with our customer service!
Lucy at e-Surgery
Inhaler purchase
Trapped in France by lockdown e-surgery supplied my ashma inhalers with relatively little fuss,
September 24, 2020
Unprompted review
Reply from e-Surgery & EVARO
Hi Anthony,
Thank you for reviewing our service, we're pleased to hear we could help! We're always happy to hear any feedback you may have on how we can improve our service.
Lucy at e-Surgery
Great
Great, ordered blue inhaler and received it as expected.no going to the doctors just a few questions.would order again
September 11, 2020
Unprompted review
Reply from e-Surgery & EVARO
Hello there,
we're pleased to hear we could help! Many thanks for the kind review of our service.
Lucy at e-Surgery
Was having trouble getting my inhaler…
Was having trouble getting my inhaler from the local chemist as they said it was out of stock. Ordered from ESurgery and arrived the next day. Great service.
May 22, 2020
Unprompted review
Reply from e-Surgery & EVARO
Hi Gerald,
Thank you for the lovely review, we're happy to hear you were satisfied with our service!
Until next time,
Lucy at e-Surgery
Order late and wrong order received
Order was 4 days late. Then they send me a box of 100 paracetamol instead of a ventolin inhaler.
I thought I would update this review. So I got in touch with e surgery. They apologised and sent out an inhaler, next day recorded delivery.
I refused to change my review as this is what happened. They have since reported my negative review to trust pilot compliance, to try and have it removed. I have sent all of our correspondence to Trust pilot. Please be careful when ordering from these guys.
April 1, 2020
Reply from e-Surgery & EVARO
Hello Gillian,
On behalf of our team I would like to apologise for your negative experience using our service. I will make sure that everything was rectified to your satisfaction. Please contact me at 01603 298 103 if you have any other problems at all.
Regards
Rob Moulton
Pharmacy Lead
At last a service that I can access…
At last a service that I can access when I need to .
Being an asthmatic all my life has certainly had its challenges . We have all been in a position when we run out or lost an inhaler . Going into a pharmacy to request an emergency inhaler is near impossible these day . Thou if you travel to mainland Europe inhalers are normally available over the counter for a few euros , e-Surgery’s service is ideal . Customer friendly , quick to respond but more importantly it give me piece of mind knowing that if my inhaler runs out in the week I can get a replacement. 10/10 all day long
February 21, 2020
Unprompted review
Reply from e-Surgery & EVARO
Hi Brian,
We're glad we could provide a useful service for you as we understand it isn't easy to access your asthma inhalers from the GP. Thank you so much for taking the time to review our service, we hope to hear from you again in future.
Best Wishes,
Lucy at e-Surgery
Ordered my inhaler from esurgery a few…
Ordered my inhaler from esurgery a few weeks ago. Arrived without delays and saved me a trip to my local surgery. Perfect!
December 20, 2019
Unprompted review
Reply from e-Surgery & EVARO
Hello Beatrice,
Thank you for the lovely review, we're glad we could make life a bit easier for you!
Lucy at e-Surgery
Very helpful
Very helpful, needed my asthma inhaler before a holiday and came through just in time.
December 19, 2019
Unprompted review
Reply from e-Surgery & EVARO
Hi Helen,
We're happy to help, thank you for the lovely review!
Lucy at e-Surgery
Inhaler
Inhaler:
I Have used e-surgery a few times and always been extremelyhappy with the service.
October 30, 2019
Unprompted review
Reply from e-Surgery & EVARO
Hi Margaret,
Thank you for the kind review, we're delighted to hear you were happy with our service!
Lucy at e-Surgery
Order my blue inhaler from esurgery and…
Order my blue inhaler from esurgery and arrived on time. Very convenient!
October 20, 2019
Unprompted review
Reply from e-Surgery & EVARO
Hi Hollie,
Thanks for taking the time to give your review, we're happy to hear you had a positive experience ordering with us!
Lucy at e-Surgery
Made an order for an asthma inhaler…
Made an order for an asthma inhaler with e-Surgery as I was going away and my GP messed up my prescription again. Arrived the next day, sorted!
September 29, 2019
Unprompted review
Reply from e-Surgery & EVARO
Hello Beatrice,
we're pleased to hear we could help! Many thanks for the kind review of our service.
Lucy at e-Surgery
Cheapest price for inhaler I found…
Cheapest price for inhaler I found online and service was perfect.
September 23, 2019
Unprompted review
Reply from e-Surgery & EVARO
Hello Shakir,
Thanks for the kind review. We're happy to hear our customers are finding our prices lower than our competitors. We look forward to welcoming you back next time.
Lucy at e-Surgery
Best price I have come across online…
Best price I have come across online for my inhaler and brilliant service as well!
September 2, 2019
Unprompted review
Reply from e-Surgery & EVARO
Hi Ruby,
Thank you for taking the time to review our service, we're glad you found our inhalers to be good value for money!
Lucy at E-Surgery
Best price I found for my asthma…
Best price I found for my asthma inhaler online, very satisfied with the service.
August 28, 2019
Unprompted review
Reply from e-Surgery & EVARO
Hi Harnie,
Thanks for taking the time to give your review, we're delighted to hear you're happy with our service!
Lucy at E-Surgery
Bought my blue inhaler from esurgery
Bought my blue inhaler from esurgery. Process was simple, cost was reasonable and delivery very prompt. Would use again.
August 25, 2019
Unprompted review
Reply from e-Surgery & EVARO
Hi Eddie,
thank you so much for taking the time to review our service, we can't wait to welcome you back in future!
Lucy at E-Surgery
Absolutely fantastic service
Absolutely fantastic service. Inhaler cost less than prescription charge without the hassle of waiting for my repeats.
April 11, 2019
Unprompted review
Reply from e-Surgery & EVARO
Hello Gareth,
Thank you for those kind words, we love hearing from our customers about their fantastic experiences with e-Surgery. We were hoping to ease the stress for the doctors surgery by offering an approach which would benefit both.
Hopefully we will see you again.
Rob
Cost less than a NHS prescription…
Cost less than a NHS prescription charge for my inhaler. Straightforward ordering and prompt delivery.
March 12, 2019
Unprompted review
Reply from e-Surgery & EVARO
Hi Sean,
Thank you, we're try to keep our prices good for the customer. The delivery service we provide with Royal Mail is reliable and prompt with all orders. Very efficient company to use.
Rob
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