The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more
Company replied
Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more
Company replied
Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more
Company replied
Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Germoloids Haemorrhoids and Piles Cream
Easy to give symptoms and to get advice…
Easy to give symptoms and to get advice and specific meds .
Meds arrived promptly which meant my abscess could be treated without delay.
A very good service.
September 5, 2026
Reply from e-Surgery & EVARO
Hi Jonny,
We're so pleased to hear that you found it easy to provide your symptoms and receive advice and specific medication. It's wonderful that your medication arrived promptly, allowing your abscess to be treated without delay. We're glad you had a very good experience with our service.
Kind regards,
Bradley
The e-Surgery Team
Gp didnt pick up repeat
Put my repeat in doctors in plenty of time- still not been picked up. Google led me to this company and i had my medication (inhaler) following day. Reassured many thanks. Would deffo return if needed in the future
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Hayley,
We're so glad we could help when your usual prescription wasn't available. It's wonderful to hear that you received your inhaler so quickly and that we could provide reassurance. We appreciate you sharing your positive experience and look forward to assisting you again if needed.
Kind regards,
Bradley
The e-Surgery Team
Gum Infection
Excellent service, I ordered antibiotics for a gum infection on Wednesday night and they arrived Friday morning. Clear instructions on how to take by email and the package. Very impressed and will definitely use e-Surgery again.
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Caron,
We're so pleased to hear about your excellent experience and that your antibiotics arrived so quickly. It's wonderful that the instructions were clear, and we appreciate your kind words.
Kind regards,
Bradley
The e-Surgery Team
Fantastic service
Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going through and had no issues at all. I would definitely use this e -surgery again if I needed to.
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Jane,
We're so pleased to hear you received your antibiotics quickly and that our email updates kept you informed every step of the way. It's wonderful to know you had no issues and would use our service again.
Kind regards,
Bradley
The e-Surgery Team
Fabulous
A really quick and easy transaction and experience from finding them online to ordering then receiving my requested medication order the next day. Fabulous.
September 9, 2026
Reply from e-Surgery & EVARO
Hi Jacqueline,
We're delighted to hear that you had such a quick and easy experience, from finding us online to receiving your medication order the very next day. We appreciate your kind words!
Kind regards,
Bradley
The e-Surgery Team
Easy registration and treatment process…
Easy registration and treatment process along with quick delivery. Happy days.
September 11, 2026
Reply from e-Surgery & EVARO
Hi Nicolas,
We're so pleased to hear that your registration and treatment process was easy, and that delivery was quick. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Carol,
We are so pleased to hear that you found our registration process easy and that your delivery was quick. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Billy,
We appreciate your positive feedback! We are so glad you experienced excellent service and a great product. We look forward to assisting you again.
Kind regards,
Bradley
The e-Surgery Team
Very efficient and easy to follow
September 11, 2026
Reply from e-Surgery & EVARO
Hi Paul,
We are so pleased to hear that you found our service efficient and easy to follow. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Easy website to navigate
Easy website to navigate, excellent prices and range of medications available, speedy delivery
September 10, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Katrina,
We're so pleased to hear you found our website easy to navigate and appreciated our excellent prices and range of medications. It's wonderful that your delivery was speedy!
Kind regards,
Bradley
The e-Surgery Team
Ordered with easy online questionnaire…
Ordered with easy online questionnaire consultation, medication approved, dispatch and received all within 48hrs
September 8, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Chris,
We're delighted to hear that your online consultation was easy, your medication was approved quickly, and that you received everything within 48 hours. We appreciate your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Very clear and professional advice when…
Very clear and professional advice when I couldn’t get a doctors appointment for over a week
September 4, 2026
Reply from e-Surgery & EVARO
Hi Alan,
We're so glad we could provide clear, professional advice, especially when you faced difficulties getting a doctor's appointment. We appreciate your kind words.
Kind regards,
Bradley
The e-Surgery Team
Excellent …
The service was very easy to use from start to finish and the communication has been excellent. Fast delivery.
September 3, 2026
Reply from e-Surgery & EVARO
Hi Kevin,
We're so pleased to hear you found our service very easy to use from start to finish and that our communication was excellent. It's wonderful that you also experienced fast delivery.
Kind regards,
Bradley
The e-Surgery Team
So far so good item as described
So far so good item as described, packaging and delivery good not started the treatment yet, will report on effectiveness later
Thank you
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Stan,
We're so glad to hear that your item arrived as described and that the packaging and delivery met your expectations! We look forward to hearing about your experience with the treatment.
Kind regards,
Bradley
The e-Surgery Team
Really prompt and professional service…
Really prompt and professional service and medicine arrived very quickly.
September 10, 2026
Reply from e-Surgery & EVARO
Hi Rob,
We are so pleased to hear that you experienced prompt and professional service, and that your medicine arrived very quickly. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi,
We are so pleased to hear you experienced fast next-day delivery and received expert medical advice. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
I needed medication for a uti
I needed medication for a uti. Ordered on Monday morning and received prescription Tuesday at lunchtime. Excellent service . I will definitely be using e-surgery again.
September 7, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Mary,
We're so pleased to hear that you received your prescription so quickly after ordering. It's wonderful to know that our service was excellent and that you'll be using us again!
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Simon,
We are so pleased to hear that you found our next day delivery brilliant and that you were happy with our good prices. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Super convenient to be able to order…
Super convenient to be able to order medicine and have it delivered promptly. Very happy with this company. Will order again.
September 8, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're so pleased to hear that you found it super convenient to order your medicine and have it delivered promptly. We appreciate your kind words and look forward to assisting you again!
Kind regards,
Bradley
The e-Surgery Team
It was easy and pretty quick in…
It was easy and pretty quick in delivery. Thank you.
September 10, 2026
Reply from e-Surgery & EVARO
Hi Rahman,
We are so pleased to hear that you found our delivery quick and easy. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.