e-Surgery & EVARO Reviews 

11,819
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 4,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the straightforward online consultation process that makes acquiring necessary prescription treatments remarkably simple and stress-free. Many consumers also deeply appreciate the prompt medical evaluations, thorough health questionnaires, and professional guidance provided continuously throughout the entire ordering journey. However, some customers also noted occasional delivery delays involving external postal services or unexpected order holds during the identity verification stage. A few reviewers experienced frustrating setbacks when their medical requests required additional photo proofs or faced temporary shipping complications before final dispatch.

What people talk about most

Service

People report high satisfaction with the service, praising the quick response times, easy questionnaire... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast and prompt... See more

Order

Consumers find order to be positive, highlighting a smooth online consultation and a very straightforward... See more

User experience

Users describe positive interactions with user experience, highlighting the super quick and easy ordering... See more

Product

Customers had positive experiences with product, frequently highlighting fast next-day delivery and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more

Company replied

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4-star
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1-star

Asks customers to review

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4.7

All reviews

(11,819)

4,722 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Salamol Easi-Breathe Inhaler

Rated 5 out of 5 stars

Top notch service

Top notch service, very fast delivery. Would otherwise be waiting for a week for my inhaler, these guys were a breath of fresh air.

I have used multiple online chemists and this one is my favourite.

Staff are lovely and sort any issues or queries quickly. Would definitely purchase from again.

September 6, 2021
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,
Thank you for taking the time to provide your feedback. I’m pleased to hear your experience using our service was positive and have let our staff know the feedback as it will make their day!
Luke at e-Surgery

Rated 5 out of 5 stars

Very pleased with my experience…

Very pleased with my experience ordering from esurgery. Needing an extra inhaler to keep in my car, filled out the questionnaire and it arrived next day. Price was actually lower than what I paid on my normal NHS prescription, which is a pleasant suprise.

I would definitely use them again and would recommend to anyone needing medication. Great service!

August 29, 2021
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,
That's great to hear, we're happy to hear our customers are finding our prices lower than our competitors.  We look forward to welcoming you back next time.
Luke at e-Surgery

Rated 5 out of 5 stars

I had flu and was suddenly feeling…

I had flu and was suddenly feeling breathless and needed an inhaler - no GP appt possible for 2 weeks and several years since I last needed one so not considered a repeat prescription without a consultation. I didn't consider myself sick enough to go to A&E. I got the inhaler 2 days later via eSurgery- a godsend!!

July 7, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Sandra,
Thank you for taking the time to review our service. We are happy to hear we could help but due to Royal Mail delivery delays, we would recommend contacting 111 if feeling breathless in the future.
Kind Regards,
Lucy at e-Surgery

Rated 5 out of 5 stars

Fab service, and price!

Fab! Needed an inhaler ordered one day recurved the next! Great communication and service! Highly recommended!

June 27, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Lynda,
Thank you for your kind words! we're so pleased to you would consider our service worth recommending.
Lucy at e-Surgery

Rated 5 out of 5 stars

Asthma inhaler

Quick consultation
Follow up email
Delivery on date and on time

March 26, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Barbara,
Thanks for taking the time to use and review our service, we're pleased to hear your thoughts!
Lucy at e-Surgery

Rated 5 out of 5 stars

Ordered from esurgery as I had a lot of…

Ordered from esurgery as I had a lot of issues ordering my inhalers from my local pharmacy. They kept losing my repeat prescription and leaving me with no asthma inhalers!

esurgery on the other hand has been brilliant. Cost came out acctually cheaper than the prescription charge and got my asthma inhaler the next day in the post.

Very happy with the service!

March 3, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jaime,
Thank you so much for taking the time to leave your review. We are delighted to hear that we could provide a helpful service and hope that you'd consider us again if needed.
Have a great day!
Lucy at e-Surgery

Rated 5 out of 5 stars

I ordered a refill of ventolin and…

I ordered a refill of ventolin and brown inhaler this company provided excellent customer service

December 24, 2020
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Rebecca,
Thank you for taking the time to share your thoughts, we're so happy to hear you were pleased with our customer service!
Lucy at e-Surgery

Rated 4 out of 5 stars

Inhaler purchase

Trapped in France by lockdown e-surgery supplied my ashma inhalers with relatively little fuss,

September 24, 2020
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Anthony,
Thank you for reviewing our service, we're pleased to hear we could help! We're always happy to hear any feedback you may have on how we can improve our service.
Lucy at e-Surgery

Rated 5 out of 5 stars

Great

Great, ordered blue inhaler and received it as expected.no going to the doctors just a few questions.would order again

September 11, 2020
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello there,
we're pleased to hear we could help! Many thanks for the kind review of our service.
Lucy at e-Surgery

Rated 5 out of 5 stars

Was having trouble getting my inhaler

Was having trouble getting my inhaler from the local chemist as they said it was out of stock. Ordered from ESurgery and arrived the next day. Great service.

May 22, 2020
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Gerald,
Thank you for the lovely review, we're happy to hear you were satisfied with our service!
Until next time,
Lucy at e-Surgery

Rated 1 out of 5 stars

Order late and wrong order received

Order was 4 days late. Then they send me a box of 100 paracetamol instead of a ventolin inhaler.

I thought I would update this review. So I got in touch with e surgery. They apologised and sent out an inhaler, next day recorded delivery.

I refused to change my review as this is what happened. They have since reported my negative review to trust pilot compliance, to try and have it removed. I have sent all of our correspondence to Trust pilot. Please be careful when ordering from these guys.

April 1, 2020
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Gillian,
On behalf of our team I would like to apologise for your negative experience using our service. I will make sure that everything was rectified to your satisfaction. Please contact me at 01603 298 103 if you have any other problems at all.
Regards
Rob Moulton
Pharmacy Lead

Rated 5 out of 5 stars

At last a service that I can access…

At last a service that I can access when I need to .
Being an asthmatic all my life has certainly had its challenges . We have all been in a position when we run out or lost an inhaler . Going into a pharmacy to request an emergency inhaler is near impossible these day . Thou if you travel to mainland Europe inhalers are normally available over the counter for a few euros , e-Surgery’s service is ideal . Customer friendly , quick to respond but more importantly it give me piece of mind knowing that if my inhaler runs out in the week I can get a replacement. 10/10 all day long

February 21, 2020
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Brian,
We're glad we could provide a useful service for you as we understand it isn't easy to access your asthma inhalers from the GP. Thank you so much for taking the time to review our service, we hope to hear from you again in future.
Best Wishes,
Lucy at e-Surgery

Rated 5 out of 5 stars

Ordered my inhaler from esurgery a few…

Ordered my inhaler from esurgery a few weeks ago. Arrived without delays and saved me a trip to my local surgery. Perfect!

December 20, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Beatrice,
Thank you for the lovely review, we're glad we could make life a bit easier for you!
Lucy at e-Surgery

Rated 5 out of 5 stars

Very helpful

Very helpful, needed my asthma inhaler before a holiday and came through just in time.

December 19, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Helen,
We're happy to help, thank you for the lovely review!
Lucy at e-Surgery

Rated 5 out of 5 stars

Inhaler

Inhaler:
I Have used e-surgery a few times and always been extremelyhappy with the service.

October 30, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Margaret,
Thank you for the kind review, we're delighted to hear you were happy with our service!
Lucy at e-Surgery

Rated 5 out of 5 stars

Order my blue inhaler from esurgery and…

Order my blue inhaler from esurgery and arrived on time. Very convenient!

October 20, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Hollie,
Thanks for taking the time to give your review, we're happy to hear you had a positive experience ordering with us!
Lucy at e-Surgery

Rated 5 out of 5 stars

Made an order for an asthma inhaler

Made an order for an asthma inhaler with e-Surgery as I was going away and my GP messed up my prescription again. Arrived the next day, sorted!

September 29, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Beatrice,
we're pleased to hear we could help! Many thanks for the kind review of our service.
Lucy at e-Surgery

Rated 5 out of 5 stars

Cheapest price for inhaler I found…

Cheapest price for inhaler I found online and service was perfect.

September 23, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Shakir,
Thanks for the kind review. We're happy to hear our customers are finding our prices lower than our competitors. We look forward to welcoming you back next time.
Lucy at e-Surgery

Rated 5 out of 5 stars

Best price I have come across online…

Best price I have come across online for my inhaler and brilliant service as well!

September 2, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Ruby,
Thank you for taking the time to review our service, we're glad you found our inhalers to be good value for money!
Lucy at E-Surgery

Rated 5 out of 5 stars

Best price I found for my asthma…

Best price I found for my asthma inhaler online, very satisfied with the service.

August 28, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Harnie,
Thanks for taking the time to give your review, we're delighted to hear you're happy with our service!
Lucy at E-Surgery

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