The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more
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Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more
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Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Acute sinusitis test product
Helped with sinusitis symptoms but I…
Helped with sinusitis symptoms but I think needed longer than 5 day course
April 6, 2026
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that we helped with your sinusitis symptoms. We appreciate your feedback about the course length. If you need further guidance about this, please contact us at hello@e-surgery.com.
Kind regards,
Tara
The e-Surgery Team
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that we could provide a hard-to-source product quickly and cost-effectively. Thank you for your positive feedback!
Kind regards,
Tara
The e-Surgery Team
Terrible company
Terrible company, wanted hrt patches, put all details in, then said blood pressure test, which i got from neighbours monitor, was wanting to try a months patches to see if worked then i would go onto getting them off docs, sent blood pressure test over, said will it be getting sent out today moving? Said if not i have a refund, didnt say anything about getting delivery , just issued a refund, generetic replies then a refund after me giving them blood pressure reading too !!!!
Wasted my time giving blood pressure if not going to even attempt to send them out !!!!
Obviously had no intention hence the quick refund, only wanting to know if be getting sent out ???
Take no notice too off hanahs replies she does not reply either after posting on here 🤣
April 3, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
I’m really sorry to hear about your experience. I can see how frustrating this must have been, especially after you went to the effort of providing your blood pressure reading.
I’d like to look into what happened and see if there’s anything I can do to help. Could you please email hello@e-surgery.com with FAO Hannah in the subject line? I’ll personally review your case and get back to you as soon as possible.
Again, I’m sorry for the frustration this has caused.
Kind regards,
Hannah Patient Success Team Lead at e-surgery
A good product a fantastic company great services
A very helpful team made the whole process of purchasing my prescription very easily I would recommend this company and I will continue to purchase from them in the future
March 27, 2026
Reply from e-Surgery & EVARO
Hi Ken,
We're happy to hear that our team made purchasing your prescription easy. We appreciate your recommendation and future purchases. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Very professional service
Straightforward ordering and assessment, excellent customer service and product. Follow up advice.thank you
March 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that you found our ordering process straightforward and our service excellent! We appreciate your kind words regarding our product and follow-up advice. Thank you!
Tara
The e-Surgery Team
Great product & excellent service
March 4, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that you had a great experience with our product and service. Thank you for your positive feedback!
Tara
The e-Surgery Team
Excellent Service
Ordered product, arrived next day well packaged. Excellent service.
March 7, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're happy to hear your product arrived the next day and was well-packaged! We appreciate you letting us know you received excellent service.
Tara
The e-Surgery Team
Excellent service and fast delivery…
Excellent service and fast delivery also great quality product thanks
March 7, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We appreciate your positive feedback! We're happy you received excellent service, fast delivery, and a great quality product.
Tara
The e-Surgery Team
Was dubious be no need.
First time using the service and was a little dubious but needn't have been. Received item following day after ordering and product was genuine. Will definitely use this service again.
March 4, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that your first experience was positive and that you received a genuine product quickly. We appreciate your trust and are glad you'll use our service again. Thanks for your feedback!
Tara
The e-Surgery Team
Good communication
Good communication. Quick response. Helpful information. Genuine product.
February 25, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that you found our communication helpful and our responses quick! We appreciate your acknowledging the genuine products. Thank you!
Tara
The e-Surgery Team
Good price for the real thing…
It was a good price for the genuine product and it arrived quickly.
February 16, 2026
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that you received your order quickly and found it at a good price. Thank you for your positive feedback.
Tara
The e-Surgery Team
Ordered a U-Test
Ordered a U-Test. Rubbish isn’t a strong enough word. The expectation for the test is not something I think any man would do. In addition, delivered to the wrong address. Would never use this service again
February 9, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
Thank you for your feedback, and I’m sorry you were disappointed with your experience.
As mentioned in my email to you, the product description on our website does state that this is a swab test. I understand this may not have been what you expected, and I have offered you an alternative test kit with a discount code.
Regarding the delivery, if the parcel was delivered to the wrong address, this would need to be raised directly with Royal Mail. However, I can assure you that our packaging is completely discreet, there are no company logos or any indication of medication or test kits on the parcel, so the contents would not be identifiable.
Kind regards,
Hannah Patient Success Team Lead at e-surgery
I like the consultation to ensure you…
I like the consultation to ensure you order the correct product. Very easy to order. Arrives in double quick time. Problem solved without leaving the house or waiting for medical appointments.
February 5, 2026
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that our consultation process helped you order the correct product and that you found the ordering process easy.
Tara at e-Surgery
Simple to place order after completing…
Simple to place order after completing detailed set of questions, product arrived punctually within a few days.
February 3, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that the order process was simple and the product arrived promptly. Thank you for your positive feedback; we appreciate your time!
Tara at e-Surgery
Very helpful customer service
Very helpful customer service. I ordered 3 testing kits but one half worked and the other not at all. However the instructions are so small I couldn’t read 😅 but was given more kits to try and better instructions how to use and got good solid test results. Much appreciated 🙏
February 7, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We appreciate your feedback. We're happy to hear that our customer service was helpful and that the new kits and instructions provided solid test results. We apologise for the initial issue with the testing kits and the instruction size.
Tara at e-Surgery
Very easy to access
Very easy to access. Great communication skills. Safe prescribing and good prices. Product delivered exactly as promised. Definitely use them again
February 9, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that our service was easy to access, with great communication and safe prescribing practices. We appreciate your kind words and are glad the product was delivered as promised. Thank you!
Tara at e-Surgery
Excellent service
Excellent service , fast delivery of product , would highly recommend
January 29, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We appreciate your recommendation and are happy you received excellent service and fast delivery of your product! Thanks for your positive feedback.
Tara at e-Surgery
Acute SINUSITIS
The diagnosis was completed on line and confirmed bacterial sinus infection the prescribed meds were swiftly despatched and after four days my sinus cleared
January 28, 2026
Unprompted review
Easy to order and product was delivered…
Easy to order and product was delivered within the predicted time. Package was discreet too
January 27, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're so glad ordering was easy and your product arrived on time. We appreciate that the discreet packaging met your needs. Thank you for your review!
Tara at e-Surgery
Acute condition
I had an acute condition. Could not get a doctor's appointment. So contacted this company. Filled in a questionnaire. It was very quick & simple albeit very professional. Medication delivered the next day. Very satisfied.
January 19, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that our service was able to provide you with quick and professional help during a challenging time. We appreciate your feedback on the questionnaire and the prompt delivery of your medication.
Freya at e-Surgery
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