e-Surgery & EVARO Reviews 

11,823
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 4,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the straightforward online consultation process that makes acquiring necessary prescription treatments remarkably simple and stress-free. Many consumers also deeply appreciate the prompt medical evaluations, thorough health questionnaires, and professional guidance provided continuously throughout the entire ordering journey. However, some customers also noted occasional delivery delays involving external postal services or unexpected order holds during the identity verification stage. A few reviewers experienced frustrating setbacks when their medical requests required additional photo proofs or faced temporary shipping complications before final dispatch.

What people talk about most

Service

People report high satisfaction with the service, praising the quick response times, easy questionnaire... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast and prompt... See more

Order

Consumers find order to be positive, highlighting a smooth online consultation and a very straightforward... See more

User experience

Users describe positive interactions with user experience, highlighting the super quick and easy ordering... See more

Product

Customers had positive experiences with product, frequently highlighting fast next-day delivery and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more

Company replied

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.7

All reviews

(11,823)

4,722 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Iron Deficiency Rapid Home Test Kit

Rated 5 out of 5 stars

I was so relieved to find E- Surgery

I was so relieved to find E- Surgery, literally saved my life. Away from home, and not qualified to visit a GP, I ended up with a UTI and felt completely stuck and more and more uncomfortable. Thank goodness E surgery were able to deliver the meds I needed the very next day, highly recommended.

February 17, 2022
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Louise,
Thank you for providing such a kind review! Please be aware if you are looking for medication for a current UTI in the future, we always advise to speak with your GP, call 111 or visit a local walk-in centre for medication.
Luke at e-Surgery

Rated 5 out of 5 stars

I ran out of my blood pressure tablets…

I ran out of my blood pressure tablets when I was away from home longer than I had expected. The e-surgery asked me a number of reasonable health questions, then accepted my order.
I received within just a few days, and I have been very satisfied with the service. I would not hesitate to use the service again in similar circumstances

November 29, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,
Thank you for taking the time to provide your feedback. I’m pleased to hear your experience using our service was positive and have let our staff know the feedback as it will make their day!
Luke at e-Surgery

Rated 5 out of 5 stars

Excellent

Excellent. Hassle free and quick delivery. My go to when getting something from my own doctors proves to be too difficult or if I’m working away from home!

August 28, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,
Thank you for taking the time to leave a review, I am delighted to hear you were satisfied with our fast delivery service
Luke at e-Surgery

Rated 5 out of 5 stars

Easy interface

Easy interface , rapid delivery. First class service.

August 12, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,
Thank you for taking the time to leave a review, I am delighted to hear you were satisfied with our fast delivery service
Luke at e-Surgery

Rated 5 out of 5 stars

Perfect service for when I've ran out…

Perfect service for when I've ran out of meds. Quick delivery and online test. Have ordered several times now no let downs, well worth the money. Communication is great with delivery updates. Thank you e surgery

August 3, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Sneha,
Thank you for the kind review! we're so pleased to hear you were happy with our service and we hope you will continue to place your trust in us.
Until next time,
Lucy at e-Surgery

Rated 5 out of 5 stars

I had flare-up with my COPD.

I had a flare-up with my COPD and used my emergency rescue pack, and I like to keep a couple of rescue pack at home for future use in case I have another flare-up . And e-surgery gives me excellent customer care and advice. And my order arrives next day. 5 star service.

June 21, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Ian,
Thank you for describing our service as 5 stars! We appreciate your feedback and are pleased to hear that we could help.
Lucy at e-Surgery

Rated 1 out of 5 stars

The interests of the Patient are not Important at this surgery

The doctors at this surgery do not have the interests of the patient. I am hypertensive, but had to withdraw my usual medications because I had a screening test which would be affected. The doctor refused to prescribe any alternative medications. So I will have to spend the next 2 weeks with high blood pressure in order to do the Aldosterone-renin screening.

January 7, 2021
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Sean,

I'm sorry to hear you've had a negative experience. Whilst we do our best to provide our customers with a comprehensive service, we must adhere to very strict prescribing regulations and the decision of our prescribers. If they do not feel a treatment would be clinically appropriate or it is outside their scope of their expertise, we must respect that decision.

I understand this can be frustrating if this was the case and I'm very sorry we could not be of more help. I will look into your order in more detail to see if there is any way we could have done better, and may ask you for your order details. If you would like, you can reach me directly at 01603 931 600.

Kind Regards,
Rob Moulton
Pharmacy Lead

Rated 5 out of 5 stars

Happy customer, great service

Really happy with this service, very easy and with the current situation I can get my medication while safe at home. Two enthusiastic thumbs up, thank you 😁

January 4, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jessie,
We're pleased to hear from a happy customer, many thanks for the kind review! We're so glad we could help given the current situation and hope you are staying safe.
Lucy at e-Surgery

Rated 5 out of 5 stars

Quick and easy

Easy to make your order through their website. Arrived within a few days, provided me with a delivery timeframe so someone could be home. Correct medication as described on the website. Nothing of concern.

December 24, 2020
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Radeyah,
Thank you for your kind words! We're glad we could get things sorted for you and hope you'll consider us again in future.
Lucy at e-Surgery

Rated 5 out of 5 stars

highly recommend … will use again in the future!

Didnt want to risk 2 visits (1 for test and 1 to see dr) to the surgery for antibiotics for a reoccurring uti, filled in a quick form confirmed symptoms and was able to pick next day delivery which came as planned! Deffo recommend as no face to face was needed and it came to my door. Worth every penny!

September 24, 2020
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Katrina,
Thank you for taking the time to share your thoughts on our service, we're so pleased we could be helpful during this time.
Lucy at e-Surgery

Rated 4 out of 5 stars

Rapid delivery

Rapid delivery, good price.

April 8, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Gary,
Thank you for that, we try to make our service as streamlined and safe for the customer as possible.
Rob

Rated 5 out of 5 stars

Simple and fastest way to get your medication

Questionnaire was simple, the price was thee cheapest I could find and the delivery was rapid. Will use these guys again and highly recommend them.

February 8, 2019
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Robert,
Thank you for those kind words, we constantly looking on ways to improve the process for customers. We want it to be as simple as possible, while keeping patient's safety as our priority.
Rob

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