e-Surgery & EVARO Reviews 

11,819
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 4,640 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the remarkably fast delivery times and the straightforward online consultation process, making it very simple to obtain necessary medication when booking a standard doctor or dentist appointment proves difficult. People also appreciate the clear instructions provided with the treatment and find the overall user experience exceptionally convenient and reliable. However, some people mentioned occasional issues with delivery delays caused by mail contractors or problems tracking their package. A few reviewers also noted frustrations when orders experienced unexpected holds, rejections, or required extra steps for approval.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting quick delivery and an easy... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that medications frequently arrive promptly... See more

Order

People report positive experiences with order, highlighting a very smooth, straightforward, and simple online... See more

User experience

Users describe positive interactions with user experience, highlighting the website as easy to navigate and... See more

Product

Consumers find product to be positive, highlighting how easy it is to share symptoms and receive effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4-star
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1-star

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4.7

All reviews

(11,819)

4,722 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Melatonin Tablets For Jet Lag (3mg)

Rated 5 out of 5 stars

Great service

Great service and less expensive than some other online pharmacies. Ordered antibiotics for tooth pain and my medication was delivered the next day. Would definitely use again.

August 21, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Michelle,

We're so pleased to hear that our service was great and more affordable than other online pharmacies. It's wonderful that your medication for tooth pain was delivered the next day, and we appreciate you saying you'd use us again.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish the through questionnaire helped to to choose the correct medication for me. The item was delivered the next day after my prescription had been processed. In a time of long waiting times just to see a medical professional I found this service invaluable. I would definitely recommend and use again when the need arises.

August 19, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Robert,

We're so pleased to hear that our service provided such a valuable and efficient experience for you, especially with the quick delivery and helpful questionnaire. We truly appreciate your recommendation and look forward to assisting you again.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Having suffered with a tooth abscess…

Having suffered with a tooth abscess for a few days I ordered some Amoxicillin from you following my consultation.Arrived within 24 hours and after taking them for a day and a half I am now pain free. I will complete the course but many thanks to you, I will definitely be using you again and will recommend you to all my friends. Thank you again

August 20, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Andrew,

We're so pleased to hear that our service provided you with such prompt relief from your tooth abscess. It's wonderful to know that the medication arrived quickly and helped you become pain-free. We truly appreciate your kind words and your intention to recommend us.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

E surgery is the best in UK ordered…

E surgery is the best in UK ordered pills for bacteria infection for my teeth so far so good and delivery was great will definately buy again

August 20, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're so pleased our service could help with your bacteria infection and that the delivery was great. Thank you for your positive feedback; we look forward to helping you again!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Good stuff

Good for whatever medical stuff you need

May 2, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jessika,

We're glad to hear our services meet your medical needs well. We appreciate your feedback.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

medication

excerllent service i did pay for express delivery for next day e surgery did there bit but post office didnt deliver next day and although it wasnt the fault of e surgerys they still refunded my postage would definitely recommend

August 19, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Joanne,

We are so glad to hear you had an excellent experience with us! We appreciate you acknowledging our efforts regarding the delivery issue and the refund. Your understanding and positive feedback mean a lot to our team. We look forward to serving you again.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Tooth infection

Had a brewing tooth ache and sore gums and couldn’t get an immediate dental appointment. I knew I needed antibiotics and E-Surgery was my first port of call. Completed online consultation, paid for next day delivery and hey presto meds arrived next day. Fantastic service !

August 18, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Sue,

We're so glad we could help you get the medication you needed quickly for your toothache and sore gums. It's wonderful to hear our service provided such timely relief.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Quick and effective treatment for a…

Quick and effective treatment for a water infection.

August 11, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We are so pleased to hear that you received quick and effective treatment. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

They Checked the medicine was right for

They Checked the medicine was right for me.
Then fast dispatch and delivery.

August 13, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Shane,

We are delighted to hear that we were able to ensure the medication was right for you, and that you experienced fast dispatch and delivery. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

The boxes and tablets was all broken

The boxes and tablets was all broken, all the powder had come out the packs it looked like someone had just stamped all over them. Youse need to put them in a bubble pack or little boxes

August 19, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Zoe,

I’m really sorry to hear about the condition your order arrived in. We definitely want to look into this for you. Could you please send photos of the damaged items, including the medical box with the dispensing label visible, to hello@e-surgery.com? This will help us investigate the issue and resolve it for you as quickly as possible.

Thank you for bringing this to our attention, and we apologise for the inconvenience caused.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

E-Surgery & EVARO are a lifesaver and I…

E-Surgery & EVARO are a lifesaver and I recommend them 💯 to anyone that needs medical help with medication over the internet.
I needed the refill of my prescription to take with me on a trip back to home and I got it after 2 days.
Thanks for the service.

August 16, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're so pleased to hear that we could be a lifesaver for you and that you received your prescription refill quickly, just in time for your trip. Thank you for your kind words and recommendation!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Good response

Good response, quick service. Was much quicker than waiting for gp apt.

August 19, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We appreciate your positive feedback! We are so pleased you experienced a good response and quick service, and found it much quicker than waiting for a GP appointment. Thank you!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

I can't praise e-surgery enough for the…

I can't praise e-surgery enough for the customer care. They are a great company to order from & if you need any help they are there to help.

August 19, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Georgia,

We're delighted to hear such wonderful feedback about our customer care! It's fantastic to know that you find us a great company to order from and that our team is there to help whenever you need assistance.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

I needed a spare inhaler as I was going…

I needed a spare inhaler as I was going on holiday.. I could not get a repeat prescription for one in case of loss, or emergency in time from my GP as they had no appointments and wouldn't issue one without an asthma review . Absolutely brilliant service from e-surgery . Website was easy to navigate and very straightforward. Ordered medication arrived within 48 hours. I would highly recommend e-surgery and would use them again

August 9, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Marcelle,

We're so pleased to hear that our service was able to assist you in getting your inhaler quickly, especially with your holiday approaching. It's wonderful to know that our website was easy to navigate and that your medication arrived promptly. Thank you for your kind words and recommendation!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Simple and straightforward to navigate…

Simple and straightforward to navigate through products and options, company that listens and respects customers wishes, quickly despatches orders and is excellent value for money. If a product is not available they will offer an alternative option. Overall a very good experience for me.

August 17, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi William,

We're so pleased to hear you found our navigation simple and straightforward, and that you feel listened to and respected. It's wonderful that orders are dispatched quickly and that you find our service excellent value for money. We're also glad our team offered an alternative when a product wasn't available. Thank you for sharing your very good experience!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Great service

Great service
Tablets arrived on time
Thank you

August 16, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear you received great service and that your tablets arrived on time. Thank you for your kind words!

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

The ordering was easy

The ordering was easy, i knew these worked for my root canal and very sore tooth ache.

Its so hard to get hold of my dentist and only works tuesday wednesday thursday. I didnt want to have this pain all weekend.

Great delivery next day

August 16, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're glad to hear that ordering was easy and that the medication helped, especially when getting a dentist appointment was difficult. We're pleased that our next-day delivery met your needs.

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Super fast and great value!

Ordering was seamless, delivery was incredibly quick, and the price was excellent. Highly recommend e-surgery for anyone looking for a smooth, hassle-free experience.

August 13, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're so pleased to hear that you found the ordering process seamless, delivery incredibly quick, and the price excellent. Thank you for highly recommending us for a smooth, hassle-free experience!

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Great communication though out my order…

Great communication though out my order quick delivery great tracking communication from despatch to delivery medication worked a treat thank you esurgery you were a life saver for me would highly recommend 😁

August 11, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're so pleased to hear you experienced great communication throughout your order and quick delivery. It's wonderful that the medication worked so well for you. We appreciate your high recommendation!

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Very simple and quick procedure

Very simple and quick procedure - order was reviewed and item sent quickly. If you are waiting too long for standard prescription items from the GP would highly recommend

August 15, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that you found our procedure simple and quick, and that your order was reviewed and sent out promptly. We appreciate your recommendation!

Kind regards,

Tara
The e-Surgery Team

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