e-Surgery & EVARO Reviews 

11,862
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 4,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the straightforward online consultation process that makes acquiring necessary prescription treatments remarkably simple and stress-free. Many consumers also deeply appreciate the prompt medical evaluations, thorough health questionnaires, and professional guidance provided continuously throughout the entire ordering journey. However, some customers also noted occasional delivery delays involving external postal services or unexpected order holds during the identity verification stage. A few reviewers experienced frustrating setbacks when their medical requests required additional photo proofs or faced temporary shipping complications before final dispatch.

What people talk about most

Service

People report high satisfaction with the service, praising the quick response times, easy questionnaire... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast and prompt... See more

Order

Consumers find order to be positive, highlighting a smooth online consultation and a very straightforward... See more

User experience

Users describe positive interactions with user experience, highlighting the super quick and easy ordering... See more

Product

Customers had positive experiences with product, frequently highlighting fast next-day delivery and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more

Company replied

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. STD Clinic
  6. Women's Health Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(11,862)

4,762 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Penicillin Tablets for Acute Sinusitis

Rated 5 out of 5 stars

Seamless, professional service.

Despite a few negative reviews, I have to say the service from start to finish was seamless, prompt and professional.
So much so I’ve recommended this business to friends and family who are in need of a prescription for their upcoming travel.

August 24, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Carl,

We're so pleased to hear that your experience with us was seamless, prompt, and professional from start to finish. We truly appreciate you recommending our service to your friends and family.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Super quick

Ordered and delivered in less than 21 hours excellent service for a item that wasnt urgent has given confidence that if I need to use the service in the future it will again deliver this level of service

August 19, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Martin,

We're so happy to hear about your excellent experience with our delivery service! We truly appreciate your positive feedback and are glad we could provide such prompt service. We look forward to continuing to meet your expectations in the future.

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

Its Monday I have a throat infection…

Its Monday I have a throat infection and bit of fever. Had it 9ver the weekend. My GP Surgery ask to fill in on the app before 8am in the morning. Unfortunately GP doesnt allocate appointment for same day it could be few days wait for a phone call from the GP. They only see patients if absolutely necessary. I fly to Portugal on Wednesday. I saw the ad for this esurgery and i thought fantastic. I know i need an antibiotic.
So contacted them did the consultation and was lrd to believe i would get the anibiotics next day Tuesday by 1pm.
Instead i got an email saying go to GP we have refunded you money. You may need to be seen.
Asit is midday i have to wait until 8am Tuesday to maybe get offered an appointment for who knows when.
So will now have to go to accident an emergency at the hospital.

What an absolute waste of my time.

Disgusted.

August 24, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for sharing your experience, and I apologise for any inconvenience you encountered.

We strive to process orders efficiently, and I understand your frustration. You submitted your request at 8am, and we notified you of the decision and refund by 11:45am. Our prescribers carefully review each case to ensure safety and appropriateness, as outlined in our terms and conditions and consultation process. This is to ensure you receive the best possible care.

For urgent medical needs, contacting NHS 111 can provide guidance and support. Additionally, over-the-counter options like throat sprays may offer some temporary relief for your symptoms.

Again I want to apologise for any inconvenience caused.

Kind regards,
Hannah, Patient Success Team Lead at e-surgery

Rated 5 out of 5 stars

An easy and efficient way to get…

An easy and efficient way to get medication when you have to wait 2 weeks for a gp appointment

August 21, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Linda,

We're delighted to hear that you found our service to be an easy and efficient way to access medication, especially when facing long waits for GP appointments. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

First class customer service…

I am on an NHS waiting list to get surgery for an infected, impacted Wisdom tooth. The wait is 40+ weeks, so the infection requires antibiotics every five weeks or so. I ordered Amoxicillin, but was advised that Metronidazole was more suitable. Excellent service given how hard it is to get antibiotics on the NHS. Delivered in less than three days. Infection is now in my jaw bone, but at least I can fight it with something!

August 20, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Peter,

We truly appreciate you sharing your experience, and we are glad we could assist you during such a challenging time. It sounds like you are going through a very difficult situation with your wisdom tooth, and we understand the frustration of long waiting lists. We are pleased our service could provide some relief and that the advised medication is helping you manage the infection. We wish you a swift resolution and a full recovery.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Medication buy Post made easy

I always get prompt deliveries of e surgery the website can sometimes be a bit of a pain when ordering but on the whole they are spot on for price and and delivery.and there is regular 15% off that covers the postage.

August 21, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Raymond,

We're so pleased to hear that you consistently receive prompt deliveries and find our pricing and delivery to be spot on. We appreciate your feedback regarding the website experience and are glad the regular discounts are beneficial.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

so easy to use

so easy to use. put my details in and the problem and had the antibiotics for tooth infection a day later. excellent service

August 15, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Linda,

We're so pleased to hear that our service was easy to use and that you received your antibiotics for your tooth infection so quickly. Thank you for your excellent feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Great service

Great service and less expensive than some other online pharmacies. Ordered antibiotics for tooth pain and my medication was delivered the next day. Would definitely use again.

August 21, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Michelle,

We're so pleased to hear that our service was great and more affordable than other online pharmacies. It's wonderful that your medication for tooth pain was delivered the next day, and we appreciate you saying you'd use us again.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish the through questionnaire helped to to choose the correct medication for me. The item was delivered the next day after my prescription had been processed. In a time of long waiting times just to see a medical professional I found this service invaluable. I would definitely recommend and use again when the need arises.

August 19, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Robert,

We're so pleased to hear that our service provided such a valuable and efficient experience for you, especially with the quick delivery and helpful questionnaire. We truly appreciate your recommendation and look forward to assisting you again.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Having suffered with a tooth abscess…

Having suffered with a tooth abscess for a few days I ordered some Amoxicillin from you following my consultation.Arrived within 24 hours and after taking them for a day and a half I am now pain free. I will complete the course but many thanks to you, I will definitely be using you again and will recommend you to all my friends. Thank you again

August 20, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Andrew,

We're so pleased to hear that our service provided you with such prompt relief from your tooth abscess. It's wonderful to know that the medication arrived quickly and helped you become pain-free. We truly appreciate your kind words and your intention to recommend us.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

E surgery is the best in UK ordered…

E surgery is the best in UK ordered pills for bacteria infection for my teeth so far so good and delivery was great will definately buy again

August 20, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're so pleased our service could help with your bacteria infection and that the delivery was great. Thank you for your positive feedback; we look forward to helping you again!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Good stuff

Good for whatever medical stuff you need

May 2, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jessika,

We're glad to hear our services meet your medical needs well. We appreciate your feedback.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

medication

excerllent service i did pay for express delivery for next day e surgery did there bit but post office didnt deliver next day and although it wasnt the fault of e surgerys they still refunded my postage would definitely recommend

August 19, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Joanne,

We are so glad to hear you had an excellent experience with us! We appreciate you acknowledging our efforts regarding the delivery issue and the refund. Your understanding and positive feedback mean a lot to our team. We look forward to serving you again.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Tooth infection

Had a brewing tooth ache and sore gums and couldn’t get an immediate dental appointment. I knew I needed antibiotics and E-Surgery was my first port of call. Completed online consultation, paid for next day delivery and hey presto meds arrived next day. Fantastic service !

August 18, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Sue,

We're so glad we could help you get the medication you needed quickly for your toothache and sore gums. It's wonderful to hear our service provided such timely relief.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Quick and effective treatment for a…

Quick and effective treatment for a water infection.

August 11, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We are so pleased to hear that you received quick and effective treatment. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

They Checked the medicine was right for

They Checked the medicine was right for me.
Then fast dispatch and delivery.

August 13, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Shane,

We are delighted to hear that we were able to ensure the medication was right for you, and that you experienced fast dispatch and delivery. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

I was up the wall with toothaches…

I was up the wall with toothaches couldn't get into the dentist and got antibiotics off e surgery I am also allergic to penicillin but had no issues with e surgery I got metronidazole and am all good thank you 😊 Fabulous service

August 16, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're so glad we could help you with your toothache, especially with your penicillin allergy. It's wonderful to hear that the metronidazole worked well for you and that you're feeling much better.

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

The boxes and tablets was all broken

The boxes and tablets was all broken, all the powder had come out the packs it looked like someone had just stamped all over them. Youse need to put them in a bubble pack or little boxes

August 19, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Zoe,

I’m really sorry to hear about the condition your order arrived in. We definitely want to look into this for you. Could you please send photos of the damaged items, including the medical box with the dispensing label visible, to hello@e-surgery.com? This will help us investigate the issue and resolve it for you as quickly as possible.

Thank you for bringing this to our attention, and we apologise for the inconvenience caused.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

E-Surgery & EVARO are a lifesaver and I…

E-Surgery & EVARO are a lifesaver and I recommend them 💯 to anyone that needs medical help with medication over the internet.
I needed the refill of my prescription to take with me on a trip back to home and I got it after 2 days.
Thanks for the service.

August 16, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're so pleased to hear that we could be a lifesaver for you and that you received your prescription refill quickly, just in time for your trip. Thank you for your kind words and recommendation!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Good response

Good response, quick service. Was much quicker than waiting for gp apt.

August 19, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We appreciate your positive feedback! We are so pleased you experienced a good response and quick service, and found it much quicker than waiting for a GP appointment. Thank you!

Kind regards,

Bradley
The e-Surgery Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look