e-Surgery & EVARO Reviews 

The consultation was very easy to understand and the treatment options were well set out. The cost was competitive and I received the prescription within 24 hours as promised. Highly recommended.

Very simple & informative process. They prescribed the treatment I required with no fuss & delivered promptly.

I would definitely use this service again & recommend to anyone with a minor complaint.

I contacted the online dentist, when my tooth,which is awaiting root canal treatment, became inflamed and my face was swollen, when..of course at the weekend. I was looking for an antibiotic containing penicillin,on the recommendations of my dentist. Online Dentis app easy to use.

Esurgery helped me access treatment over the weekend when I was unable to see my dentist with an infected wisdom tooth. There was nowhere I could go to get treatment but esurgery thankfully prescribed antibiotics for dental issues that arrived early today (Tuesday) after ordering on Sunday Evening. My order was prescribed that evening but because royal mail only deliver Mon - Sat, it arrived today. My dentist has also brought forward my appointment to tomorrow to have this damned tooth pulled out and is happy with the antibiotics that I was prescribed as it will prevent reinfection after my tooth is removed. I have used esurgery a few times for urgent medical issues like UTIs and now dental care and I have never had an issue.

Consultation at the point of need
Prescription generated and delivered
Treatment started, one very happy person
Highly recommend

Very easy to have my request understood and the treatment suggested then delivered at speed with full updates and results .

I consulted for a dental infection and was prescribed antibiotics. I paid for expedited shipping within 1 to 2 days, but I haven't received the medication, and they haven't responded to my complaint. Now, I am going to the hospital emergency service for treatment. This is the first and last time I will use an online pharmacy service.

Consultation was direct and professional treatment was very good and feeling a lot better now
Thank you

The clinical evaluation process was quick and easy online with an email check from a clinician to make sure the treatment was appropriate. Medication arrived promptly. This is a good balance of convenience, but with the knowledge that your care is the first priority.

Having problems on a Saturday night with an abscess in my mouth becoming swollen and painful, I found e-Surgery online for advice. They prescribed an antibiotic to tackle the infection with the added recommendation that I see my dentist as soon as possible.
The antibiotic arrived within two days and cleared up the infection over the next 5 days. I have now seen my dentist for further treatment.
Many thanks to e-Surgery for their excellent help.

I reached out to E-Surgery and Evaro when I needed some medication but was unable to get to my regular doctors surgery. I filled out a comprehensive online questionnaire and was then prescribed the requested treatment. The process was straightforward and I received the medication the next day. I was very happy with the service and would recommend it and use it again.

The site sells itself on 'The Treatment You Need, Without The Wait'.
Fab I think, and proceed onto the questionnaire/assessment process and place an order. The money straight out of my bank.

I then receive an e-mail from e-surgery/evaro to say my order is on hold. Then I receive a further e-mail asking me to send them evidence of my GP prescription for the requested medication.

I'm then confused, surely if I had a prescription from my GP I would not be requesting (and paying for) one from e-surgery.
Surely a prescription in my hand, from my GP, would negate the need for the services of e-surgery, in this case.

But okay, lets say that this is standard practice and they are doing their due diligence, fair enough BUT at NO point from entering the website, during the consultation/questionnaire/checkout process or in the websites FAQs dose it state or indicate that this is a requirement.
In fact the website's opening slogan is 'The Treatment You Need, Without The Wait'. If I could actually get a GP appointment, then I'd have a prescription from them which would cost me a lot less than from e-surgery. This makes no sense.
And now I have to wait up to 10 days for the refund that they were able to take instantly.

Very poor experience
It takes ages to answer emails
I started the Mounjaro treatment in July and after the 3rd pen they increased the price with £100. I emailed asking for clarification and they replied after more than 2 weeks saying my prescription expired

Quick efficient service
Problem resolved quickly with treatment provided

Very quick response to initial consultation. A few further questions needed answering but the prescription was issued and arrived the next day. I couldn't get a GP appointment that quickly. Was able to get started on treatment as soon as possible.

I don’t know how to start! I am so surprised how this company has no professionalism. Is this a scam? My order ES-1453675#SUB#1 was paid but never arrived. Despite repeated attempts over several days to get an update, I have received no clear response, and I am now deeply concerned about whether my order will even arrive.

I have contacted their team multiple times through chat, email, and phone. Unfortunately, my experience has been extremely disappointing. Not only have my emails gone unanswered, but when I finally managed to reach someone on the phone, the customer service was unhelpful and outright rude, even hanging up on me.

This is completely unacceptable. I am in the middle of treatment, and this medication is important for my health. The lack of communication and professionalism has left me anxious, stressed, and extremely dissatisfied with your service.

I want a refund immediately and also please cancel my subscription with you!

Fast delivery, fast effective treatment

Ordered treatment a week ago due to not being home for 3 weeks I’ve had no response even though they have my money I’ve never had an issue before and I’m fully aware of the current stock situation but shouldn’t loyal customers be put first over people panic buying? I have emailed to ask when I’m expecting delivery so I can arrange someone to get it for me but no response from 4 separate emails I’ve tried calling but get cut off straight away .. why offer a service but when greed takes over forget about loyal customers

I’ve ordered from here for 15 months and never had an issue until now. I ordered 15th Aug and it was meant to be here 17th Aug. It’s now the 27th Aug and I’ve had no communication until today. the phone lines have been turned off, no response to emails or live chat.
They then had the audacity to email me and say it’s on hold because there’s a gap in my treatment…..a gap caused by them not dispatching my product.
I replied asking for a phone call and still haven’t had any response.

I have just ordered my second months worth of a treatment that I need. Its been much easier getting tests done privately through companies such as Thriva & Numan and then coming to E Surgery to get the prescription required as opposed to waiting weeks for appointments and blood tests at my GP, then waiting for a referral to the endocrine department.
E Surgerys online forms have been straightforward and easy to use, my first order with them took a couple of days longer than I had hoped but Id ordered mid week so its possible the weekend delayed the process.
Overall, excellent service and would highly recommend.