Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more
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e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
United Kingdom
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Needed some medication for a dental infection and contacted e-surgery who promptly prescribed what I needed after a thorough questionnaire that I needed to answer.
Package arrived quickly so I could start the tablets and get relief for the problem.
Very good service throughout.
Their advice was helpful and the follow-up very thoughtful.
Thank you e-surgery. 👍

Reply from e-Surgery & EVARO
Quick easy service. I was in a lot of pain from tooth infection and couldn’t get into dentist. This company saved me, by getting antibiotics to me within 24hrs.

Reply from e-Surgery & EVARO
Switched suppliers after 9 months of treatment, big mistake. Pen has been iffy from start. Went to administer 3rd dose pen jammed then after removing medication came out so I lost my dose. Customer service not interested had me jumping through hoops, sending photos, then videos. Then said to send pen back which meant I'm missing dose now.

Reply from e-Surgery & EVARO
Fast and efficient. So much better than having to wait a week to see or speak to a doctor. Questions asked were exactly what the doctor at the surgery would ask. Comfort therefore in diagnosis and treatment. Definitely will use esurgery again

Reply from e-Surgery & EVARO
Needed some standby antibiotics for travelling on a tour abroad as I am prone to UTI’s and need prompt treatment. Was able to purchase medication which thankfully I didn’t need but it gave me enormous peace of mind - thank you

Reply from e-Surgery & EVARO
Mounjaro pen is faulty, rang and emailed twice, no reply or resolution offered. Sent videos and photos of the problem and am being ignored.
And now I’ve been asked to jump through hoops with another video further delaying treatment. It’s not a short video that’s been asked for and have to return at my expense.
1. Identity Verification
• Begin video by clearly showing your face
• State your full name and order number
• Keep your face visible for at least 5 seconds
2. Medication Authentication
• Show the original manufacturer's medication box we supplied
• Clearly display the batch number label on the box
• Hold the box steady for 10 seconds so batch number is fully readable
3. Pen Inspection
• Display the medication pen in question
• Show the pen's label and any identifying numbers
• Demonstrate the current medication level by showing the vial window clearly for 10 seconds (do not obstruct the view)
• Show the dose counter window
• Rotate the pen slowly to show all sides and any visible medication remaining
4. Needle Attachment
• Show a new, unused needle in its sealed packaging first
• Attach the needle to the pen following proper procedure
• Remove both outer and inner needle caps
• Demonstrate that the needle is properly secured and straight
5. Dose Preparation
• Turn the dose selector to dial exactly 1 unit
• Show the dose counter window clearly displaying "1"
• Confirm the pen has clicked into the correct position (audio should be audible)
6. Test Injection ONLY if you are completely confident the pen is not working:
• Inject into the air (never into your body)
• Press the injection button fully and hold for 10 seconds
• Keep both the needle tip and injection button visible in frame during injection
7. Post-Test Verification
• Immediately show the dose counter after the test injection
• Display the vial window to show whether medication was dispensed or not
• Show the needle tip for any visible medication

Reply from e-Surgery & EVARO
It was a godsend as I was suffering with a tooth infection with the bank holiday coming up there was no way to get to my dentist in time it was such a relief that you were there to help me

Reply from e-Surgery & EVARO
Excellent service, very quick & easy to order after the online consultation. Lifesaver for getting me antibiotics for a tooth infection which has thankfully cleared up. Thank god these services are available as trying to get a dental appointment was “painful” itself.

Reply from e-Surgery & EVARO
Very easy to do the assessment, delivery was swift and found the correct treatment without the hassle of trying to see a doctor

Reply from e-Surgery & EVARO
Needed antibiotics for a dental infection and couldn't get a quick dentist appointment. Got Amoxicillin from e-surgery. Order process was simple and tablets delivered the next day

Reply from e-Surgery & EVARO
Quick delivery easy to use on line experience professional throughout few questions to answer about reason needing medication be honest and you will receive good advise/treatment plan. Would recommend I would happil consult and buy again .

Reply from e-Surgery & EVARO
I had a tooth at the back upper left that was painful if any pressure was put on it and I guessed correctly that there was infection and an abscess so I went online as much cheaper and more convenient than visiting the dentist and e-Surgery popped up so I checked on Trustpilot and they had excellent reviews so I put in my symptoms and they diagnosed me and prescribed a course of antibiotics which I paid for then and there and they arrived the next day - I took them - and my tooth is not painful any more and seems to be healed. Excellent, swift service! I gave them the name of my GP as well.

Reply from e-Surgery & EVARO
Well, at first I was very happy with the service, however they have made treatment pricing very misleading. When I first created the subscription, it told me it would be £139 per month (which I have screenshots of), and even right now in my account it says that price monthly. I was really happy with that price and planned on staying with e-Surgery for my monthly prescriptions long term. However, they placed my subscription "on hold" and forced me to create a entirely new order for £179! Why does it still say on my account £139 monthly but you force me to pay more? Extremely misleading for customers, and a sneaky tactic to take more money from people without giving them any sort of notification or warning that the prices will be increasing. The worst part is, after raising this with customer service, they couldn't have cared any less and cancelled my subscription without offering me any sort of solution for the incorrect pricing displayed. For this reason, I cannot recommend e-Surgery to anyone looking for a reliable monthly treatment plan at a stable cost. They will increase and force you to pay more without explaining why or giving you any warning that only the first month is £139. Literally all it says is "prices change with dosage increases". I did not increase my dose, I stayed at the same dose and yet they still tried to force me to pay more.
Edit in response to your reply: I did contact customer service about this already, who could not have cared less and told me there's nothing they can do. You are publicly telling me something completely differently than what your customer service team tells me.

Reply from e-Surgery & EVARO
Amazing service, I got the antibiotics for my tooth infection on a next day delivery as my appointment wasn't for 2 weeks . So an INCREDIBLE SERVICE, I HIGHLY RECOMMEND THEM X

Reply from e-Surgery & EVARO
Fast deliver , staff messages was fast and quickly responded! I will definitely use it again when in pain of infection around weekend when it’s impossible to get to GP !

Reply from e-Surgery & EVARO
Helpful treatment idea because getting in at a dentist here is almost impossible

Reply from e-Surgery & EVARO
You always get the right treatment and advice from them... not matter what it is they are quick, clear and helpful. The delivery was QUICK and the treatment was very reasonable (I would have paid double just for the time and hassle saved in trying to get a GPs appointment). Highly recommended serive.

Reply from e-Surgery & EVARO
Great service,asked all right questions,ensuring I got correct treatment . As it being a bank holiday,I needed emergency fast treatment. Medication arrived the following day, and cleared up my infection fast . Will definately use again if it will save time trying to get a gp appointment!!

Reply from e-Surgery & EVARO
So pleased with the ease and speed it was to get antibiotics for a urine infection. My doctors couldn’t give me an appointment and I would have had to wait at least a week.
Absolutely amazing.

Reply from e-Surgery & EVARO
Needed emergency antibiotics for a tooth infection 2 days before trip when unable to get medical appointment. Arrived promptly and was pain free after course. Always a worry purchasing off Internet but I did read the reviews and felt I was making a safe purchase. Thank you!

Reply from e-Surgery & EVARO
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