Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more
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e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
United Kingdom
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a quick few questions to answer then your tablets are on there way - excellent

Reply from e-Surgery & EVARO
great company easy to order competetive price and cheap fast delivery will continue to do business and highly recommend

Reply from e-Surgery & EVARO
Super price and speedy delivery,used e-surgery 11 times now and all tablets have been spot on.

Reply from e-Surgery & EVARO
I don't often leave reviews, so if I'm reviewing a company they must be AMAZING!!
I can't recommend this company Highly enough, the dispatch & delivery are absolutely fantastic-always on time & speedy delivery! Packaged so well too.
The customer service is second to none in any online shop I've EVER shopped in!
The emails are quick & courteous!
Such a kind understanding company!
My tablets I pushed forward a few months, as I had plenty, unfortunately the money was taken in error for another 2 boxes, it wouldn't normally be a problem, but pennies are tight at the moment! 😢
I wrote an explained this, the tablets had already gone out, but the kind lady still offered me a full refund-how often do u hear that these days-never!
So I'm so relieved now, and will never shop elsewhere for these!
10 ☆☆☆☆☆☆☆☆☆☆ THANK U SO MUCH GUYS!!

Reply from e-Surgery & EVARO
Very straightforward purchase. I was able to buy blood pressure tablets after answering small questionnaire. I was out of sinc with my repeat and being able to purchase the tablets was a great help.

Reply from e-Surgery & EVARO
The woman I spoke to was great (sorry can't remember her name) and as always, the tablets arrived pronto!

Reply from e-Surgery & EVARO
Doctors surgeries are becoming so regimented and difficult to deal.
My tablets were all due on different dates.
Buying these puts my ordering back in synch.
So easy to do, a few sensible questions, pay, delivered within a few days!

Reply from e-Surgery & EVARO
Extremely poor customer service opened tablets in a blister pack and were all broken and being capsules all the contents had come out I have been a loyal customer but 2 weeks in not heard back never again avoid

Reply from e-Surgery & EVARO
I needed these tablets for my cystitis and it saved me having to take docs appointment

Reply from e-Surgery & EVARO
It was a great service as I live in a very rural area. I knew they symptoms I had and what they were connected to. I received my tablets the very next day and was able to start taking them way before I could have got an appointment with the GP.

Reply from e-Surgery & EVARO
Unfortunately the tablets I ordered and received simply did not work at all despite following the instructions. I did email the company and told them about the problem and they promised that someone would get back to me with some sort of explanation. But now, some considerable time later on, nobody has made contact with me and I have had to write off the experience along with the costs. I will say that the company official who contacted me was called Cameron, and he was polite and helpful.

Reply from e-Surgery & EVARO
My daughter was working away and struggling to get apt to see doctor, she knew she had a urine infection. Ordered the tablets and they arrived quickly. Fabulously easy. Job done. Thank you!

Reply from e-Surgery & EVARO
Simple to order,arrived quickly and tablets worked for me

Reply from e-Surgery & EVARO
This is a phramacy that asks all the relevant questions (including whether or not that can contact your local Health Practice). My impression is that they take care before prescribing anything, but they also take account of what you tell them. Thanks to this service I was able to obtain bisoprolol tablets (to keep my heart rate steady) when my prescription was lost by Royal Mail. I have also been able to obtain other medication when it has proven impossible to book a non-emergency appointment with a doctor at my local group practice.

Reply from e-Surgery & EVARO
First time I ordered from their e-pharmacy, everything went smoothly. The second time, less so.
I ordered 3 months supply of statins in late March. There were enough tablets to last until the 28th June.
Sometime in May I thought it would be a good idea to order my next 3 month supply and have them ready in plenty of time. The pharmacy put my order on hold, as they were aware I should have had some supply left. I thought that was fair enough. But then it started to go awry.
First they mailed me to say the order would be on hold until the 28th July. By which time I would have been out of tablets for a whole month. After some back and forth (and reminding them how to count forward 3 months from the 28th March) they agreed to put the order on hold and automatically dispatch them on the 26th June.
Again I messaged them to say this left no room for margin of error, if the first class post took more than 24 hours. But they wouldn’t budge.
I ran out of tablets on the 28th June. They dispatched precisely when they said they would (26th June) and exactly what I thought might happen, has: it’s now the 1st of July, I’ve had two “sorry we couldn’t deliver your order” messages from Royal Mail and no tablets. Who knows when they’ll arrive.
Either way I’m now left without for an unspecified period of time. I understand the logic behind putting orders on hold in circumstances like this, but aiming for such precise overlap of timing was never going to work!

Reply from e-Surgery & EVARO
When I needed my tablets,e-surgery was there for me,from speaking to the nice gent who took my order,to having them delivered the very next day,you couldn't ask for better service anywhere,excellent company and excellent service to go with it,thank you e-surgery,I will always be a loyal customer to you, as you are a loyal company to me.mr c o'dricoll

Reply from e-Surgery & EVARO

Reply from e-Surgery & EVARO
Received acid reflux tablets from esurgery and they work as intended. Fast delivery, reasonable price, easy ordering, nothing to complain about at all.
Would use the service again in a heartbeat. A*

Reply from e-Surgery & EVARO
Used this website a handful of times each time there was a problem. the worst customer service I’ve ever experienced. They change their policy like the weather so be careful when ordering. Just use another online pharmacist. This one is terrible. (ADDED) I told you I used my medication as & when was needed & that I had no idea how much I used it on a weekly basis because of this. I even told you I can’t confirm the amount I use it. I also stated I was using an online pharmacy because I have recently moved & don’t have a GP locally to me. Then In your reply you told me I use it too much & I should use it as & when was needed & I need to contact my GP, clearly ignoring everything I stated in my message. I don’t know if you use an automated bot for your customer service but it’s so infuriating when you have to repeat yourself because a real human isn’t reading your emails. Yes you might update the guidelines on your website but it’s just sneaky isn’t it. Realistically nobody is reading that. At least a email would be nice letting your customers know that they will now have to wait 12 weeks to receive there order instead of 8. (ADDED AGAIN) Great if you’ve taken what I’ve said into consideration then I applaud you, & can I suggest it may be advantageous to you if you taught your customer service team how to read? Because I told you in the email that I could not confirm how often I used it. multiple times In multiple different emails, & the reason for ordering & yet they still came back with the bland response as always. Telling me to go & speak to my GP which I told you in the last 3 emails that I didn’t have & also told you I couldn’t confirm how much I use it. Honestly to anyone still reading, just use somewhere else. I’m so passive when it comes to buying things online. But when I get told to wait 12 weeks. Get words put into my mouth. & not listened too. I can’t take it, believe me when I say this is the worst customer service you ever experience. You know it’s bad when I’ve had to make an account on trust pilot just tell people how bad it is .

Reply from e-Surgery & EVARO
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