e-Surgery & EVARO Reviews 

11,825
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 4,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the straightforward online consultation process that makes acquiring necessary prescription treatments remarkably simple and stress-free. Many consumers also deeply appreciate the prompt medical evaluations, thorough health questionnaires, and professional guidance provided continuously throughout the entire ordering journey. However, some customers also noted occasional delivery delays involving external postal services or unexpected order holds during the identity verification stage. A few reviewers experienced frustrating setbacks when their medical requests required additional photo proofs or faced temporary shipping complications before final dispatch.

What people talk about most

Service

People report high satisfaction with the service, praising the quick response times, easy questionnaire... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast and prompt... See more

Order

Consumers find order to be positive, highlighting a smooth online consultation and a very straightforward... See more

User experience

Users describe positive interactions with user experience, highlighting the super quick and easy ordering... See more

Product

Customers had positive experiences with product, frequently highlighting fast next-day delivery and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more

Company replied

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.7

All reviews

(11,825)

4,722 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Germoloids Haemorrhoids and Piles Cream

Rated 5 out of 5 stars

The service

The service, delivery and relief from pain has been fantastic. An easy but necessary process and quite literally I would have no hesitation in recommending this Company and service to anyone. Thank you

September 3, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're so happy to hear that our service, delivery, and the relief from pain have been fantastic for you. It's wonderful to know you found the process easy and necessary, and we truly appreciate your strong recommendation!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Easy experience

Easy to order, good communication and quick delivery

September 6, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Chris,

We are so pleased to hear that you found the ordering process easy, our communication good, and the delivery quick. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Very Satisfied Customer

Absolutely brilliant service from start to finish. Comprehensive consultation questions, choice of meds and love that I could opt for next day, (clearly states if after 5:30 my not make next day).

Now my go to - THANK YOU

September 1, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Tina,

We're so pleased to hear you found our service brilliant from start to finish. It's great that our consultation questions and medication choices met your needs, and that the next-day delivery option was convenient for you. Thank you for making us your go-to!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Couldn't get a dentist appointment for…

Couldn't get a dentist appointment for over a week and couldn't afford an emergency appointment as would have to pay extra for a private surgery,doctors wouldn't help as it was dental pain so contacted e surgery, filled in short questionaire and antibiotics arrived 2 days later, excellent service amd would absolutly recommend

September 3, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Kelly,

We are truly happy to hear that we could provide such excellent and timely assistance during a difficult situation with dental pain. We understand how challenging it can be to access prompt care, and we are glad our service was able to offer a convenient solution. Thank you for your wonderful recommendation.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Great experience easy to order the…

Great experience easy to order the correct medication needed and was delivered before lunch the next day. Excellent service will use again.

September 4, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Carolyn,

We're delighted to hear that you found it easy to order the correct medication and that it was delivered so quickly. We appreciate your kind words about our excellent service!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Great service

Ordering was easy, verifying identity was easy and quick and items dispatched accordingly to be delivered in allotted time. Very happy with service

September 6, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jackie,

We're so pleased to hear that your ordering experience was easy and that identity verification was quick. It's wonderful to know your items were dispatched and delivered within the allotted time, and that you're very happy with our service.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Easy process to buy the medication

Easy process to buy the medication, and delivered safely and fast. Still taking the pills and felling better. Might need to buy some more as one box might not be a long enough treatment to completely heal

September 5, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Samuel,

We're so pleased to hear that the process of buying your medication was easy and that it was delivered safely and quickly. It's wonderful that you're feeling better!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Excellent website

Excellent website, great and prompt communications and very fast delivery.

September 6, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Stephen,

We're so pleased you found our website excellent and experienced great and prompt communications. We're also glad to hear about your very fast delivery! Thank you for your positive feedback.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Needed antibiotics fast…

I was on holiday in the Lake District just 2 days after a tooth extraction.
Unfortunately I developed an infection which led to an abscess.
I couldn’t get back to my Dentist ( they didn’t have an appointment for 2 weeks anyway) and so I ordered some antibiotics to help with the abscess.
They were delivered in 24hrs. I was so grateful.
Very satisfied with e-surgery’s service.

September 4, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're happy to hear that our service was able to assist you during a challenging time, especially while you were on holiday. We understand how difficult it can be to experience a dental issue away from home, and we're glad we could provide prompt assistance with your antibiotic delivery. Thank you for sharing your positive experience with us.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Sort things fast

E-pharmacy sorted me some birth control and even managed to get it delivered to my door within 2 days! Excellent service. Phone call to discuss health was prompt. Will definitely continue using these I am very pleased.

September 4, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Maisie,

We're so pleased to hear you received your birth control quickly and found our service excellent. It's great that your health discussion was prompt, and we appreciate your continued trust in us.

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

Waste of time

Waste of time, the second time this has happened to me now this year, i done the on line consultation for pain killers tablets, after the consultation they offer me about 6 choices for pain killers, i make my choice and pay £23. 3 hours later i get an email asking me to provide a presciption to prove i have had these tablets before , i let them know ive never had them before and thats why im using e sugery as getting a doctors appointment is impossible. 20 mins later an email order cancelled. Complete waste of time.

September 6, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for taking the time to leave your feedback and I am truly sorry to hear that this has happened to you on two separate occasions. I completely understand how frustrating this must be, particularly when getting a GP appointment is so difficult at the moment.

I do want to explain that some of the medications we provide are prescription only, which means that we are required to ensure that a GP has previously initiated the treatment before we are able to dispense it. Unfortunately this is a legal requirement that we are unable to make exceptions to, and I am sorry that this was not made clearer to you before you completed your consultation and made payment.

However, I do not want to leave you without any options and we may be able to suggest some alternative pain relief options that we could help you with.

If you would like to explore this further, please do not hesitate to email us at hello@e-surgery.com with FAO Hannah in the subject line and we will do our very best to help find a suitable solution for you.

Once again I am sincerely sorry for the inconvenience and frustration this has caused and we hope to hear from you soon.

Kind regards,
Hannah, Patient Success Team Lead at e-surgery

Rated 5 out of 5 stars

I Always use e surgery

I Always use e surgery, it’s fast efficient and value is perfect

September 1, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're truly happy to hear that our service consistently meets your needs for speed, efficiency, and value. We appreciate your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Can not fault E Surgery

Can not fault E Surgery for their service. The antibiotics arrived the next day. The pharmacist was very helpful in guiding me to the correct type of Antibiotics to try and it is a great service if you can not get to a Dentist or GP soon. I would highly recommend them.

September 5, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jason,

We're so pleased to hear that our service met your expectations and that your antibiotics arrived promptly. It's wonderful to know our pharmacist was helpful in guiding you. Thank you for your recommendation!

Kind regards,

Bradley
The e-Surgery Team

Rated 4 out of 5 stars
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi John,

We're so pleased to hear that you found our service to be prompt and efficient, and that our advice was helpful. Thank you for your feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Very easy to use

Very easy to use, and quick delivery

September 5, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Susie,

We are so pleased to hear that you found our service very easy to use and that your delivery was quick. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Easy to order. I was desperate for antibiotics and couldn't get a dental appointment.

September 5, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Joanne,

We're glad to hear that ordering was easy and delivery was fast for you. We understand the urgency of your situation.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Everything was delivered on time and

Everything was delivered on time and had to call customer service for repeat and was told it’s automatically done via email link

August 29, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're so happy to hear everything was delivered on time! We appreciate you letting us know about your experience with the repeat order process.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Thank goodness for your service

Thank goodness for your service! At last I can get antibiotics when I need them without all the hassle
I am on day 2 and feelings so much better
Thank you

September 5, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Orit,

We're so pleased to hear that our service made it easy for you to get the antibiotics you needed without hassle. It's wonderful that you're feeling so much better on day two!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Fast and accurate

September 4, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Helen,

Thank you for your feedback! I’m glad to hear you found our service fast and accurate.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Quick and easy.

August 29, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Mark,

Thank you for your feedback! I’m pleased to hear you found our service quick and easy.

Kind regards,

Bradley
The e-Surgery Team

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