Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more
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Review summary
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Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more
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The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Lamberts Super Strength Garlic
Super fast delivery
Super fast delivery. Easy to order from and great customer service
January 24, 2025
Reply from e-Surgery & EVARO
Hello,
Thank you for your kind words! We're thrilled to hear you had a positive experience with our service. We hope to see you again soon!
Kieran at e-surgery
Reply from e-Surgery & EVARO
Hi,
Thank you for taking the time to review us.
We are pleased to have provided our products to you at an excellent price and with efficient delivery.
We hope you will choose us again in the future!
Tara at e-Surgery
Really rate this pharmacy
Really rate this pharmacy.
Excellent customer service, super fast delivery and good packaging. They include extra needles and wipes with my order and are reasonably priced.
September 24, 2024
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to provide your feedback. I’m pleased to hear your experience using our service was positive and have let our staff know the feedback as it will make their day!
Kymberlie at e-Surgery
Reply from e-Surgery & EVARO
Hi,
Thank you for your kind words! We're glad we could get things sorted for you and hope you'll consider us again in future.
At e-Surgery
Never again
First time ordering from this in adequate company ! Ordered Monday, as I needed it by Wednesday- kept receiving emails about uploading photo?! Which I did TWICE! Then they delayed it by saying they’re not sure what strength I was ordering?! Even though I’d completed assessment asking for 7.5mg Then they say order will be dispatched yesterday at 7pm- to NOW get email today saying it’ll be dispatched TODAY & I’ll receive it tomorrow?! Can’t receive it tomorrow as out at funeral! Hence why I ordered it on Monday?! Absolute farce from start to finish & will be returning to Medexpress.
AVOID!!
August 26, 2024
Unprompted review
Reply from e-Surgery & EVARO
Hello,
Thank you for your feedback. We are truly sorry to hear about your frustrating experience with your recent order.
Firstly, unfortunately we have been unable to locate your specific order in our system. This makes it challenging for us to provide detailed information about your particular case.
Regarding the photo verification, we have recently implemented a new policy requiring photo proof for certain treatments, particularly for first-time orders or first orders since recent regulation changes. We understand this may have caused some inconvenience, and we appreciate your patience with this new process.
Our prescribers are committed to ensuring patient safety. If there is a discrepancy between the selected dose and the answers provided in the health consultation, they will seek clarification to confirm the correct dosage. This is a crucial step in our prescribing process.
We sincerely apologise for the delays you experienced, which were partly due to the recent bank holiday. We acknowledge that this fell well below our usual standards of service, and we are taking steps to improve our processes.
We understand the importance of timely delivery, especially when treatments are needed for specific dates. We are truly sorry we couldn't meet your requirements on this occasion.
If you'd like to discuss your order further or have any additional concerns, please don't hesitate to contact our customer service team by calling us on 01603 931600 or emailing us at hello@e-surgery.com. We are here to help and would welcome the opportunity to address your concerns more specifically.
Kind regards,
Bradley
e-Surgery Customer Service Team Lead
Great price and super fast delivery
Easy to use website, great value and very speedy delivery!
August 9, 2024
Reply from e-Surgery & EVARO
Hi,
Thank you for taking the time to give your feedback, we're happy to hear you were pleased with our service!
Kymberlie at e-Surgery
Quick and easy
Quick and easy to fill in the information. Super quick delivery. Couldn't ask for anything more!
June 10, 2024
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave feedback for us. We are glad to hear you find our service quick and easy.
Kymberlie at e-Surgery
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave feedback for us. We are glad to hear you find our service quick and easy.
Kymberlie at e-Surgery
Ordered antibiotic for tooth infection
Ordered antibiotic for tooth infection, arrived the next day. So easy to use service and super quick delivery. Can’t tell you what a relief it was, I was petrified I wouldn’t be able to get treatment quickly enough locally.
July 25, 2024
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're pleased to hear we could help! Many thanks for the kind review of our service.
Kymberlie at e-Surgery
Super fast deliVery and fast sorting…
Super fast deliVery and fast sorting prescription.
June 24, 2024
Reply from e-Surgery & EVARO
Hello,
We are very happy to hear you are pleased with our prompt delivery service!
Kymberlie at e-Surgery
Super Convenient
Was devastated to hear that I'd need to wait over a week to get a GP appointment for antibiotics I knew I needed. First time using an online service like this and it was such a pleasant surprise!
The form was quick and easy to fill out, and I received the meds the next day. Will absolutely be using e-Surgery in the future if the need ever arises. Highly recommended!
June 10, 2024
Unprompted review
Reply from e-Surgery & EVARO
Hello,
Thanks for the amazing review! We're so glad our online service provided a convenient solution when you couldn't get a timely GP appointment.
We're pleased the consultation form was straightforward and that you received your needed antibiotics promptly the next day. Efficient care is our priority.
It means a lot that you highly recommend us and plan to use our services again in the future if needed. We strive to make the online pharmacy experience pleasant and hassle-free.
Thank you for your business and for spreading the word about our trustworthy online option. We look forward to serving you again soon.
Shannon from e-surgery
Super service!
ordered antibiotics for a gum inflammation, had suffered the same a few months before, cost me £83 just to be seen by an obnoxious dentist, so easy to order from this company, came the next day! 😃
May 23, 2024
Reply from e-Surgery & EVARO
Good Afternoon,
Thank you for taking the time to write such a lovely review. We are so pleased to hear that we were able to help you and look forward to welcoming you back in the future!
Easy to order and fast delivery
Easy to order, super fast delivery and saved me a trip to the dentist. Definitely recommend for next day delivery for antibiotics. Happily pay to save dealing with a Drs receptionist 🤣
May 13, 2024
Reply from e-Surgery & EVARO
Hi,
Thank you for your kind words! We're glad we exceeded your expectations and hope to see you back soon.
Super simple
May 11, 2024
Reply from e-Surgery & EVARO
Hi,
Thank you for taking the time to give your feedback, we're happy to hear you were pleased with our service!
Hannah at e-Surgery
Always a great product, super fast delivery time, will use again A++++++
Always a great product,supe fast
May 11, 2024
Reply from e-Surgery & EVARO
Hi,
We are happy to hear you found our delivery service to be quick and efficient. Thank you for sharing your experience with us!
Hannah at e-Surgery
My problem decided quickly
My problem decided quickly. Service super! Thank you very much
April 15, 2024
Reply from e-Surgery & EVARO
Hi,
Thank you for the lovely review, we're happy to hear you were satisfied with our service!
Hannah at e-Surgery
Super-fast excellent reliable service
Super-fast excellent reliable service. My order was processed and shipped quickly, arriving as described in a day or so. Highly recommended.
April 5, 2024
Reply from e-Surgery & EVARO
Hello,
Thank you for your kind words and taking the time to review our service, we really appreciate your feedback. We're so happy you found our service to be to a high standard as this is what we aim for!
Hannah at e-Surgery
Reply from e-Surgery & EVARO
Hello,
Thank you for the lovely review! We appreciate your feedback and out glad our services could help!
Hannah at e-Surgery
Great company
Super price and speedy delivery,used e-surgery 11 times now and all tablets have been spot on.
March 15, 2024
Reply from e-Surgery & EVARO
Hi,
Thanks for rating us so highly and providing such a kind review! We really appreciate your feedback.
Bradley at e-Surgery
Thorough and professional service with…
Thorough and professional service with excellent communication. Delivery was super quick.
March 14, 2024
Reply from e-Surgery & EVARO
Hello,
Thanks for choosing to order your medication online with us, we really appreciate your feedback and hope you'd consider us again in future!
Bradley at e-Surgery
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