e-Surgery & EVARO Reviews 

11,825
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 4,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the straightforward online consultation process that makes acquiring necessary prescription treatments remarkably simple and stress-free. Many consumers also deeply appreciate the prompt medical evaluations, thorough health questionnaires, and professional guidance provided continuously throughout the entire ordering journey. However, some customers also noted occasional delivery delays involving external postal services or unexpected order holds during the identity verification stage. A few reviewers experienced frustrating setbacks when their medical requests required additional photo proofs or faced temporary shipping complications before final dispatch.

What people talk about most

Service

People report high satisfaction with the service, praising the quick response times, easy questionnaire... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast and prompt... See more

Order

Consumers find order to be positive, highlighting a smooth online consultation and a very straightforward... See more

User experience

Users describe positive interactions with user experience, highlighting the super quick and easy ordering... See more

Product

Customers had positive experiences with product, frequently highlighting fast next-day delivery and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more

Company replied

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4-star
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1-star

Asks customers to review

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4.7

All reviews

(11,825)

4,722 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Melatonin Tablets For Jet Lag (3mg)

Rated 5 out of 5 stars

Quick consultation to check all was…

Quick consultation to check all was good then tablets arrived within 24 hours amazing service

August 6, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're delighted to hear that your consultation was quick and that your tablets arrived so promptly. Thank you for your positive feedback about our service!

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Very good

Very good! Thank you for the medication

August 3, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're delighted to hear that you had such a positive experience with us and that we could assist you with your medication. Thank you for your kind words!

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Fantastic service when I was having…

Fantastic service when I was having issues with my GP providing a prescription for Levothyroxine ( I’ve been in for 22yrs) . Sent blood TFT tests got my supply very quickly

August 7, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Sue,

We're so pleased we could assist you with your Levothyroxine prescription, especially after such a long time. It's great to know that sending your blood TFT tests led to a very quick supply.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Came a day early

Came a day early, 😃 all questions asked were needed to be asked. They was packed well and I finish the tablets tomorrow I will use again.

August 7, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Nanette,

We are so pleased to hear that your order arrived early and that our team was able to answer all your questions thoroughly. We appreciate your kind words and look forward to serving you again!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Smooth process and quick delivery

Ordered amoxicillin late Thursday night for an infection due to a wisdom tooth - had absolutely no time to get into a dentist due to work commitments. Ordered was delivered Saturday morning with no issues at all! Will definitely use e-surgery again!

August 5, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Laura,

We're delighted to hear that we could assist you so quickly with your infection, especially with your work commitments. It's great to know that your order was delivered without any issues. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

So much easier than waiting for the…

So much easier than waiting for the triage to get back to you especially when you need medication straight away. You are a godsend

August 9, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Sarah,

We're so pleased to hear that our service made it easier for you to get your medication quickly, especially when you needed it straight away. We appreciate your kind words!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Happy customer been using your service for a year…

I've been using your service for a year and half now. Having lost 5 stone I fully recommend it. It's very easy to order and I feel extremely safe being with you.

August 8, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Sheila,

We are absolutely thrilled to hear about your incredible success and that you feel safe and confident using our service. Losing 5 stone is a fantastic achievement, and we're so glad we could be a part of your journey!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Easy to use and tablets arrived the…

Easy to use and tablets arrived the next day

August 8, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We are so pleased to hear that you found our service easy to use and that your tablets arrived the very next day. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Care and attention to detail.

Original request was turned down for very acceptable reasons,showing care and attention to my situation.
An acceptable alternative prescription was issued when I explained my situation and what I needed to relieve my symptoms.

August 7, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We are truly glad to hear that we were able to provide you with careful attention and an acceptable alternative to meet your needs. Your positive feedback regarding our approach to your situation is greatly appreciated.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Easy Verification and quick delivery

Verification was easily done following completion of a quick medical survey questionnaire and the tablets required were dispatched quickly and arrived the next day via Royal Mail tracked parcel service
the service was swift, reliable and stress-free as i was updated via text at each step of the varification and delivery service.

August 4, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Tim,

We are so pleased to hear that your verification and delivery process was swift, reliable, and stress-free. We're glad our text updates kept you informed every step of the way. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

Supplying old medicines with only less the 4 months left

For a medication that has a shelf life from manufacturing of 2 to 3 years you supplied with less than 4 months before use by ! Not good will not be back and do not recommend you as a good supplier or service

August 6, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for taking the time to leave your feedback and I am truly sorry to hear about your experience. I completely understand your frustration regarding the expiry date and this is absolutely a valid concern.

I want to be transparent and let you know that we are currently receiving shorter expiry dates from our suppliers and this is something we are actively working to resolve as a matter of priority. I sincerely apologise that this affected your order.

I did want to mention that we were unable to find any previous communication from you regarding this issue. Had we been made aware we would have done our utmost to investigate and find a suitable resolution for you. We always encourage customers to reach out to us directly so that we can address any concerns as quickly as possible.

If you would like us to look into this further for you please do not hesitate to contact us at hello@e-surgery.com and we will do everything we can to help.

We are sorry to have fallen short of your expectations on this occasion and we hope you will give us the opportunity to make this right.

Kind regards,
Hannah, Patient Success Team Lead

Rated 5 out of 5 stars

Excellent questions and knew what I…

Excellent questions and knew what I needed, service was great, and the order for the delivery was fast just what I wanted with my flair up of gout xrecomend this service xx

August 6, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Rhydian,

We're so pleased to hear that our service was great and that you found our questions excellent and knew what you needed. We're glad your order for delivery was fast, especially with your gout flare-up. We appreciate your recommendation!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

A very easy experience to order what I needed

A very easy experience to complete the consultation questions, to select my purchase and with very fast delivery - exactly what I hoped for.

August 2, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Lawrence,

We're delighted to hear that completing the consultation questions and selecting your purchase was an easy experience for you, and that the delivery was very fast. It's great to know we met your expectations!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

e-surgery are a credit to their business!

I needed spare inhalers as I was going to Valencia to see the eclipse. I could not get a repeat prescription, nor a spare inhaler in case of loss, or emergency in time from my GP. Absolutely 5 star service. e-surgery are a credit to their business. Website was easy to navigate and very straightforward. Ordered medication arrived within 48 hours. I would highly recommend e-surgery and will definitely be back. Thankyou so much for giving me a back up and saving my holiday!! 🤗

August 5, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're absolutely thrilled to hear that we could help you out in a pinch and save your holiday! It's wonderful to know our service was easy to use and that your medication arrived so quickly. Thank you for your kind words and recommendation; we look forward to assisting you again.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

A safe pair of hands

Have been purchasing from this Company for over 12 months now and find them excellent. Customer Service is extremely good and deal with queries or advice very well. Delivery of product is usually within 24 hours and what I really like is that occasionally I will receive a discount code from them. All in all an excellent Company.

August 4, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jennifer,

Thank you for your fantastic review! We are so pleased to hear that you've had such a positive experience with us over the past year. It's wonderful to know that our customer service and quick delivery have met your expectations. We truly appreciate your kind words and look forward to continuing to provide you with excellent service.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Excellent couldn’t ask for more

Excellent couldn’t ask for more, get what you need when you need it! Fantastic!!

August 1, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Rachele,

We are so pleased to hear you had such a fantastic experience and that you received what you needed when you needed it! Thank you for your wonderful feedback.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Ordered tablets and they were delivered…

Ordered tablets and they were delivered next day.
The service was easy to use and the speed of delivery outstanding.

July 31, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Mark,

We're delighted to hear that you found our service easy to use and that your tablets were delivered so quickly. We truly appreciate your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Easy to use and prompt delivery

Easy to use and prompt delivery. Could ask for better - thank you

July 31, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Bex,

We're so pleased to hear that you found our service easy to use and that your delivery was prompt. Your positive feedback is greatly appreciated, and we thank you for taking the time to share it.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Arrived before the deadline infact it…

Arrived before the deadline infact it Arrived the following day so thank you for speedy delivery would definitely recommend e-surgery for any products you need before seeing a professional

July 31, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Lindsey,

We're so pleased to hear that your order arrived quickly, even before the expected deadline! We appreciate your recommendation for those seeking products before seeing a professional.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

I had been suffering with sinusitis for

I had been suffering with sinusitis for almost 10 day, i used my local pharmacy who said it was just a blocked nose, suggesting decongestant, id used sudafed, nasal sprays for 5days steam etc. Nothing worked, i began feeling exhausted, headaches. My friend told me about the online chemist, I completed the questionnaire and personal questions. Which suggested antibiotics, i ordered them at the reasonable price and they arrived the next day, I'm on day 4 of taking them and I feel so much better almost 100%😀

August 3, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Natalie,

We're truly happy to hear that our service could provide such a positive and effective solution for your prolonged sinusitis. It's wonderful to know that our online consultation and the prescribed treatment have made such a significant difference in your well-being, helping you feel almost 100% better. We appreciate you sharing your experience and highlighting the efficiency of our process, from the questionnaire to the prompt delivery of your medication. Your feedback is valuable to us.

Kind regards,

Bradley
The e-Surgery Team

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