Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more
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Review summary
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Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more
Company replied
The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
Company replied
I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
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Valaciclovir Tablets For Herpes
Bit too quick on the draw for renewals.
Renewals are reminded too early I am often 6 or 7 weeks ahead when this happens.
Plus if you don't reply right away, discounts if any, are withdrawn. These should be for the currency of the renewal.
On the plus side, the meds are very promptly delivered after order is approved.
August 11, 2026
Reply from e-Surgery & EVARO
Hi Peter,
We appreciate you taking the time to share your feedback. We understand your concerns regarding the timing of renewal reminders and the impact on potential discounts. We are always looking for ways to improve our processes and your input is valuable. We are glad to hear that your medication deliveries are prompt.
Kind regards,
Bradley
The e-Surgery Team
Ordered some antibiotics for a very…
Ordered some antibiotics for a very painful abscess. They arrived on the Thursday and I was very sceptical but hopeful that they were genuine antibiotics. Went to bed on the Saturday night still in agony and with only one more day’s worth left but woke up on Sunday morning with absolutely no pain whatsoever. Finished my course and I would just like to say thank you everyone at e-surgery. Andy C.
August 6, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We are truly glad to hear that the antibiotics provided relief for your painful abscess. It's wonderful to know that our service could help you feel better, and we appreciate you sharing your positive experience with us.
Kind regards,
Tara
The e-Surgery Team
Ordered antibiotics for hubby as he had…
Ordered antibiotics for hubby as he had an abscess. Delivery was quick and saved paying a fortune for emergency dental appointment to get same thing. Will definitely use again
August 7, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're so pleased to hear that our quick delivery of antibiotics helped your husband and saved you from an expensive emergency dental appointment. We appreciate you sharing your positive experience and look forward to assisting you again.
Kind regards,
Tara
The e-Surgery Team
Pure garbage
Pure garbage.
I've ordered from here before with no problems. However, I accidentally clicked the wrong option because the wording was confusing, and I was in discomfort at the time.
They messaged me at 7 a.m., and I replied straight away. It then took them until 5 p.m. to reply and finally confirm that they had accepted my order.
It's incredibly frustrating because I paid for Tracked 24, which should have meant my order was delivered today. Instead, it won't arrive until tomorrow because of their awful customer service response times.
I will never, ever shop with this terrible company again. You cannot mess with people's medication when they are dealing with a medical condition and need it as soon as possible.
Please do not shop here. I've now told all of my family and friends, whom I previously recommended this company to, to choose somewhere else, as there are plenty of better alternatives.
August 10, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello Raymond,
Thank you for taking the time to leave a review and I am sorry to hear that you had a frustrating experience. I would like to take the opportunity to address some of the points raised.
Our clinical team do need to review all orders carefully before they are dispatched, and on this occasion there were some queries that needed to be resolved before we were able to process your order safely. We always aim to respond as quickly as possible and we are glad that we were able to get everything resolved for you on the same day.
Regarding the Tracked 24 service, as stated on our website at the point of selecting your shipping option, this service can take 1 to 2 days and on rare occasions up to 3 days. We are pleased to see that according to Royal Mail’s tracking information your order is due to be delivered today.
We are sorry that your experience on this occasion did not meet your expectations. We do take all feedback seriously and we are always looking for ways to improve our service. If you would like to discuss this further please do not hesitate to get in touch with us at hello@e-surgery.com or by calling us on 01603 931600.
We wish you a speedy recovery!
Kind regards,
Bradley
The e-Surgery Team
Really fast and quick !
Really fast and quick delivery for my antibiotics . Ordered and rec within 24 hours . Definitely recommend and will use again !
August 10, 2026
Reply from e-Surgery & EVARO
Hello,
We're happy to hear that you experienced such a fast delivery for your antibiotics. We appreciate your recommendation and look forward to assisting you again!
Kind regards,
Tara
The e-Surgery Team
Fantastic experience.
I have used E-surgery twice now to order my contraceptive pill. I had a phone call with Melissa a pharmacist to discuss if the pill I had been on for a long time was still suitable and talk about my side affects. The company makes it easy to order your prescription and it means you don’t have to go to the GP as it is all done online. I will continue using this service and would reccomend to anybody. They have free delivery and the product is free as it is done through the NHS.
August 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We are so glad to hear that our service has made it easy for you to manage your contraceptive pill prescription. It's wonderful to know that our online process and the consultation with our pharmacist have been helpful. We appreciate you recommending us to others!
Kind regards,
Tara
The e-Surgery Team
Quick consultation to check all was…
Quick consultation to check all was good then tablets arrived within 24 hours amazing service
August 6, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're delighted to hear that your consultation was quick and that your tablets arrived so promptly. Thank you for your positive feedback about our service!
Kind regards,
Tara
The e-Surgery Team
Reply from e-Surgery & EVARO
Hello,
We're delighted to hear that you had such a positive experience with us and that we could assist you with your medication. Thank you for your kind words!
Kind regards,
Tara
The e-Surgery Team
Fantastic service when I was having…
Fantastic service when I was having issues with my GP providing a prescription for Levothyroxine ( I’ve been in for 22yrs) . Sent blood TFT tests got my supply very quickly
August 7, 2026
Reply from e-Surgery & EVARO
Hi Sue,
We're so pleased we could assist you with your Levothyroxine prescription, especially after such a long time. It's great to know that sending your blood TFT tests led to a very quick supply.
Kind regards,
Bradley
The e-Surgery Team
Came a day early
Came a day early, 😃 all questions asked were needed to be asked. They was packed well and I finish the tablets tomorrow I will use again.
August 7, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Nanette,
We are so pleased to hear that your order arrived early and that our team was able to answer all your questions thoroughly. We appreciate your kind words and look forward to serving you again!
Kind regards,
Bradley
The e-Surgery Team
Smooth process and quick delivery
Ordered amoxicillin late Thursday night for an infection due to a wisdom tooth - had absolutely no time to get into a dentist due to work commitments. Ordered was delivered Saturday morning with no issues at all! Will definitely use e-surgery again!
August 5, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Laura,
We're delighted to hear that we could assist you so quickly with your infection, especially with your work commitments. It's great to know that your order was delivered without any issues. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
So much easier than waiting for the…
So much easier than waiting for the triage to get back to you especially when you need medication straight away. You are a godsend
August 9, 2026
Reply from e-Surgery & EVARO
Hi Sarah,
We're so pleased to hear that our service made it easier for you to get your medication quickly, especially when you needed it straight away. We appreciate your kind words!
Kind regards,
Bradley
The e-Surgery Team
Happy customer been using your service for a year…
I've been using your service for a year and half now. Having lost 5 stone I fully recommend it. It's very easy to order and I feel extremely safe being with you.
August 8, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Sheila,
We are absolutely thrilled to hear about your incredible success and that you feel safe and confident using our service. Losing 5 stone is a fantastic achievement, and we're so glad we could be a part of your journey!
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi,
We are so pleased to hear that you found our service easy to use and that your tablets arrived the very next day. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Care and attention to detail.
Original request was turned down for very acceptable reasons,showing care and attention to my situation.
An acceptable alternative prescription was issued when I explained my situation and what I needed to relieve my symptoms.
August 7, 2026
Reply from e-Surgery & EVARO
Hi,
We are truly glad to hear that we were able to provide you with careful attention and an acceptable alternative to meet your needs. Your positive feedback regarding our approach to your situation is greatly appreciated.
Kind regards,
Bradley
The e-Surgery Team
Easy Verification and quick delivery
Verification was easily done following completion of a quick medical survey questionnaire and the tablets required were dispatched quickly and arrived the next day via Royal Mail tracked parcel service
the service was swift, reliable and stress-free as i was updated via text at each step of the varification and delivery service.
August 4, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Tim,
We are so pleased to hear that your verification and delivery process was swift, reliable, and stress-free. We're glad our text updates kept you informed every step of the way. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Supplying old medicines with only less the 4 months left
For a medication that has a shelf life from manufacturing of 2 to 3 years you supplied with less than 4 months before use by ! Not good will not be back and do not recommend you as a good supplier or service
August 6, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your feedback and I am truly sorry to hear about your experience. I completely understand your frustration regarding the expiry date and this is absolutely a valid concern.
I want to be transparent and let you know that we are currently receiving shorter expiry dates from our suppliers and this is something we are actively working to resolve as a matter of priority. I sincerely apologise that this affected your order.
I did want to mention that we were unable to find any previous communication from you regarding this issue. Had we been made aware we would have done our utmost to investigate and find a suitable resolution for you. We always encourage customers to reach out to us directly so that we can address any concerns as quickly as possible.
If you would like us to look into this further for you please do not hesitate to contact us at hello@e-surgery.com and we will do everything we can to help.
We are sorry to have fallen short of your expectations on this occasion and we hope you will give us the opportunity to make this right.
Kind regards,
Hannah, Patient Success Team Lead
Excellent questions and knew what I…
Excellent questions and knew what I needed, service was great, and the order for the delivery was fast just what I wanted with my flair up of gout xrecomend this service xx
August 6, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Rhydian,
We're so pleased to hear that our service was great and that you found our questions excellent and knew what you needed. We're glad your order for delivery was fast, especially with your gout flare-up. We appreciate your recommendation!
Kind regards,
Bradley
The e-Surgery Team
A very easy experience to order what I needed
A very easy experience to complete the consultation questions, to select my purchase and with very fast delivery - exactly what I hoped for.
August 2, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Lawrence,
We're delighted to hear that completing the consultation questions and selecting your purchase was an easy experience for you, and that the delivery was very fast. It's great to know we met your expectations!
Kind regards,
Bradley
The e-Surgery Team
e-surgery are a credit to their business!
I needed spare inhalers as I was going to Valencia to see the eclipse. I could not get a repeat prescription, nor a spare inhaler in case of loss, or emergency in time from my GP. Absolutely 5 star service. e-surgery are a credit to their business. Website was easy to navigate and very straightforward. Ordered medication arrived within 48 hours. I would highly recommend e-surgery and will definitely be back. Thankyou so much for giving me a back up and saving my holiday!! 🤗
August 5, 2026
Reply from e-Surgery & EVARO
Hi,
We're absolutely thrilled to hear that we could help you out in a pinch and save your holiday! It's wonderful to know our service was easy to use and that your medication arrived so quickly. Thank you for your kind words and recommendation; we look forward to assisting you again.
Kind regards,
Bradley
The e-Surgery Team
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