Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more
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Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more
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The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
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Dioctyl (Docusate) 100mg Capsules For Constipation
Reliable
This is the first time I’ve used e-surgery and was pleasantly surprised at how good they are. The service they provide has given me the confidence for them to be my first port of call when ordering online. My order arrived well packaged and a day earlier than they said. Plus they were cheaper than the other online companies I had looked at.
August 2, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Peter,
We are so pleased to hear that your first experience with us was a pleasant surprise! It's wonderful to know that our service has given you confidence, and that your order arrived well-packaged and earlier than expected. We're also happy to hear our prices were competitive.
Kind regards,
Bradley
The e-Surgery Team
Answered the questions that didn’t take…
Answered the questions that didn’t take long sent a picture and was sent out super fast no messing about. Have a helpful team if you have any questions. I’ve used this company for quite some time now. Which speaks for itself 👍🏻
July 31, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're delighted to hear that you found our process quick and efficient, and that our team was helpful with your questions. Your continued loyalty means a lot to us!
Kind regards,
Bradley
The e-Surgery Team
Brilliant service
Excellent service, was easy to complete assessment for the order and delivery was so quick. Would recommend.
August 1, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're so pleased to hear you received excellent service and found the assessment easy to complete. Thank you for your recommendation it means a lot to us and our team.
Kind regards,
Hannah
The e-Surgery Team
Fast delivery over all perfect for what…
Fast delivery over all perfect for what I needed
July 25, 2026
Reply from e-Surgery & EVARO
Hello,
What a lovely review, thank you so much! We are thrilled to hear you had a great experience with us. Our team always love to hear such positive feedback
Many thanks,
Hannah
The e-surgery team
SPARE INHALER…
I was only'SWAYED' to order a 'spare' salbutamol inhaler, due to their CONSTANT circular emails with discount codes they kept sending me!, touting for orders. My medical practice has gone vastly downhill since moving premises, it's far less hassle PAYING for an inhaler online than trying to contact my surgery, where i get them for free. After me typing a long, time consuming email to E-surgery, with all the INFO they requested, they then refused my order-ADDING "your refund can take up to TEN DAYS" ??-DISGUSTING. They TOOK my funds IMMEDIATELY, ( & prior to approval?🤦♀️🙆♀️)but i now have to wait 10 DAYS for them to return my funds?!!-totally unnacceptable. I've NEVER had all THIS performance with any other online chemist, who ALL have access to my GP medical records, & i always complete the necessary online consultations, as expected. I've now unsubscribed from E-surgery. NEVER, EVER, AGAIN.
August 1, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your feedback and I am truly sorry to hear about your experience. I completely understand your frustration and I would like to address your concerns as clearly as possible.
Regarding the refund timeframe I want to clarify that the up to 10 days is a guideline set by the banks themselves and is unfortunately outside of our control. We state up to 10 days as some banks such as Monzo can take a little longer to process returns however the majority of customers receive their refund within 2 to 3 days. We sincerely apologise if this was not made clear enough.
With regards to payment being taken upfront this is standard practice across the majority of online pharmacies. We do state within the consultation that in the event we are unable to fulfil an order a full refund will always be issued.
We are also sorry that your order was unable to be fulfilled on this occasion and I would genuinely like to look into this further for you. If you would like me to investigate please do not hesitate to email us at hello@e-surgery.com with FAO Hannah in the subject line and I will do my very best to help.
Thank you again for your feedback and we are sorry to have lost you as a customer.
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
Hightly Reccommended!!
Great company, been using them for over 2 years, very professional with quality products at low prices, would highly reccommend!! A+++++
July 28, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Colin,
We are so glad to hear that you have been a loyal customer for over two years and that you appreciate our professional service and quality products at low prices. Thank you for your wonderful recommendation!
Kind regards,
Bradley
The e-Surgery Team
Tried out e surgery online and waiting…
Tried out e surgery online and waiting for my prescription which was fast. Even when i had a issue when i rang up customer service they were very good also. This is the future
July 24, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Harpreet,
We're so glad to hear that your prescription was processed quickly and that our customer service team was able to assist you effectively. Thank you for your kind words!
Kind regards,
Bradley
The e-Surgery Team
Thankyou for your service
July 29, 2026
Reply from e-Surgery & EVARO
Hi Terry,
We appreciate your positive feedback. We are so happy you valued our service. Thank you for sharing your experience with us.
Kind regards,
Bradley
The e-Surgery Team
Brillent easy to deal with and…
Brillent easy to deal with and delivery is fast thank you for a good service
July 28, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Graeme,
We are so pleased to hear that you found our service brilliant and easy to deal with, and that your delivery was fast. Thank you for your kind words!
Kind regards,
Bradley
The e-Surgery Team
Quick order process and video consultation
The ordering process was easy. I had to have a video consultation with a doctor before the prescription went through but this was very easy to arrange and useful for me as well
July 29, 2026
Reply from e-Surgery & EVARO
Hi Peter,
We're delighted to hear that you found the ordering process straightforward and the video consultation easy to arrange and beneficial. We always aim to make the experience as convenient and helpful as possible.
Kind regards,
Bradley
The e-Surgery Team
Perfect for needing things without…
Perfect for needing things without waiting for own gp appointments, easy to use and products arrived perfectly
July 29, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Craig,
We're so pleased to hear you found our service perfect for your needs and that your products arrived perfectly! Thank you for your positive feedback.
Kind regards,
Bradley
The e-Surgery Team
From start to finish was a great…
From start to finish was a great service easy to order and fill out the form yes there was extra email with more questions but to me that was fine and showed the were being extra careful on what they were giving you and making sure it was correct for you and delivery was quick I would use this service again
July 24, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Val,
Thank you so much for your wonderful and detailed review! We’re thrilled to hear that you had such a great experience with us from start to finish. We’re also really pleased to hear that you understood and appreciated the additional questions we asked - you are absolutely right that this is something we do to ensure the safety and wellbeing of all our patients and to make sure that the medication prescribed is the most appropriate for them. It’s always lovely to hear when this is recognised and appreciated!
We’re also glad to hear that your delivery was quick and we look forward to welcoming you back whenever you need us!
Kind regards,
Bradley
The e-Surgery Team
Help Toothache!!
Really appreciate that I could get antibiotics for my toothache quickly with no fuss. A lot cheaper option ad well. An appointment with my dentist costs £70 without adding on the cost of treatment!
July 16, 2026
Reply from e-Surgery & EVARO
Hi,
We're so glad to hear that we could provide a quick and affordable solution for your toothache. It's wonderful to know our service was a convenient and cost-effective option for you.
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Carol,
We're happy to hear that your delivery arrived so quickly! We appreciate your positive feedback.
Kind regards,
Bradley
The e-Surgery Team
Can't fault the easy online ordering,&…
Can't fault the easy online ordering,& with discreet next day delivery,No reason for the love-life to go on hold.
July 27, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're so pleased to hear you found the online ordering easy and appreciated the discreet next-day delivery. It's great to know our service helps keep things running smoothly!
Kind regards,
Bradley
The e-Surgery Team
Very efficient and appears thorough.
I provided the company with an honest account of my symptoms and a previous recent treatment for the same thing. This was used to make a reasoned decision regarding the medication that was prescribed. This was all done very promptly and the medication was received first thing the day after meaning I could treat the symptoms quickly.
July 26, 2026
Reply from e-Surgery & EVARO
Hi Liz,
We are delighted to hear that our prompt service and careful consideration of your medical history led to a swift and effective treatment. Thank you for your positive feedback.
Kind regards,
Bradley
The e-Surgery Team
Easy to apply
Easy to apply, have convenient way for checking BP, and short call with a GP to just confirm a few things. Few days later it was delivered to my door.
July 14, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Charlotte,
We're so glad to hear you found the application process easy and appreciated the convenient BP check and GP consultation. We're happy the delivery was prompt!
Kind regards,
Bradley
The e-Surgery Team
Quick and simple to order
Quick and simple to order. Medication arrived the next day with out paying for next day delivery. Really pleased and have used a few times.
July 24, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Paula,
We're happy to hear that ordering was quick and simple, and that your medication arrived the next day without needing to pay for next-day delivery. We appreciate you being a returning customer!
Kind regards,
Bradley
The e-Surgery Team
Acute sinusitis treatment
Acute sinusitis, tried unsuccessfully for four days to get a GP appointment and despite government propaganda to the contrary the 8am phone call lottery still exists, an hour of holding to then be told, “no appointments left today, ring back tomorrow at 8am”….. anyway I had no idea E-Surgery was a thing until in my desperation an internet search showed they could help with my infection! A quick (but thorough) consult and a prescription for antibiotics at my door the very next day! Absolute lifesavers!
July 23, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi James,
We are truly grateful for your wonderful feedback and are so glad we could assist you during a challenging time. It's incredibly rewarding to know that our service provided a timely and effective solution for your acute sinusitis, especially after the difficulties you experienced trying to secure a GP appointment. We understand how frustrating and concerning it can be when you're unwell and struggling to access care. Our team works hard to ensure that our online consultations are thorough and that prescriptions are delivered promptly, making healthcare more accessible and convenient. Your experience highlights exactly why we are so committed to offering an efficient alternative, and we are delighted to hear that we were able to be "absolute lifesavers" for you. Thank you for sharing your positive journey with us; it genuinely motivates our entire team.
Kind regards,
Bradley
The e-Surgery Team
I was ignored by my NHS dentist as had…
I was ignored by my NHS dentist as had a sudden onset infection which travelled up the trimegial nerve. My bp, oxygen level and temperature all dropped as am suffering from Covid vaccine reaction and long covid. I couldn’t move for 2 days. I was not well enough to attend A&E or GP. Explaining this to an e-pharmacist ensured I had the dental antibiotics I know I needed for a broken tooth with exposed nerve. I chose my own preferred antibiotic and recieved them in a few days. Thanks for this service.
July 17, 2026
Reply from e-Surgery & EVARO
Hello,
We're truly glad to hear that our service was able to provide you with the necessary dental antibiotics during such a challenging time.
Your feedback is invaluable, and we are pleased we could help facilitate your recovery.
Many thanks,
Hannah
The e-Surgery Team
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