Absolutely cannot fault the service. I missed my telephone appointment and called back at 5pm on a Friday. The pharmacist called back and my prescription was delivered first thing on Saturday morning.... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more
Company replied
The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Minoxidil And Finasteride Tablets For Hair Loss
Reliable and trustworthy
Reliable and trustworthy, first class service.
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi David,
We appreciate your positive feedback! We are so glad you found our service to be reliable, trustworthy, and first class. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
Brilliant service
Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance before and after ordering. Will use again withour ny hesitation.
September 5, 2026
Reply from e-Surgery & EVARO
Hi Pearl,
We're delighted to hear about your brilliant experience and that the short course of dental antibiotics worked so well for you. It's wonderful that you found the ordering process easy, delivery quick, and guidance excellent. We appreciate your trust and look forward to assisting you again.
Kind regards,
Bradley
The e-Surgery Team
The product I ordered arrived within 24…
The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation.
Although I paid more than a prescription charge, I didn't have all the expense of a private dental appointment, 40 mile round trip and a prescription. I could start the treatment 3 days earlier.
Great service. Highly recommend.
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Wendy,
We are delighted to hear that our service provided such a convenient and efficient solution for your needs. It's wonderful that you could start your treatment earlier and avoid the extra travel and expense.
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Sarah,
We appreciate your positive feedback! We are so glad to hear that you experienced a fast turnaround and that we were always available to answer your questions. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
Absolutely fabulous service
Absolutely fabulous service! I was able to fill in the questionnaire and book a phone call to order my prescription. I was called exactly on time and my medication arrived the day after. Really fab service and system!
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Ana,
We're so pleased to hear you found our service absolutely fabulous! It's wonderful that you were able to easily complete the questionnaire and book your phone call, and that your medication arrived promptly. We're glad you appreciate our system!
Kind regards,
Bradley
The e-Surgery Team
I completed the assessment and received…
I completed the assessment and received the prescription on time. Great work.
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Richard,
We're delighted to hear that your assessment went smoothly and that you received your prescription promptly. Thank you for sharing your positive experience with us.
Kind regards,
Bradley
The e-Surgery Team
Easy to give symptoms and to get advice…
Easy to give symptoms and to get advice and specific meds .
Meds arrived promptly which meant my abscess could be treated without delay.
A very good service.
September 5, 2026
Reply from e-Surgery & EVARO
Hi Jonny,
We're so pleased to hear that you found it easy to provide your symptoms and receive advice and specific medication. It's wonderful that your medication arrived promptly, allowing your abscess to be treated without delay. We're glad you had a very good experience with our service.
Kind regards,
Bradley
The e-Surgery Team
Gp didnt pick up repeat
Put my repeat in doctors in plenty of time- still not been picked up. Google led me to this company and i had my medication (inhaler) following day. Reassured many thanks. Would deffo return if needed in the future
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Hayley,
We're so glad we could help when your usual prescription wasn't available. It's wonderful to hear that you received your inhaler so quickly and that we could provide reassurance. We appreciate you sharing your positive experience and look forward to assisting you again if needed.
Kind regards,
Bradley
The e-Surgery Team
Gum Infection
Excellent service, I ordered antibiotics for a gum infection on Wednesday night and they arrived Friday morning. Clear instructions on how to take by email and the package. Very impressed and will definitely use e-Surgery again.
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Caron,
We're so pleased to hear about your excellent experience and that your antibiotics arrived so quickly. It's wonderful that the instructions were clear, and we appreciate your kind words.
Kind regards,
Bradley
The e-Surgery Team
Fantastic service
Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going through and had no issues at all. I would definitely use this e -surgery again if I needed to.
September 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Jane,
We're so pleased to hear you received your antibiotics quickly and that our email updates kept you informed every step of the way. It's wonderful to know you had no issues and would use our service again.
Kind regards,
Bradley
The e-Surgery Team
Fabulous
A really quick and easy transaction and experience from finding them online to ordering then receiving my requested medication order the next day. Fabulous.
September 9, 2026
Reply from e-Surgery & EVARO
Hi Jacqueline,
We're delighted to hear that you had such a quick and easy experience, from finding us online to receiving your medication order the very next day. We appreciate your kind words!
Kind regards,
Bradley
The e-Surgery Team
Easy registration and treatment process…
Easy registration and treatment process along with quick delivery. Happy days.
September 11, 2026
Reply from e-Surgery & EVARO
Hi Nicolas,
We're so pleased to hear that your registration and treatment process was easy, and that delivery was quick. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Carol,
We are so pleased to hear that you found our registration process easy and that your delivery was quick. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Billy,
We appreciate your positive feedback! We are so glad you experienced excellent service and a great product. We look forward to assisting you again.
Kind regards,
Bradley
The e-Surgery Team
Charge you more for RM 24h then ignore when it arrives late.
Different rates depending on how soon you need goods.
Paid for royal mail 24.
Came late. Not within 24 hours of royal mail receiving it.
They are responsible for the mail contractor.
Refused to refund postage rate.
Don't use this company !
September 9, 2026
Reply from e-Surgery & EVARO
Hello Mark,
Thank you for your feedback and I’m sorry to hear you were unhappy with your delivery experience. I understand how frustrating it can be when a delivery doesn’t arrive as quickly as expected.
I do want to clarify that our Royal Mail 24 tracked service can take up to 3 days, which was unfortunately the case on this occasion. This information is outlined at the point of purchase. We appreciate that this can be disappointing and we are sorry for any inconvenience this may have caused.
If you would like to discuss this further, please don’t hesitate to get in touch at hello@e-surgery.com or call us on 01603 931600 and we will be happy to help.
Kind regards,
Bradley
The e-Surgery Team
Very efficient and easy to follow
September 11, 2026
Reply from e-Surgery & EVARO
Hi Paul,
We are so pleased to hear that you found our service efficient and easy to follow. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Easy website to navigate
Easy website to navigate, excellent prices and range of medications available, speedy delivery
September 10, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Katrina,
We're so pleased to hear you found our website easy to navigate and appreciated our excellent prices and range of medications. It's wonderful that your delivery was speedy!
Kind regards,
Bradley
The e-Surgery Team
Ordered with easy online questionnaire…
Ordered with easy online questionnaire consultation, medication approved, dispatch and received all within 48hrs
September 8, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Chris,
We're delighted to hear that your online consultation was easy, your medication was approved quickly, and that you received everything within 48 hours. We appreciate your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Very clear and professional advice when…
Very clear and professional advice when I couldn’t get a doctors appointment for over a week
September 4, 2026
Reply from e-Surgery & EVARO
Hi Alan,
We're so glad we could provide clear, professional advice, especially when you faced difficulties getting a doctor's appointment. We appreciate your kind words.
Kind regards,
Bradley
The e-Surgery Team
Excellent …
The service was very easy to use from start to finish and the communication has been excellent. Fast delivery.
September 3, 2026
Reply from e-Surgery & EVARO
Hi Kevin,
We're so pleased to hear you found our service very easy to use from start to finish and that our communication was excellent. It's wonderful that you also experienced fast delivery.
Kind regards,
Bradley
The e-Surgery Team
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