The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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Review summary
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Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more
Company replied
Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more
Company replied
Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
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Dalacin (Clindamycin) 2% Vaginal Cream
Item stolen and not refunded
I paid just over £140. I took a while to have the pen dispatched and when I arrived back from work the parcel was missing from my garden. It has been nearly 2 weeks since I have had an injection and now have to wait until I can afford another. I am now out of pocket.
September 2, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your review and we are truly sorry to hear about your experience. We completely understand your frustration and sincerely apologise for the inconvenience this has caused.
We can confirm that since this was reported to us, we have been actively investigating this matter with Royal Mail and have now proposed the next steps to you via email.
We are committed to ensuring this is resolved as quickly as possible and please do not hesitate to get back in touch with us should you have any further questions.
Kind regards,
Tara
Customer Service Team Lead
Ordered 2 different kinds of med
Ordered 2 different kinds of med. Required them next day so paid extra for delivery. 8 hours later it says my purchase is on hold. Only one med delivered 2 days later. Usually good but on this occasion not so
September 5, 2026
Reply from e-Surgery & EVARO
Hi Robert,
Thank you for your feedback and I’m sorry to hear your experience on this occasion was not up to our usual standard. I apologise for the delay and inconvenience caused by your order being placed on hold and for only receiving one of your medications.
If you would like us to look into this further, please don’t hesitate to get in touch at hello@e-surgery.com or call us on 01603 931600 and we will be happy to help resolve this for you.
Kind regards,
Bradley
The e-Surgery Team
Couldn't get a dentist appointment for…
Couldn't get a dentist appointment for over a week and couldn't afford an emergency appointment as would have to pay extra for a private surgery,doctors wouldn't help as it was dental pain so contacted e surgery, filled in short questionaire and antibiotics arrived 2 days later, excellent service amd would absolutly recommend
September 3, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Kelly,
We are truly happy to hear that we could provide such excellent and timely assistance during a difficult situation with dental pain. We understand how challenging it can be to access prompt care, and we are glad our service was able to offer a convenient solution. Thank you for your wonderful recommendation.
Kind regards,
Bradley
The e-Surgery Team
Needed antibiotics fast…
I was on holiday in the Lake District just 2 days after a tooth extraction.
Unfortunately I developed an infection which led to an abscess.
I couldn’t get back to my Dentist ( they didn’t have an appointment for 2 weeks anyway) and so I ordered some antibiotics to help with the abscess.
They were delivered in 24hrs. I was so grateful.
Very satisfied with e-surgery’s service.
September 4, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're happy to hear that our service was able to assist you during a challenging time, especially while you were on holiday. We understand how difficult it can be to experience a dental issue away from home, and we're glad we could provide prompt assistance with your antibiotic delivery. Thank you for sharing your positive experience with us.
Kind regards,
Bradley
The e-Surgery Team
Sort things fast
E-pharmacy sorted me some birth control and even managed to get it delivered to my door within 2 days! Excellent service. Phone call to discuss health was prompt. Will definitely continue using these I am very pleased.
September 4, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Maisie,
We're so pleased to hear you received your birth control quickly and found our service excellent. It's great that your health discussion was prompt, and we appreciate your continued trust in us.
Kind regards,
Bradley
The e-Surgery Team
Thank goodness for your service
Thank goodness for your service! At last I can get antibiotics when I need them without all the hassle
I am on day 2 and feelings so much better
Thank you
September 5, 2026
Reply from e-Surgery & EVARO
Hi Orit,
We're so pleased to hear that our service made it easy for you to get the antibiotics you needed without hassle. It's wonderful that you're feeling so much better on day two!
Kind regards,
Bradley
The e-Surgery Team
An amazing service..
An amazing service... easy to order and consultation process speedy... going on holiday in 2 days and the wife gets a tooth infection...anti biotics delivered next day and working already...thanks a lot
September 2, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Paul,
We're so pleased to hear that our service was amazing and that the ordering and consultation process was speedy. It's wonderful that the antibiotics were delivered the next day, helping your wife before her holiday.
Kind regards,
Bradley
The e-Surgery Team
I love the ease of using this pharmacy…
I love the ease of using this pharmacy website. Simple to order, clinical questions asked were thorough, quick confirmation received of prescription being approved. Medicine arrived within 2 days. Excellent service.
August 29, 2026
Reply from e-Surgery & EVARO
Hi Kay,
We're delighted to hear you found our pharmacy website easy to use and the ordering process simple. It's great that our clinical questions were thorough and that you received quick confirmation. We're especially pleased your medicine arrived so promptly!
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi,
We appreciate your positive feedback! We are so glad you valued our fast delivery and great items. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
Ventolin 2 parts.
Thankyou for really fast delivery and great online service. And I know that I can get in touch if needed or have a problem.
August 25, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're so pleased to hear you experienced fast delivery and great online service. It's wonderful to know you feel confident in reaching out to us if you ever need assistance.
Kind regards,
Bradley
The e-Surgery Team
An easy and efficient way to get…
An easy and efficient way to get medication when you have to wait 2 weeks for a gp appointment
August 21, 2026
Reply from e-Surgery & EVARO
Hi Linda,
We're delighted to hear that you found our service to be an easy and efficient way to access medication, especially when facing long waits for GP appointments. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Easy to order
Easy to order
Confirmed by the review doctor
And sent with next day delivery (at extra royal mail cost) or 2-3 days
August 16, 2026
Reply from e-Surgery & EVARO
Hi William,
We're so glad to hear that your ordering process was easy and that your delivery arrived promptly. We appreciate your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
E-Surgery & EVARO are a lifesaver and I…
E-Surgery & EVARO are a lifesaver and I recommend them 💯 to anyone that needs medical help with medication over the internet.
I needed the refill of my prescription to take with me on a trip back to home and I got it after 2 days.
Thanks for the service.
August 16, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're so pleased to hear that we could be a lifesaver for you and that you received your prescription refill quickly, just in time for your trip. Thank you for your kind words and recommendation!
Kind regards,
Bradley
The e-Surgery Team
Absolutely fantastic Under the NHS I…
Absolutely fantastic Under the NHS I would have had to wait 2 months to be seen at this way I was able to get the medication I needed the very next day
August 16, 2026
Reply from e-Surgery & EVARO
Hello,
We are so pleased to hear we could provide such prompt and effective service, ensuring you received your medication quickly. Thank you for sharing your positive experience with us.
Kind regards,
Tara
The e-Surgery Team
I ordered 2 x libre 2 plus sensors on a…
I ordered 2 x libre 2 plus sensors on a Thursday and they were delivered without issue the very next day, in perfect condition and with a date of expiry 12 months from now. First time using the company and will definitely use again, many thanks!
August 6, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Claire,
We are so pleased to hear about your positive experience with your recent order of Libre 2 Plus sensors! It's wonderful to know they arrived quickly and in perfect condition, with an excellent expiry date. We truly appreciate you choosing us and look forward to serving you again.
Kind regards,
Bradley
The e-Surgery Team
Supplying old medicines with only less the 4 months left
For a medication that has a shelf life from manufacturing of 2 to 3 years you supplied with less than 4 months before use by ! Not good will not be back and do not recommend you as a good supplier or service
August 6, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your feedback and I am truly sorry to hear about your experience. I completely understand your frustration regarding the expiry date and this is absolutely a valid concern.
I want to be transparent and let you know that we are currently receiving shorter expiry dates from our suppliers and this is something we are actively working to resolve as a matter of priority. I sincerely apologise that this affected your order.
I did want to mention that we were unable to find any previous communication from you regarding this issue. Had we been made aware we would have done our utmost to investigate and find a suitable resolution for you. We always encourage customers to reach out to us directly so that we can address any concerns as quickly as possible.
If you would like us to look into this further for you please do not hesitate to contact us at hello@e-surgery.com and we will do everything we can to help.
We are sorry to have fallen short of your expectations on this occasion and we hope you will give us the opportunity to make this right.
Kind regards,
Hannah, Patient Success Team Lead
Fantastic I was in so much pain next…
Fantastic I was in so much pain next day delivery and pain free 2 days later way quicker than a doctors appointment and dentist appointment superb service
July 30, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Gary,
We're thrilled to hear that our service provided such quick relief and helped you become pain-free so rapidly. It's wonderful to know we could assist you more efficiently than traditional appointments. Thank you for your superb feedback!
Kind regards,
Bradley
The e-Surgery Team
I'd ended my regular order at short…
I'd ended my regular order at short notice. At short notice I re-set it up again and they delivered within 2 days picking up from my history. Amazing and happy I'm back on track. Thank you.
Delivery was super fast after my short notice order. Great service.
August 2, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Catherine,
We are so happy to hear that we could get your order back on track so quickly! It's wonderful to know that our team was able to deliver super fast, especially after your short-notice request. We truly appreciate you sharing your positive experience with us.
Kind regards,
Bradley
The e-Surgery Team
Easy order process and cream arrived in…
Easy order process and cream arrived in good time
July 23, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Karl,
We appreciate your positive feedback! We are so happy that the ordering process was easy and your cream arrived in good time. Thank you!
Kind regards,
Bradley
The e-Surgery Team
Hightly Reccommended!!
Great company, been using them for over 2 years, very professional with quality products at low prices, would highly reccommend!! A+++++
July 28, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Colin,
We are so glad to hear that you have been a loyal customer for over two years and that you appreciate our professional service and quality products at low prices. Thank you for your wonderful recommendation!
Kind regards,
Bradley
The e-Surgery Team
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