e-Surgery & EVARO Reviews 

11,813
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 4,640 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the remarkably fast delivery times and the straightforward online consultation process, making it very simple to obtain necessary medication when booking a standard doctor or dentist appointment proves difficult. People also appreciate the clear instructions provided with the treatment and find the overall user experience exceptionally convenient and reliable. However, some people mentioned occasional issues with delivery delays caused by mail contractors or problems tracking their package. A few reviewers also noted frustrations when orders experienced unexpected holds, rejections, or required extra steps for approval.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting quick delivery and an easy... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that medications frequently arrive promptly... See more

Order

People report positive experiences with order, highlighting a very smooth, straightforward, and simple online... See more

User experience

Users describe positive interactions with user experience, highlighting the website as easy to navigate and... See more

Product

Consumers find product to be positive, highlighting how easy it is to share symptoms and receive effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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1-star

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4.7

All reviews

(11,813)

4,710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Flexitol Rescue Heel Balm

Rated 5 out of 5 stars

Quick and easy service and delivery

Thank you so much for coming to the rescue when my gum became sore and inflamed. I ordered on the Saturday afternoon and by Monday my amoxicillin had arrived. I’m already feeling improvements after a few days.

August 13, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're so pleased to hear that we could help with your sore gum. It's wonderful that your medication arrived so quickly and that you're already feeling improvements.

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Was having a copd flare up and was…

Was having a copd flare up and was unable to get to doctors so ordered a rescue pack from here. After a few medical questions and proof of my condition being sent they approved it and sent it out next day. Feeling so much better now and hospital stay averted. Thank you!

August 4, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Karen,

We're so glad to hear that our service was able to assist you during your COPD flare-up and help you avoid a hospital stay. It's wonderful to know that our quick approval and next-day delivery made such a positive difference in how you're feeling.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Wonderful service

Wonderful service. My prescription/medication was delivered within 24 hours. Ordered on a Saturday delivered on Sunday exceptional quality service. I was in agony with a tooth abscess it was a weekend and e-surgery came to the rescue. Thankyou so much. Highly recommended

April 28, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Joanne,

We're delighted to hear that our service helped you during a painful weekend with your tooth abscess. We're glad your prescription was delivered so quickly and that you found our service exceptional. Thank you for your recommendation!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Came to my infected tooth rescue!!!

I came down with an infected tooth which was horrendous. It was a Friday evening to the start of a bank holiday weekend.

By Saturday lunch time I knew I needed to get some antibiotics asap so I googled for a chemist and E-Surgery came up.

I filled in the details of my problem.
I was then given the choice of 2 kinds of antibiotics, I opted for the longest course.

Paid the fee and less than 18hrs later at 10:45 on a bank holiday Sunday! my antibiotics arrived!!!.

I have no doubt in my mind that if I hadn't found E-Surgery online services, I would of been in major trouble.

Dentist stated that by taking those antibiotics I had stopped the infection from getting worse.

So easy to order.

Straight forward questions and then you get a choice of which antibiotics suits you.

Best £30 I have spent for a long time!!

I have recommended E-Surgery to all my friends.

June 4, 2025
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're so glad to hear that our service provided you with quick access to treatment during the bank holiday weekend. It's great to know the antibiotics helped manage your infection and that you found the process easy to use. Thank you for recommending us!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Excellent service over Xmas time

Excellent service over Xmas time
My elderly dad 87 with COPD came to stay with me. We had coughs and colds he developed to chest infection and needed a rescue pack for his COPD. His GP 150 miles away would not prescribe this without seeing him. I did not want to take him to a walk-in so this service was absolutely brilliant. Thank you.

December 23, 2025
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for taking the time to leave us a review. We appreciate your support and are pleased to hear you found our service brilliant.

Tara at e-Surgery

Rated 5 out of 5 stars

Excellent and fast service

Excellent and fast service, very understanding and the simple fact that I cannot get a GP appointment or a rescue remedy pack anymore pretty much saved my bacon as I ended up with pneumonia 4 years ago in a similar predicament, Thank you

December 10, 2025
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that our service met your needs so effectively. Thank you for your positive feedback!

Tara at e-Surgery

Rated 5 out of 5 stars

e-surgery came to my rescue

e-surgery came to my rescue with the medication I needed when I couldn't get to my GP surgery.
Would be happy to use their service again.

October 27, 2025
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that we could assist you with your medication needs when you couldn't reach your GP. Thank you for your positive feedback; we appreciate you considering our service again.

Kieran at e-Surgery

Rated 5 out of 5 stars

E-surgery is there for you

When it is impossible to get through to the health centres and even if someone picks up the phone there’s no appointments, you feel helpless.
That’s when e-surgery comes to the rescue. They helped me, sent me antibiotics and after 3 days I felt much better. Thank you e-surgery.

March 23, 2025
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We understand the frustration of trying to access healthcare services. It's reassuring to hear that e-surgery was able to provide you with the support you needed. We're glad that you felt better after receiving the antibiotics.

Kym at e-surgery

Rated 5 out of 5 stars

Wonderful easy to use company

Wonderful easy to use company. Ordered a copd rescue pack as my NHS gp has stopped prescribing them, dont feel comfatable without one in the house anymore.
Arrived today as promised tracked via royal mail. No complaints from me at all. So thank you, think I'll probably use you quite a lot when I have any infections or need anything. Much easier than trying to see a nhs gp or NHS econsult. Really grateful this service is available

October 25, 2024
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for providing such a glowing review.

We are happy to have provided an excellent service for you and hope you do choose us again if you need further treatment in future.

Tara at e-Surgery

Rated 5 out of 5 stars

From going on to the website to do the…

From going on to the website to do the consultation and ordering my prescription the process was easy, and straightforward. A very legit company, was a bit skeptical at first but nevertheless my medication arrived in time and you even get a receipt. 100% happy with this service. Will be using this service if I need it again in the future. Thank you so much e-surgery for coming to my rescue.

June 22, 2024
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for taking the time to leave feedback for us. We are glad to hear you find our service quick and easy.

Kymberlie at e-Surgery

Rated 5 out of 5 stars

Ordered a rescue pack for a C.O.P.D…

Ordered a rescue pack for a C.O.P.D rescue pack due to exacerbation and was ordered and delivered really,really quickly and cannot reccomend E surgery high enough as really helped me out this time , Thank you

February 26, 2024
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're pleased to hear we could help! Many thanks for the kind review of our service.

Tia at e-Surgery

Rated 5 out of 5 stars

Esurgery fast and efficient

Very easy to negotiate your website, very comforting to know I have a rescue pack to hand if I’m ill again , very prompt delivery

February 20, 2023
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're pleased to hear we could help! Many thanks for the kind review of our service.

Bradley at e-Surgery

Rated 5 out of 5 stars

I ordered a rescue pack and filled in…

I ordered a rescue pack and filled in medical form and received it a few days later, great service thank you

July 11, 2022
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for taking the time to leave a review, I am delighted to hear you were satisfied with our fast delivery service.

Bradley at e-Surgery

Rated 5 out of 5 stars

I had flare-up with my COPD.

I had a flare-up with my COPD and used my emergency rescue pack, and I like to keep a couple of rescue pack at home for future use in case I have another flare-up . And e-surgery gives me excellent customer care and advice. And my order arrives next day. 5 star service.

June 21, 2021
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Ian,
Thank you for describing our service as 5 stars! We appreciate your feedback and are pleased to hear that we could help.
Lucy at e-Surgery

Show reviews in all languages. (11,813 reviews)

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