The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
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Review summary
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Reviews shaping this summary
Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more
Company replied
Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more
Company replied
Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
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Iron Deficiency Rapid Home Test Kit
Excellent rapid service and delivery
Excellent rapid service and delivery time for order cannot fault in any way.
September 14, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi David,
We are so pleased to hear you experienced excellent rapid service and quick delivery for your order! Thank you for your positive feedback.
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi,
We appreciate your positive feedback! We are so glad you experienced rapid confirmation and delivery. Thank you for your kind words and recommendation.
Kind regards,
Bradley
The e-Surgery Team
Good website and simple to complete and…
Good website and simple to complete and order. Rapid delivery.
August 31, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Tony,
We're so pleased to hear you found our website good and easy to complete your order. We're also glad to know you experienced rapid delivery. Thank you for your positive feedback!
Kind regards,
Bradley
The e-Surgery Team
Working away from home and indeed of…
Working away from home and indeed of dental medication - e-surgery literally took away the pain, great service, met and surpassed my expectations
August 28, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We are so glad we could provide great service and help you with your dental medication needs, especially while you were away from home. It's wonderful to hear we surpassed your expectations!
Kind regards,
Bradley
The e-Surgery Team
Have become jobsworths, no help.
They have suddenly turned into a bunch of jobsworths. Worried about being sued presumably.
Ordered back-up supplies of blood pressure medication on and off for several years (as my surgery are sometimes too slow and only issue a month at a time).
Suddenly my confirming that I have had a blood test is not enough, they want to see a copy!
Ridiculous. Inconvenient. Means I am more likely to run out. Thanks a bunch.
August 25, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
I’m sorry to hear about your recent experience. Our priority is ensuring the safety and suitability of treatments for all our patients. Occasionally, this means we need additional information, such as proof of prescription or recent tests, to comply with safety regulations and provide the best care.
I understand this can be inconvenient, and I apologise for any disruption this may cause. We value your feedback and are here to assist you in any way we can. Please feel free to reach out if you have further concerns or need assistance with your medication.
Kind regards,
Bradley
The e-Surgery Team
Simple consultation and dispatch
Very straight forward consultation with a rapid dispatch of the medicines. Recommended.
August 25, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Graham,
We are so pleased to hear that you found the consultation straightforward and that your medication was dispatched rapidly. Thank you for your recommendation!
Kind regards,
Bradley
The e-Surgery Team
Listened to my symptoms and prescribed…
Listened to my symptoms and prescribed the correct treatment. Fast delivery as emergency before I left to go away . Penicillin helped quell gum infection, will contact my dentist when I get home in a fortnight. Very grateful for e - surgery
August 21, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Maria,
We're so pleased we could assist you with your gum infection, especially with your upcoming travel plans. It's wonderful to hear the penicillin provided relief, and we appreciate you choosing our service.
Kind regards,
Bradley
The e-Surgery Team
E-Surgery & EVARO are a lifesaver and I…
E-Surgery & EVARO are a lifesaver and I recommend them 💯 to anyone that needs medical help with medication over the internet.
I needed the refill of my prescription to take with me on a trip back to home and I got it after 2 days.
Thanks for the service.
August 16, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're so pleased to hear that we could be a lifesaver for you and that you received your prescription refill quickly, just in time for your trip. Thank you for your kind words and recommendation!
Kind regards,
Bradley
The e-Surgery Team
Good service and rapid delivery
August 13, 2026
Reply from e-Surgery & EVARO
Hi Ian,
We appreciate your positive feedback! We are so glad you valued our good service and rapid delivery. Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
Waking to an abscess whilst away from home
4 days into a fortnights holiday I woke up to an abscess. After a quick google search I found e-surgery. I did an online consultation and ordered my antibiotics. I had them delivered to a local post office just up the road from where we are staying. They arrived the next day. What an absolute godsend e-surgery are.
August 12, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We are so glad to hear that we could be of assistance during your holiday and that our service provided such timely relief. It's wonderful to know that our online consultation and delivery process met your needs effectively, especially when you were away from home. We appreciate you sharing your positive experience with us.
Kind regards,
Tara
The e-Surgery Team
Professional responsible prescribing…
Professional responsible prescribing and super rapid delivery.
August 13, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We appreciate your positive feedback! We are so glad you valued our professional and responsible prescribing, and our rapid delivery.
Kind regards,
Tara
The e-Surgery Team
Excellent service and rapid delivery
Excellent service and rapid delivery.
Would recommend and definitely use again.
August 2, 2026
Reply from e-Surgery & EVARO
Hi Ian,
We're so pleased you experienced excellent service and rapid delivery! We truly appreciate your recommendation and look forward to assisting you again.
Kind regards,
Bradley
The e-Surgery Team
A refreshing contrast to the…
A refreshing contrast to the bureaucracy of the NHS. Rapid service.
July 25, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave us a positive review.
We are glad you found our service to be quick.
Many thanks
Hannah
The e-surgery team
Thorough checkup with Pharmacist
Thorough investigation into my age & medical history. Once I had passed the test delivery made within 2 days. Excellent service.
July 24, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
We're so happy to hear that our thorough process and quick delivery met your expectations! Thank you for sharing your positive experience with us.
Many thanks,
Hannah
The e-Surgery Team
Do not waste your money buy this kit…
Do not waste your money buying this kit the test is not accurate.
July 16, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your review and I am sorry to hear that you are unhappy with your experience.
We would love the opportunity to look into this further for you. Could you please email us at hello@e-surgery.com with FAO Hannah in the subject line so that I can investigate this directly.
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
It took awhile to get approval for the…
It took awhile to get approval for the medication and then they want me to get blood test from the GP and upload my results. I was hoping for an easier service than going to my GP. At the GP it takes 2 weeks to get an appointment then a long wait a blood test. Months go by before you get anywhere. I was hoping the e-surgery would expedite matters but alas not.
July 3, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your review and I am sorry to hear that your experience did not meet your expectations.
We completely understand how frustrating it can be when you are already dealing with long GP waiting times and were hoping for a quicker solution. We do strive to make our service as simple and straightforward as possible and I am sorry if it was not made clear before ordering that certain medications do require additional information such as blood test results before we are able to safely issue a prescription.
We do want to assure you that this is not something we ask for lightly. These requirements are in place to ensure your safety and wellbeing and are in line with clinical guidelines that we are obligated to follow as a pharmacy. We are not able to replace the role of your GP entirely and certain medications do require annual reviews and blood work to ensure they remain safe and appropriate for you.
The good news is that once we have received this information, in the majority of cases we will only request it again every 6 to 12 months, so the process should be much smoother going forward.
We hope that you will give us another chance and please do not hesitate to get in touch if there is anything we can do to help make the process easier for you, our email is hello@e-surgery.com
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
Could be better
Fairly quick process from start to finish. Online consultation was fairly straightforward and spoke to customer service and they were polite and informative.
Only problem, they don't provide a proper copy of the prescription.
I have been to numerous other providers, everywhere else an official copy in a pdf or image is provided, which supports getting follow up medication from other pharmacies. However, this pharmacy doesn't provide one. When I requested it they kept sending me some automated email that needs to go to GP instead. No other pharmacy is going to accept an email instead of a copy of prescription- not sure why they can't provide one.
Also, delivery was poor - no knock or notification, package was left outside in the heat even though I was at home waiting.
July 20, 2026
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your review and we are glad to hear that you found the consultation process straightforward and that our customer service team were helpful.
Regarding the prescription query we do understand your concern however we wanted to clarify that the email we provide does contain all of the relevant details including patient information, medication, dosage and the date of dispensing and is widely accepted as valid proof of prescription. We appreciate that this may differ from what you have experienced with other providers and we are sorry for any confusion this may have caused.
With regards to the delivery we are sorry to hear that the package was left outside without any notification, especially given the temperature. This is not the standard of delivery we would expect and we will ensure this feedback is passed on accordingly.
Thank you again for your feedback as it helps us to continue improving our service.
Kind regards,
Hannah, Patient Success Team Lead at e-surgery
Pleasantly surprised!
I never thought about using a service like this before but I decided to give it a go. I had toothache, I could have driven 2 hours to my dentist (mad i know, anything to keep.my NHS dentist) got an appointment, been prescribed antibiotics as always, driven home, paid for my prescription and started my course. Instead I went on this site for 5 mins, put my symptoms in and a couple of days later exactly what I needed arrived at my door. When I factored in my traveling time, dentist fee, prescription cost the value for me was awesome. Obviously this shouldn't take over from seeing your Dr/dentist when required but, if you know what you need then this is a fantastic service. Ps, antibiotics sorted out my pain!
July 21, 2026
Reply from e-Surgery & EVARO
Hi Matthew,
We are so pleased to hear that our service provided such a convenient and effective solution for your toothache, especially when considering the alternative of a long journey to your dentist. It is wonderful to know that we could deliver exactly what you needed right to your door, saving you time and hassle. We truly appreciate you recognising the value and efficiency of our service for situations where you are confident about your needs. Thank you for sharing your positive experience with us!
Kind regards,
Bradley
The e-Surgery Team
Housebound and sick
Housebound and sick is a difficult situation at best and I tried every main chemist and none would home deliver but e-Surgery did... and within 36 hours. Very grateful and no longer unwell so a BIG thank you.
July 13, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Lucy,
We're so glad to hear we could help when you were feeling unwell and that our home delivery service was able to assist you quickly. We appreciate your kind words and are happy you're feeling better!
Kind regards,
Bradley
The e-Surgery Team
I have been struggling with referrals…
I have been struggling with referrals from the GP, after 2 years I found E-surgery and after sending my medical evidence of tests they sent the prescription and it was delivered to my home within days! Customer services were excellent and I would highly recommend! Thank you all x
July 11, 2026
Reply from e-Surgery & EVARO
Hi Sarah-Lou,
We're so happy to hear that after struggling for two years, our service provided a quick and effective solution for your prescription needs. We appreciate your kind words about our customer service and prompt delivery!
Kind regards,
Bradley
The e-Surgery Team
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