e-Surgery & EVARO Reviews 

11,843
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 4,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the straightforward online consultation process that makes acquiring necessary prescription treatments remarkably simple and stress-free. Many consumers also deeply appreciate the prompt medical evaluations, thorough health questionnaires, and professional guidance provided continuously throughout the entire ordering journey. However, some customers also noted occasional delivery delays involving external postal services or unexpected order holds during the identity verification stage. A few reviewers experienced frustrating setbacks when their medical requests required additional photo proofs or faced temporary shipping complications before final dispatch.

What people talk about most

Service

People report high satisfaction with the service, praising the quick response times, easy questionnaire... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast and prompt... See more

Order

Consumers find order to be positive, highlighting a smooth online consultation and a very straightforward... See more

User experience

Users describe positive interactions with user experience, highlighting the super quick and easy ordering... See more

Product

Customers had positive experiences with product, frequently highlighting fast next-day delivery and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more

Company replied

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. STD Clinic
  6. Women's Health Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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1-star

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4.7

All reviews

(11,843)

4,741 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Kinetik Wellbeing Compressor Nebuliser

Rated 5 out of 5 stars

To be honest

To be honest, I felt a tad put out at first as I'd ordered Sildenafil and this was put on hold fir investigation. I then realised that the people at e-Surgery only had my welfare and wellbeing at heart, which is quite a nice feeling, knowing someone is keeping an eye out for you!
So I'd definitely recommend e-Surgery to everyone!

September 14, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're so glad to hear that you felt our team had your well-being at heart, and that this positive experience led you to recommend us! Thank you for your kind words.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Excellent company

Excellent company ther main concern isn’t the sale of products it is your health and wellbeing and are happy to help with any questions or advise, couldn’t fault them at all for the service I received. Highly recommend using them for your medical need other than less reputable suppliers. 10/10.

August 28, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Wayne,

We're so pleased to hear that you feel our main concern is your health and well-being, and that you couldn't fault the service you received. We truly appreciate your high recommendation!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Quick service all round!

Had a tooth infection and getting help was fast , the process was easy, the delivery was speedy and this company also sent me email after treatment to ask about my wellbeing.. will be definitely be using again and thank you

June 25, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Levette,

We're so pleased to hear that getting help for your tooth infection was fast and easy, and that delivery was speedy. We're also glad our follow-up email was appreciated. We look forward to assisting you again.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Fast consultation and delivery

I received a consultation, my prescription was approved, and it was delivered promptly. The whole process was smooth, and I was really pleased with the support I received. The prescription has made a huge difference to my wellbeing. Thank you very much!

February 18, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're so glad the consultation and delivery process was smooth and that our support made a difference. Thank you for your positive feedback; we appreciate you sharing your experience!

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Confidence and well-being

I find that you are very concerned about the safety of your customers and not just out to sell as much of the product as you can to make money out of people, you also show concern about your customers wellbeing.

December 31, 2025
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We appreciate you taking the time to share your positive experience. We're happy to hear that our focus on customer safety and well-being resonates with you. It means a lot to us!

Tara at e-Surgery

Rated 1 out of 5 stars

Placed an order a week ago and have…

Placed an order a week ago and have since heard absolutely nothing. While I appreciate you are in high demand and very busy it is simply unacceptable to take over £100 and leave your customers with no information other than a blazé post on facebook. People are relying on you for their health and wellbeing and this is not ok. You also do not respond to phone calls, emails or facebook messages . If you are unable to provide a service please do not take people’s hard earned money in the first place.
My order number is es-1453764 and I am now requesting you either give me an update on my order or a full refund.

August 23, 2025
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Hannah,

Thank you for your review. We sincerely apologise for the lack of communication and the delay with your order.

Due to recent news regarding weight loss injectable pricing, we have experienced a significant increase in emails, live chats, and phone calls, which has unfortunately affected our ability to respond and dispatch orders promptly.

I can confirm that your order is currently in the process of being dispensed and should be dispatched within the next couple of days. You will receive an email confirmation once it has been sent.

If you have any further questions or need assistance, please contact our customer service team at hello@e-surgery.com.

Kind regards,

Bradley
e-Surgery Customer Service Team Lead

Rated 5 out of 5 stars

Thorough, affordable and super quick delivery..

This online pharmacy is extremely thorough, affordable, and dispatch items super quick!

I use them for my HRT which is half the price I would pay through my menopausal clinic. I still get blood tests through my clinic to regularly check my levels are safe, and then provide this information to e-surgery as required.

e-surgery will liaise with your GP, as well as run a health check questionnaire to ensure your health and wellbeing before despatching items, which is obviously how it should operate.

Delivery is usually next day, which isn’t charged at a premium delivery rate, and items are packaged well.

I haven’t needed to use this company for any other product as yet, but most certainly will continue to use, and I can highly recommend them as trusted online pharmaceutical providers.

February 23, 2025
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We appreciate your kind words and detailed review. It's wonderful to hear that you've had such a positive experience with our service. We're committed to providing affordable and reliable access to medication, and it's gratifying to know that we're meeting your needs.

We understand the importance of safety and thoroughness when it comes to health-related products. We're pleased that you feel confident in our processes, including our health check questionnaire and communication with your GP. We strive to ensure that all our customers receive the highest level of care and support.

We're also happy to hear that you've found our delivery service to be prompt and efficient. We're always looking for ways to improve our offerings and ensure that our customers have a seamless experience. Thank you again for your positive feedback.

Kym at e-surgery

Rated 4 out of 5 stars

Health and wellbeing

Always easy to use the on line ordering service and the delivery is prompt all in a goid reliable service from you. Thanks

October 30, 2022
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We really appreciate your feedback, thanks for taking the time to share your thoughts on our service.

Tia at e-Surgery

Show reviews in all languages. (11,843 reviews)

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