The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answering service before getting through to a grumpy admin bod with a grudge. And on average, you're usually given an appointment in two weeks time. Most of us usually know what's going on with ourselves and this service helped me navigate the garbage and led to treatment quickly. Yes I paid but I'm now getting treatment instead of suffering for another two weeks. Thank you, e-Surgery, long may you continue and yes, 'I'll be back!'
I have an abscess in my gum. I had been trying to get a dental appointment for at least a week.
I managed to get an appointment with an emergency dentist which didn’t go well As I was told that the treatment would cost over £1000
I then found e-surgery online
I ordered antibiotics which arrived the next day Now two days in and I am already feeling the benefits
The service was quick and easy and very much welcomed
This is a good online service
Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then found epharmacy! Quick and easy and no cost for contraception!!
Very quick and efficient. I needed the antibiotics for uti and it was going to take longer to get them from my gp. I knew all the symptoms.
They arrived well and discreetly packaged.
The only issue I have is the charge of over ten pounds for next day delivery. I simply can't afford this.
Poor service. I ordered medication which I had ordered previously from this company. They asked me to send a photo of a box of the medication from a previous prescription as proof that I had it before. I did this and they confirmed my order was being despatched. However they then put my order on hold again indicating the photo wasn't clear (it was) this was supposedly a 'clinical enquiry'. Please be careful if you need an item quickly this is not the company for you as there are too much jumping through hoops to place an order. No doubt I'll need to wait for my refund

Reply from e-Surgery & EVARO
Excellent service. Needed antibiotics for tooth infection. Went through the consultation process and then placed order. Paid a little extra for next day delivery and the Royal Mail did the rest. Well pleased. Would use again.
Very easy to use this service had a short consultation then was prescribed penicillin for my tooth abscess arrived very quickly would definitely recommend
I went on to the website and after a short questionnaire was recommended some penicillin for tooth pain. The prescription arrived within 48 hours! Brilliant service
Amazing service helped when I needed it didn’t wait long at all for the meds thank you so much xxx
The delivery was late and it is only 3 days of antibiotics …. For the price it should be at least 7 days

Reply from e-Surgery & EVARO
It was weekend and I knew that I wouldn't get to see a doctor for a while and was suffering badly with a UTI and needed antibiotics fast. This company is great in that it diagnosed and sent me the right antibiotics for me very speedily. I am now feeling better, but if it wasn't for them, then I am pretty sure that I would still be waiting for a doctor's appointment to see my GP!

Reply from e-Surgery & EVARO
To be honest, I felt a tad put out at first as I'd ordered Sildenafil and this was put on hold fir investigation. I then realised that the people at e-Surgery only had my welfare and wellbeing at heart, which is quite a nice feeling, knowing someone is keeping an eye out for you!
So I'd definitely recommend e-Surgery to everyone!

Reply from e-Surgery & EVARO
I ordered Saturday and received my order Sunday - Excellent service. DO NOT SUFFER IN SILENCE.
If you have a tooth ache/swelling or clear signs of infection, complete the short questionnaire and get the help you need to reduce/eliminate pain while you wait for a dentist appointment. I 100% recommend this service, worth every penny and was reasonable price.

Reply from e-Surgery & EVARO
I was unable to have the medication I asked for because it was a different type that was not on my medical record but they allowed me to have the one on the medical record instead of cancelling and refunding

Reply from e-Surgery & EVARO
Brilliant company. Easy consultation and quick delivery. Any issues they’ll contact you and sort it out. I use them for TRT it’s a game changer.

Reply from e-Surgery & EVARO
My brother recently had a abcess on his gums due to a nasty tooth infection. He looked online and bought some amoxicillin thinking it was going to clear it up. 1 week later it done absolutely nothing!
I have later found out by several people including my dentist who have all told me that it is ILLEGAL IN THE UK to sell that particular drug!
So what they are doing is COMPLETELY AGAINST THE LAW and need to be prosecuted for what they are doing!
I AM NOW IN TALKS WITH MY LEGAL TEAM TO TAKE STRONG ACTION AGAINST E-SURGERY TO SUE AND STOP THEM FROM CARRYING OUT MORE FRAUDULENT SCAMS ON OTHER CUSTOMERS! SHOCKING!😮😮😮😡😡😡

Reply from e-Surgery & EVARO
Very thorough service. Questions were in depth and relevant.
It felt professional and safe.
The medicine was delivered promptly meaning I could manage my symptoms in good time without waiting for the gp surgery to open on the Monday morning.

Reply from e-Surgery & EVARO
excellent had a STD got in contact with E-surgery and they got me sorted out with a friendly conversation thanks for delivery and shipping much appreciated

Reply from e-Surgery & EVARO
Straightforward form to fill in online. My order was delivered the next day with clear instructions and accompanying leaflet about medication and dental care, plus a voucher for discount on next order. Saved me from a painful infection waiting for a dental appointment.

Reply from e-Surgery & EVARO
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.