e-Surgery & EVARO Reviews 

11,811
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 4,640 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the remarkably fast delivery times and the straightforward online consultation process, making it very simple to obtain necessary medication when booking a standard doctor or dentist appointment proves difficult. People also appreciate the clear instructions provided with the treatment and find the overall user experience exceptionally convenient and reliable. However, some people mentioned occasional issues with delivery delays caused by mail contractors or problems tracking their package. A few reviewers also noted frustrations when orders experienced unexpected holds, rejections, or required extra steps for approval.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting quick delivery and an easy... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that medications frequently arrive promptly... See more

Order

People report positive experiences with order, highlighting a very smooth, straightforward, and simple online... See more

User experience

Users describe positive interactions with user experience, highlighting the website as easy to navigate and... See more

Product

Consumers find product to be positive, highlighting how easy it is to share symptoms and receive effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.7

All reviews

(11,811)

4,710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Nicorette Freshmint Nicotine Gum (2mg, 4mg)

Rated 5 out of 5 stars

I have an abscess in my gum

I have an abscess in my gum. I had been trying to get a dental appointment for at least a week.
I managed to get an appointment with an emergency dentist which didn’t go well As I was told that the treatment would cost over £1000
I then found e-surgery online
I ordered antibiotics which arrived the next day Now two days in and I am already feeling the benefits
The service was quick and easy and very much welcomed
This is a good online service

September 20, 2026
Rated 5 out of 5 stars

Gum Infection

Excellent service, I ordered antibiotics for a gum infection on Wednesday night and they arrived Friday morning. Clear instructions on how to take by email and the package. Very impressed and will definitely use e-Surgery again.

September 12, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Caron,

We're so pleased to hear about your excellent experience and that your antibiotics arrived so quickly. It's wonderful that the instructions were clear, and we appreciate your kind words.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going through and had no issues at all. I would definitely use this e -surgery again if I needed to.

September 12, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jane,

We're so pleased to hear you received your antibiotics quickly and that our email updates kept you informed every step of the way. It's wonderful to know you had no issues and would use our service again.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Gum absess

I cannot praise this company highly enough, ordered late Friday evening, received Sunday morning. Tuesday my face is nearly back to normal size 😂 gum abscess be gone!

September 8, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Debs,

We're so happy to hear our prompt delivery helped you feel better quickly! We appreciate you sharing your positive experience with us.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

The online ordering was simple

The online ordering was simple. Had toothache and red swollen gum around it. I no longer have a dentist since, was taken off the dentist list in a merger. So this service was excellent, gave recommendation on antibiotics type and the reassurance that the prescription was reviewed by a dentist/GP. Delivery was next day so excellent

August 26, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Fiona,

We're so glad to hear our online ordering process was simple and that we could assist you during a difficult time with your toothache. It's reassuring to know our service, including the antibiotic recommendation and the dentist's review of your prescription, met your needs. We appreciate you highlighting our next-day delivery.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Listened to my symptoms and prescribed…

Listened to my symptoms and prescribed the correct treatment. Fast delivery as emergency before I left to go away . Penicillin helped quell gum infection, will contact my dentist when I get home in a fortnight. Very grateful for e - surgery

August 21, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Maria,

We're so pleased we could assist you with your gum infection, especially with your upcoming travel plans. It's wonderful to hear the penicillin provided relief, and we appreciate you choosing our service.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Quick and easy service and delivery

Thank you so much for coming to the rescue when my gum became sore and inflamed. I ordered on the Saturday afternoon and by Monday my amoxicillin had arrived. I’m already feeling improvements after a few days.

August 13, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're so pleased to hear that we could help with your sore gum. It's wonderful that your medication arrived so quickly and that you're already feeling improvements.

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Prompt service. I would recommend.

The online consultation involved a series of exploratory questions to evaluate my condition. I had a bacterial gum infection, not too severe but requiring treatment before it became more severe. I was recommended and prescribed medication to treat the infection and it arrive 48 hours later (posted to N. Ireland). The cost was probably higher than a GP prescription but quite a bit lower than a dental visit and private prescription from the dentist.

August 5, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Sean,

We're glad to hear that our online consultation process effectively evaluated your condition and that the prescribed medication arrived promptly. We understand your observation regarding the cost comparison with traditional options. Our aim is to provide accessible and efficient care, and we appreciate you highlighting the value we offer in situations like yours. Thank you for sharing your positive experience with us.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

LIFE SAVERS THESE GUYS ARE FANTASTIC

Second time ordering from these with a gum infection, these guys are absolute life savers, medication arrived in 48 hours, now that the NHS is absolutely destroyed and waiting times are abysmal these are the only choice out there, yes the medication is dear at nearly £30 but how much does is cost to take a day off work and book in a dentist appointment with a conman?.
5 stars all day would be 20 stars if they dropped the price to like £20 😎👍🏻

July 30, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We are so pleased to hear that our service was able to provide such timely and essential support during a difficult time.

It's truly rewarding to know that we could be there for you when you needed us most, especially with the current challenges in accessing healthcare.
We understand your comments regarding pricing and appreciate your honest feedback. We are always working to balance accessibility with the quality and speed of service we provide. Thank you for your continued trust and for sharing your positive experience with us.

Kind regards,
Hannah
The e-Surgery Team

Rated 5 out of 5 stars

The whole process from start to end was…

The whole process from start to end was faultless. I had a gum infection and with the assistance of the app i was able to get the antibiotics i needed. I no longer have my infection. The price is very good. Delivery was as explained.

July 21, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're so pleased to hear that the entire process was seamless for you and that our service helped you get the antibiotics you needed to clear up your gum infection. It's wonderful to know you found the price good and delivery as explained.

Many thanks,
Hannah
The e-Surgery Team

Rated 5 out of 5 stars

Satisfied Customer

After describing my problem, they were able to advise on what medication would help and I received the product very quickly.
I had an infection in my gum and cost me just over £20 for a course of antibiotics which was far better than having to attend dentist which would have been £146 for the same treatment - thank you so much

July 13, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Diane,

We're so pleased to hear that our service was able to provide such effective and affordable treatment for your gum infection. It's wonderful that we could help you avoid a more costly dental visit, and we truly appreciate you sharing your positive experience.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

I had had shingles that turned into…

I had had shingles that turned into herpattic neuralgia that infected my gum. I couldn't bear anyone touching my face so going to the dentist was impossible. After answering a few questions, the medication was despatched the next day. Thankyou, the infection has now gone.

July 15, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We are truly sorry to hear about the difficult experience you had with shingles and the subsequent neuralgia affecting your gum.

We understand how challenging that must have been, especially making dental visits impossible. We are relieved to know that the medication we dispatched helped resolve the infection. We appreciate you sharing your positive outcome with us.

Kind regards,
Hannah
The e-Surgery Team

Rated 5 out of 5 stars

Fantastic help with a nasty dental infection.

Being someone who is terrified of dentists I had delayed visiting despite having a loose tooth for quite sometime. The gum became infected and painful making me feel really quite unwell. Unable to get a dentist appointment until the following week I was able to order some antibiotics to at least start addressing the infection and accompanying symptoms. I am very happy to say that the tooth is now gone along with the infection. Without this service I was contemplating the possibility of having to visit A and E as my symptoms worsened. Thank you so very much for the help and please don't be a scaredy cat like me, just go to the dentist!

June 13, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Carol,

We are truly glad to hear our service was able to provide timely assistance during a difficult situation. It's wonderful that we could help you address the infection and pain. Thank you for sharing your experience and valuable advice.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ An Absolute Lifesaver

⭐⭐⭐⭐⭐ An Absolute Lifesaver – Fast, Disconnected, and Incredibly Efficient!

I honestly cannot recommend eSurgery and Evaro enough. If you deal with social anxiety or simply despise sitting in a waiting room surrounded by sick people just to get a straightforward prescription, this service is a complete game changer.

The ordering process was incredibly smooth and stress free. I was able to get exactly what I needed without the dread of having to make a phone call or explain myself face to face to a doctor. The delivery was exceptionally fast, arriving right at my doorstep before things got worse.

I ordered Metronidazole for severe gum swelling, and it worked flawlessly, the swelling went down completely, and I was able to heal comfortably at home. This is, hands down, the best website to order from. I will absolutely be using them again!

May 27, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We are so glad to hear that our service was a game-changer for you, especially with managing social anxiety and avoiding waiting rooms. It's wonderful to know the ordering process was smooth and stress-free, and that your delivery was exceptionally fast. We are thrilled the Metronidazole worked flawlessly for your gum swelling. Thank you for your kind words; we look forward to assisting you again!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

I needed antibiotics for tooth abscess

Quick service I needed antibiotics for a gum abscess.... No one in the NHS would help and there were no emergency dentist appointments I ordered from this company and within one day of use my abcesss was practically gone

April 26, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're happy to hear that our service helped you quickly address your abscess. We appreciate your feedback and are glad you had such a positive experience with us.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Helpful

It was a timely and much needed help when was suffering from gum infection!

April 29, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Lilly,

We're happy to hear that our assistance was timely and helpful during your gum infection. Thank you for sharing your positive experience with us!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Had a gum abscess and was returning home on a Friday evening from holiday. Couldn’t get an appointment with the dentist until Monday and as I arrived home Amoxicillin was delivered. Started taking medication immediately and problem was soon resolved. Very thankful this service exists. Will definitely use again. Many thanks for helping me get relief from such dreadful pain. Glenis

April 16, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Glenis,

We're happy to hear that our service provided you with prompt relief during your dental emergency. We are very thankful that we could assist you in quickly resolving the issue and appreciate your positive feedback. We're glad you found our service helpful!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Gum infection

I had a very painful mouth infection, could not get an appointment with dentist,my daughter found e-surgery online, after filling in a small form, I was sent a prescription, now pain-free, will definitely recommend to others,
Thank you,

April 9, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Valerie,

We're happy to hear that you were able to get relief from your painful mouth infection through our services. We appreciate you recommending us, and we are grateful for your feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

E SURGERY EXCELLENT QUICK SERVICE

I knew I had an abcesss about to form on my gum from the swelling and throbbing sensation in my cheek... I contacted my doctor and they refused to help saying I needed an emergency dentist appointment... I have recently moved and do not have a dentist tried to find an emergency dentist and everywhere was booked and I couldn't be fitted in they explained that they couldn't help me until next week.... I then rang 111 and after a 30 minute conversation of questioning she said she couldn't help.... I went to local AnE they point blank said NO they can't help.... I gave up and just looked online to see if I could find the product that would help.... I found E surgery after a few questions my delivery came early the next day... after 2 hours of taking the antibiotic my face feels 90% better already and the week treatment cost literally pennies..... THANK YOU E SURGERY for your prompt service.... Anyone who has a similar problem please do not hesitate to contact this company.... You will not be disappointed....

April 16, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're so glad to hear that our service provided you with prompt assistance during a difficult time. We appreciate you sharing your positive experience and are grateful for your recommendation.

Kind regards,

Bradley
The e-Surgery Team

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