Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more
Company replied
The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more
Company replied
I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more
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Company details
Written by the company
e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
Contact info
United Kingdom
- 01603931600
- hello@e-Surgery.com
- e-surgery.com
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Penicillin Tablets for Acute Sinusitis
Excellent service
Excellent service. Cheaper than going to the dentist (who couldn't fit me in for days anyway) and I didn't have to take time off work. Delivery was prompt so I could start the treatment quickly.
September 21, 2026
Unprompted review
Smooth and fast service
Smooth and fast service. No waiting around for GP appointments arrived next day very happy
September 22, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
E surgery is Amazing
E surgery has been fantastic so quick and efficient ordered on Friday late evening reviewed sat and I received my order in Sunday Absolutely Amazing customer service Exemplary could not get Dentist appointment until wednesday and they prevented my pain and suffering I ordered Antibiotics cannot praise enough will now be my go to for my HRT Prescription. Joanna E Jones
September 18, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We are absolutely thrilled to hear that our service provided such quick and efficient relief, especially when you needed it most. It's wonderful to know we could prevent pain and suffering. We appreciate your kind words and look forward to continuing to assist you with your HRT prescription!
Kind regards,
Bradley
The e-Surgery Team
Excellent
Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answering service before getting through to a grumpy admin bod with a grudge. And on average, you're usually given an appointment in two weeks time. Most of us usually know what's going on with ourselves and this service helped me navigate the garbage and led to treatment quickly. Yes I paid but I'm now getting treatment instead of suffering for another two weeks. Thank you, e-Surgery, long may you continue and yes, 'I'll be back!'
September 18, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Ana,
We are so pleased to hear that our service provided such a quick and efficient solution for your healthcare needs. It's wonderful to know that we could help you navigate the process smoothly and get the treatment you required without delay. We truly appreciate your kind words and look forward to continuing to serve you.
Kind regards,
Bradley
The e-Surgery Team
I have an abscess in my gum
I have an abscess in my gum. I had been trying to get a dental appointment for at least a week.
I managed to get an appointment with an emergency dentist which didn’t go well As I was told that the treatment would cost over £1000
I then found e-surgery online
I ordered antibiotics which arrived the next day Now two days in and I am already feeling the benefits
The service was quick and easy and very much welcomed
This is a good online service
September 20, 2026
Reply from e-Surgery & EVARO
Hi David,
We are so pleased to hear that our service was able to provide you with quick and effective relief for your gum abscess, especially after the difficulties you faced. It's wonderful to know that you're already feeling the benefits.
Kind regards,
Bradley
The e-Surgery Team
Fantastic service
Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then found epharmacy! Quick and easy and no cost for contraception!!
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Charlotte,
We're so glad to hear that you found our service helpful and easy to use, especially after experiencing difficulties with your GP. It's wonderful to know that we could provide a cost-free contraception option for you. Thank you for sharing your positive experience!
Kind regards,
Bradley
The e-Surgery Team
Very quick and efficient
Very quick and efficient. I needed the antibiotics for uti and it was going to take longer to get them from my gp. I knew all the symptoms.
They arrived well and discreetly packaged.
The only issue I have is the charge of over ten pounds for next day delivery. I simply can't afford this.
September 14, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Paula,
We're glad to hear that you found our service quick and efficient, and that your antibiotics arrived discreetly packaged. We understand your concern regarding the cost of next-day delivery. We appreciate your feedback and will take it into consideration.
Kind regards,
Bradley
The e-Surgery Team
Reply from e-Surgery & EVARO
Hi Julie,
We're so glad to hear you had a fantastic experience and highly recommend us! Your positive feedback means a lot to our team.
Kind regards,
Bradley
The e-Surgery Team
Poor service
Poor service. I ordered medication which I had ordered previously from this company. They asked me to send a photo of a box of the medication from a previous prescription as proof that I had it before. I did this and they confirmed my order was being despatched. However they then put my order on hold again indicating the photo wasn't clear (it was) this was supposedly a 'clinical enquiry'. Please be careful if you need an item quickly this is not the company for you as there are too much jumping through hoops to place an order. No doubt I'll need to wait for my refund
September 19, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello,
Thank you for taking the time to leave your review and I am sorry to hear that this experience has been frustrating for you.
I do want to take the opportunity to explain. As it has been a few years since your last order with us, our clinical guidelines have been updated in line with requirements from the CQC and GPhC and we are required to follow these to ensure we are prescribing safely and responsibly.
Regarding the photo, I can see that the image itself was clear and I apologise if this was not communicated effectively. Unfortunately the photo was cutting off some key information that our clinical team required. I am sorry that this was not made clearer to you from the outset and I will be speaking with the team members involved to ensure this is communicated more effectively in future.
I can also see that your order is still currently on hold and I would very much like to help get this resolved for you. If you would like to discuss this further please do not hesitate to email us at hello@e-surgery.com with FAO Hannah in the subject line and I will personally look into this for you.
Once again I am sorry for the experience you have had and I hope we get the opportunity to resolve this for you.
Kind regards,
Hannah
Excellent service
Excellent service. Needed antibiotics for tooth infection. Went through the consultation process and then placed order. Paid a little extra for next day delivery and the Royal Mail did the rest. Well pleased. Would use again.
September 19, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi David,
We're so pleased to hear you had an excellent experience with our service, especially regarding your tooth infection. It's great to know the next-day delivery met your needs, and we appreciate your kind words.
Kind regards,
Bradley
The e-Surgery Team
Very easy to use this service had a…
Very easy to use this service had a short consultation then was prescribed penicillin for my tooth abscess arrived very quickly would definitely recommend
September 15, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Angela,
We're so pleased to hear that you found our service easy to use and that your penicillin for a tooth abscess arrived very quickly after your consultation. We appreciate your recommendation!
Kind regards,
Bradley
The e-Surgery Team
I went on to the website and after a…
I went on to the website and after a short questionnaire was recommended some penicillin for tooth pain. The prescription arrived within 48 hours! Brilliant service
September 16, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Trudi,
We're so glad to hear that our online service and quick prescription delivery met your needs effectively. Your positive feedback about the speed and convenience of our process is truly appreciated.
Kind regards,
Bradley
The e-Surgery Team
Amazing service helped when I needed it…
Amazing service helped when I needed it didn’t wait long at all for the meds thank you so much xxx
September 10, 2026
Reply from e-Surgery & EVARO
Hi Jackie,
We're so pleased to hear that our service was amazing and that we could help you when you needed it. It's wonderful that you didn't have to wait long for your medication!
Kind regards,
Bradley
The e-Surgery Team
The delivery was late and it is only 3…
The delivery was late and it is only 3 days of antibiotics …. For the price it should be at least 7 days
September 16, 2026
Reply from e-Surgery & EVARO
Hi Joanne,
Thank you for your review and we’re sorry to hear you were disappointed with your experience.
Regarding the delivery, we can confirm that your order was delivered within the timeframe of our 24 hour tracked service, which as stated at the time of ordering can on rare occasions take up to 3 days to be delivered. We apologise if this caused any inconvenience.
With regards to the course length, the quantity and dosage of any medication we issue is determined by our clinical team. If you feel that your course of treatment was not sufficient, we would recommend speaking with your GP or pharmacist who will be able to advise you further.
If you have any further questions please don’t hesitate to get in touch with us at hello@e-surgery.com or call us on 01603 931600 and our team will be happy to help.
Kind regards,
Bradley
The e-Surgery Team
It was weekend and I knew that I…
It was weekend and I knew that I wouldn't get to see a doctor for a while and was suffering badly with a UTI and needed antibiotics fast. This company is great in that it diagnosed and sent me the right antibiotics for me very speedily. I am now feeling better, but if it wasn't for them, then I am pretty sure that I would still be waiting for a doctor's appointment to see my GP!
September 16, 2026
Reply from e-Surgery & EVARO
Hi Philippa,
We are so pleased to hear that we could help you so quickly when you needed it most. It's wonderful to know that you are now feeling better and that our service made a positive difference.
Kind regards,
Bradley
The e-Surgery Team
To be honest
To be honest, I felt a tad put out at first as I'd ordered Sildenafil and this was put on hold fir investigation. I then realised that the people at e-Surgery only had my welfare and wellbeing at heart, which is quite a nice feeling, knowing someone is keeping an eye out for you!
So I'd definitely recommend e-Surgery to everyone!
September 14, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi,
We're so glad to hear that you felt our team had your well-being at heart, and that this positive experience led you to recommend us! Thank you for your kind words.
Kind regards,
Bradley
The e-Surgery Team
I ordered Saturday and received my…
I ordered Saturday and received my order Sunday - Excellent service. DO NOT SUFFER IN SILENCE.
If you have a tooth ache/swelling or clear signs of infection, complete the short questionnaire and get the help you need to reduce/eliminate pain while you wait for a dentist appointment. I 100% recommend this service, worth every penny and was reasonable price.
September 11, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Noura,
We are so pleased to hear that you received your order quickly and found our service to be excellent. It's wonderful that we could help alleviate your pain and provide support while you await a dental appointment. Thank you for your strong recommendation!
Kind regards,
Bradley
The e-Surgery Team
Service and order
I was unable to have the medication I asked for because it was a different type that was not on my medical record but they allowed me to have the one on the medical record instead of cancelling and refunding
September 1, 2026
Reply from e-Surgery & EVARO
Hi,
We appreciate you taking the time to share your experience with us. We understand your frustration regarding the medication discrepancy. We are always working to ensure patient safety and adherence to medical records. We are reviewing our procedures to see how we can better communicate these situations and offer clearer options.
Kind regards,
Bradley
The e-Surgery Team
Brilliant company
Brilliant company. Easy consultation and quick delivery. Any issues they’ll contact you and sort it out. I use them for TRT it’s a game changer.
September 15, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hi Robbie,
We're so pleased to hear you consider us a brilliant company and found our consultation process easy with quick delivery. It's wonderful to know that we're able to resolve any issues and that our TRT service has been a game-changer for you.
Kind regards,
Bradley
The e-Surgery Team
My brother recently had a abcess on his…
My brother recently had a abcess on his gums due to a nasty tooth infection. He looked online and bought some amoxicillin thinking it was going to clear it up. 1 week later it done absolutely nothing!
I have later found out by several people including my dentist who have all told me that it is ILLEGAL IN THE UK to sell that particular drug!
So what they are doing is COMPLETELY AGAINST THE LAW and need to be prosecuted for what they are doing!
I AM NOW IN TALKS WITH MY LEGAL TEAM TO TAKE STRONG ACTION AGAINST E-SURGERY TO SUE AND STOP THEM FROM CARRYING OUT MORE FRAUDULENT SCAMS ON OTHER CUSTOMERS! SHOCKING!😮😮😮😡😡😡
September 15, 2026
Unprompted review
Reply from e-Surgery & EVARO
Hello William,
Thank you for your review. We are sorry to hear about your brother’s experience and we hope he is feeling better.
We do want to address the claims made in your review as we feel it is important to set the record straight. It is absolutely not illegal to prescribe Amoxicillin online in the UK. We are a fully registered and legitimate online pharmacy (GPHC registration: https://www.pharmacyregulation.org/registers/pharmacy/9012167) and all of our medication is sourced from the same suppliers as the NHS. All consultations are reviewed and approved by a fully licensed clinician before any medication is issued.
We understand your frustration, however selling prescription medication online is entirely legal provided the correct processes are followed, which we absolutely ensure at e-Surgery.
We are sorry to hear that the medication did not clear up your brother’s infection. As with all medication, effectiveness cannot be guaranteed for every patient as individual biology, genetics and lifestyle factors can influence how drugs are processed in the body. We would strongly recommend that your brother books an appointment with his dentist so that his symptoms can be properly assessed and the most appropriate treatment prescribed.
If you have any further questions or concerns please don’t hesitate to get in touch at hello@e-surgery.com or call us on 01603 931600.
Kind regards,
Bradley
The e-Surgery Team
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