Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more
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e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.
United Kingdom
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Ordered some antibiotics as suspected a tooth infection. The antibiotics didn’t fully work as the course of treatment wasn’t long enough. I contacted e-surgery explaining this and they said that there was nothing else they could do and to contact a dental surgery. I get that I need to be seen by a dentist but it’s hard when I work long hours up and down the country so used this as a quick fix until I can get an appointment with my dentist. No further help offered and left with an infection getting increasingly worse. Seems like a cash grab if I’m honest. It’s a ease of use to get medication by not attending appointments but if that fails you will be told to go do the appointment in the end which costs more money so overall waste of money and time stick to the correct channels to get medication.

Reply from e-Surgery & EVARO
Quick response and medical information about condition and treatment.

Reply from e-Surgery & EVARO
Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answering service before getting through to a grumpy admin bod with a grudge. And on average, you're usually given an appointment in two weeks time. Most of us usually know what's going on with ourselves and this service helped me navigate the garbage and led to treatment quickly. Yes I paid but I'm now getting treatment instead of suffering for another two weeks. Thank you, e-Surgery, long may you continue and yes, 'I'll be back!'

Reply from e-Surgery & EVARO
I have an abscess in my gum. I had been trying to get a dental appointment for at least a week.
I managed to get an appointment with an emergency dentist which didn’t go well As I was told that the treatment would cost over £1000
I then found e-surgery online
I ordered antibiotics which arrived the next day Now two days in and I am already feeling the benefits
The service was quick and easy and very much welcomed
This is a good online service

Reply from e-Surgery & EVARO
I knew I had a tooth infection, same symptoms as before, same pain and sensitivity.
Submitted my request, clinican reviewd an prescribed the pergfect antibiotics.
Product delivered next day as promised ensuring I could start treatment as soon as possible. Super quick and easy. Saved so much time trying to get an appointment and cheap.

Reply from e-Surgery & EVARO
Consultation was easy .communication was great .treatment send fast .highly recommend

Reply from e-Surgery & EVARO
Excellent service. Needed antibiotics for tooth infection. Went through the consultation process and then placed order. Paid a little extra for next day delivery and the Royal Mail did the rest. Well pleased. Would use again.

Reply from e-Surgery & EVARO
I ordered Saturday and received my order Sunday - Excellent service. DO NOT SUFFER IN SILENCE.
If you have a tooth ache/swelling or clear signs of infection, complete the short questionnaire and get the help you need to reduce/eliminate pain while you wait for a dentist appointment. I 100% recommend this service, worth every penny and was reasonable price.

Reply from e-Surgery & EVARO
Dentist advised they no longer prescribed antibiotics as part of treatment meaning it’s either root canal and crown or extraction.
Decided to give antibiotics ago, ordered one day arrived the next, very easy to order, relevant checks and assessment made, Finished the course as directed and infection cleared; result!

Reply from e-Surgery & EVARO
My brother recently had a abcess on his gums due to a nasty tooth infection. He looked online and bought some amoxicillin thinking it was going to clear it up. 1 week later it done absolutely nothing!
I have later found out by several people including my dentist who have all told me that it is ILLEGAL IN THE UK to sell that particular drug!
So what they are doing is COMPLETELY AGAINST THE LAW and need to be prosecuted for what they are doing!
I AM NOW IN TALKS WITH MY LEGAL TEAM TO TAKE STRONG ACTION AGAINST E-SURGERY TO SUE AND STOP THEM FROM CARRYING OUT MORE FRAUDULENT SCAMS ON OTHER CUSTOMERS! SHOCKING!😮😮😮😡😡😡

Reply from e-Surgery & EVARO
IT IS ILLEGAL TO SELL PATIENTS "AMOXICILLIN" online. Must be a fake product as it did nothing to clear up my tooth infection or an infected sebaceous cyst!!!!

Reply from e-Surgery & EVARO
Straightforward form to fill in online. My order was delivered the next day with clear instructions and accompanying leaflet about medication and dental care, plus a voucher for discount on next order. Saved me from a painful infection waiting for a dental appointment.

Reply from e-Surgery & EVARO
A shockingly poor service! I ordered antibiotics for a dental infection and answered all the questions fully. My order was approved. I then received an email saying that the prescriber had questions as to why I had requested metronidazole as they would normally prescribe amoxicillin or penicillin - did I have an allergy? I responded that no, I didn't, but that since I have IBS (though don't take any medication for this), I have used Metronidazole in the past without side effects and this is my preferred antibiotic.
They immediately cancelled my order, without any explanation. I received an email saying we're unable to fulfil your order and have refunded you.
This is totally unacceptable. No reason was provided for the order cancellation and I'm now without the medication I require, and £35 down. It will take 3 to 5 days for a refund.
Do not recommend this website at all!

Reply from e-Surgery & EVARO
Quick delivery meant quick treatment and results

Reply from e-Surgery & EVARO
The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation.
Although I paid more than a prescription charge, I didn't have all the expense of a private dental appointment, 40 mile round trip and a prescription. I could start the treatment 3 days earlier.
Great service. Highly recommend.

Reply from e-Surgery & EVARO
Excellent service, I ordered antibiotics for a gum infection on Wednesday night and they arrived Friday morning. Clear instructions on how to take by email and the package. Very impressed and will definitely use e-Surgery again.

Reply from e-Surgery & EVARO
Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going through and had no issues at all. I would definitely use this e -surgery again if I needed to.

Reply from e-Surgery & EVARO
Easy registration and treatment process along with quick delivery. Happy days.

Reply from e-Surgery & EVARO
So far so good item as described, packaging and delivery good not started the treatment yet, will report on effectiveness later
Thank you

Reply from e-Surgery & EVARO
Brilliant ..Highly recomend this company .Needed penicillin for tooth infection it was sent out very quickly and started to clear would definatly use again if needed.

Reply from e-Surgery & EVARO
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