e-Surgery & EVARO Reviews 

11,819
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 4,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the straightforward online consultation process that makes acquiring necessary prescription treatments remarkably simple and stress-free. Many consumers also deeply appreciate the prompt medical evaluations, thorough health questionnaires, and professional guidance provided continuously throughout the entire ordering journey. However, some customers also noted occasional delivery delays involving external postal services or unexpected order holds during the identity verification stage. A few reviewers experienced frustrating setbacks when their medical requests required additional photo proofs or faced temporary shipping complications before final dispatch.

What people talk about most

Service

People report high satisfaction with the service, praising the quick response times, easy questionnaire... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast and prompt... See more

Order

Consumers find order to be positive, highlighting a smooth online consultation and a very straightforward... See more

User experience

Users describe positive interactions with user experience, highlighting the super quick and easy ordering... See more

Product

Customers had positive experiences with product, frequently highlighting fast next-day delivery and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more

Company replied

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.7

All reviews

(11,819)

4,722 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Urinary Tract Infection Treatment

Rated 1 out of 5 stars

Antibiotics didn’t work told to seek help elsewhere

Ordered some antibiotics as suspected a tooth infection. The antibiotics didn’t fully work as the course of treatment wasn’t long enough. I contacted e-surgery explaining this and they said that there was nothing else they could do and to contact a dental surgery. I get that I need to be seen by a dentist but it’s hard when I work long hours up and down the country so used this as a quick fix until I can get an appointment with my dentist. No further help offered and left with an infection getting increasingly worse. Seems like a cash grab if I’m honest. It’s a ease of use to get medication by not attending appointments but if that fails you will be told to go do the appointment in the end which costs more money so overall waste of money and time stick to the correct channels to get medication.

September 21, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Jamie,

Thank you for your review and we’re sorry to hear you are still struggling with your dental infection. We completely understand how frustrating this must be, especially with such a busy schedule.

We do want to assure you that we are not a cash grab service and we genuinely care about the wellbeing of all of our patients. However, as stated during your health consultation, antibiotics are designed to treat the infection but are unable to fix the underlying cause of the problem. We do strongly advise all patients to seek dental treatment as soon as possible alongside any antibiotic course.

We also have a responsibility to prescribe antibiotics carefully and responsibly due to the very real risk of antibiotic resistance, which is a growing concern across healthcare. This means we are unable to simply issue further courses of antibiotics without clinical justification.

We would strongly urge you to seek dental treatment as soon as possible. Many dental surgeries offer emergency appointments for situations such as yours, and NHS 111 may also be able to help you find emergency dental care in your area.

If you have any further questions please don’t hesitate to get in touch with us at hello@e-surgery.com or call us on 01603 931600 and our team will be happy to help.

We wish you a speedy recovery.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Quick response and medical information…

Quick response and medical information about condition and treatment.

September 20, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're glad to hear our quick response and medical information were helpful to you. Thank you for your kind words.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Excellent

Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answering service before getting through to a grumpy admin bod with a grudge. And on average, you're usually given an appointment in two weeks time. Most of us usually know what's going on with ourselves and this service helped me navigate the garbage and led to treatment quickly. Yes I paid but I'm now getting treatment instead of suffering for another two weeks. Thank you, e-Surgery, long may you continue and yes, 'I'll be back!'

September 18, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Ana,

We are so pleased to hear that our service provided such a quick and efficient solution for your healthcare needs. It's wonderful to know that we could help you navigate the process smoothly and get the treatment you required without delay. We truly appreciate your kind words and look forward to continuing to serve you.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

I have an abscess in my gum

I have an abscess in my gum. I had been trying to get a dental appointment for at least a week.
I managed to get an appointment with an emergency dentist which didn’t go well As I was told that the treatment would cost over £1000
I then found e-surgery online
I ordered antibiotics which arrived the next day Now two days in and I am already feeling the benefits
The service was quick and easy and very much welcomed
This is a good online service

September 20, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi David,

We are so pleased to hear that our service was able to provide you with quick and effective relief for your gum abscess, especially after the difficulties you faced. It's wonderful to know that you're already feeling the benefits.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Medication Request

I knew I had a tooth infection, same symptoms as before, same pain and sensitivity.
Submitted my request, clinican reviewd an prescribed the pergfect antibiotics.
Product delivered next day as promised ensuring I could start treatment as soon as possible. Super quick and easy. Saved so much time trying to get an appointment and cheap.

September 18, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Aimee,

We are so glad to hear that our service was able to provide you with quick and effective treatment for your tooth infection. It's wonderful that we could help you save time and get the medication you needed so promptly.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Consultation was easy .communication…

Consultation was easy .communication was great .treatment send fast .highly recommend

September 12, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We are so pleased to hear that your consultation was easy and that communication was great. It's wonderful that your treatment was sent quickly. Thank you for your high recommendation!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Needed antibiotics for tooth infection. Went through the consultation process and then placed order. Paid a little extra for next day delivery and the Royal Mail did the rest. Well pleased. Would use again.

September 19, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi David,

We're so pleased to hear you had an excellent experience with our service, especially regarding your tooth infection. It's great to know the next-day delivery met your needs, and we appreciate your kind words.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

I ordered Saturday and received my…

I ordered Saturday and received my order Sunday - Excellent service. DO NOT SUFFER IN SILENCE.
If you have a tooth ache/swelling or clear signs of infection, complete the short questionnaire and get the help you need to reduce/eliminate pain while you wait for a dentist appointment. I 100% recommend this service, worth every penny and was reasonable price.

September 11, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Noura,

We are so pleased to hear that you received your order quickly and found our service to be excellent. It's wonderful that we could help alleviate your pain and provide support while you await a dental appointment. Thank you for your strong recommendation!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Dentist advised they no longer…

Dentist advised they no longer prescribed antibiotics as part of treatment meaning it’s either root canal and crown or extraction.
Decided to give antibiotics ago, ordered one day arrived the next, very easy to order, relevant checks and assessment made, Finished the course as directed and infection cleared; result!

September 15, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Mike,

We are so pleased to hear that our service was able to help clear your infection quickly and efficiently, especially when faced with limited options. It's wonderful to know you had such a positive experience.

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

My brother recently had a abcess on his…

My brother recently had a abcess on his gums due to a nasty tooth infection. He looked online and bought some amoxicillin thinking it was going to clear it up. 1 week later it done absolutely nothing!

I have later found out by several people including my dentist who have all told me that it is ILLEGAL IN THE UK to sell that particular drug!

So what they are doing is COMPLETELY AGAINST THE LAW and need to be prosecuted for what they are doing!

I AM NOW IN TALKS WITH MY LEGAL TEAM TO TAKE STRONG ACTION AGAINST E-SURGERY TO SUE AND STOP THEM FROM CARRYING OUT MORE FRAUDULENT SCAMS ON OTHER CUSTOMERS! SHOCKING!😮😮😮😡😡😡

September 15, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello William,

Thank you for your review. We are sorry to hear about your brother’s experience and we hope he is feeling better.

We do want to address the claims made in your review as we feel it is important to set the record straight. It is absolutely not illegal to prescribe Amoxicillin online in the UK. We are a fully registered and legitimate online pharmacy (GPHC registration: https://www.pharmacyregulation.org/registers/pharmacy/9012167) and all of our medication is sourced from the same suppliers as the NHS. All consultations are reviewed and approved by a fully licensed clinician before any medication is issued.

We understand your frustration, however selling prescription medication online is entirely legal provided the correct processes are followed, which we absolutely ensure at e-Surgery.

We are sorry to hear that the medication did not clear up your brother’s infection. As with all medication, effectiveness cannot be guaranteed for every patient as individual biology, genetics and lifestyle factors can influence how drugs are processed in the body. We would strongly recommend that your brother books an appointment with his dentist so that his symptoms can be properly assessed and the most appropriate treatment prescribed.

If you have any further questions or concerns please don’t hesitate to get in touch at hello@e-surgery.com or call us on 01603 931600.

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

IT IS ILLEGAL TO SELL PATIENTS…

IT IS ILLEGAL TO SELL PATIENTS "AMOXICILLIN" online. Must be a fake product as it did nothing to clear up my tooth infection or an infected sebaceous cyst!!!!

September 15, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Edward,

Thank you for your review.

Although we are sorry to hear you were unhappy with your experience, we would like to clarify that it is absolutely not illegal to prescribe Amoxicillin online. We are a fully registered and legitimate online pharmacy (GPHC registration: https://www.pharmacyregulation.org/registers/pharmacy/9012167) and all of our medication is sourced from the same suppliers as the NHS, so you can be assured that the medication you received was 100% genuine.

All of our online consultations are reviewed and approved by a fully licensed clinician before any medication is issued, and this was the case with your order.

We are sorry to hear that the medication did not have the desired effect. Unfortunately, medication effectiveness cannot be guaranteed for every patient as individual biology, genetics and lifestyle factors can all influence how medication works in the body. With this in mind, we would strongly recommend booking an appointment with your dentist so that your symptoms can be properly assessed and the most suitable treatment prescribed.

If you have any further questions please don’t hesitate to get in touch at hello@e-surgery.com or call us on 01603 931600.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Straightforward form to fill in online

Straightforward form to fill in online. My order was delivered the next day with clear instructions and accompanying leaflet about medication and dental care, plus a voucher for discount on next order. Saved me from a painful infection waiting for a dental appointment.

September 11, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Melody,

We're so pleased to hear that our online form was straightforward and that your order arrived promptly with clear instructions. It's wonderful that we could help you avoid a painful infection while waiting for your dental appointment.

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

A shockingly poor service

A shockingly poor service! I ordered antibiotics for a dental infection and answered all the questions fully. My order was approved. I then received an email saying that the prescriber had questions as to why I had requested metronidazole as they would normally prescribe amoxicillin or penicillin - did I have an allergy? I responded that no, I didn't, but that since I have IBS (though don't take any medication for this), I have used Metronidazole in the past without side effects and this is my preferred antibiotic.

They immediately cancelled my order, without any explanation. I received an email saying we're unable to fulfil your order and have refunded you.

This is totally unacceptable. No reason was provided for the order cancellation and I'm now without the medication I require, and £35 down. It will take 3 to 5 days for a refund.

Do not recommend this website at all!

September 14, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Paula,

Thank you for your feedback and I’m truly sorry to hear about your experience. I completely understand how frustrating and worrying this must be, particularly when you are dealing with a dental infection and need medication promptly.

I can confirm that our prescriber did send you an email earlier this morning explaining the clinical reasons why we were unable to issue Metronidazole in this instance. We understand this may be disappointing, however the safety of our patients is always our top priority and our prescribers must make clinical decisions based on this.

We’re sorry for any distress this has caused and we would encourage you to seek advice from your dentist or GP who will be able to prescribe the most appropriate antibiotic for your needs.

If you have any further questions regarding your refund or the clinical decision made, please don’t hesitate to get in touch at hello@e-surgery.com or call us on 01603 931600 and we will be happy to help.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Quick delivery meant quick treatment

Quick delivery meant quick treatment and results

September 13, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We are so pleased to hear that our quick delivery led to prompt treatment and positive results for you. Thank you for your kind words and positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

The product I ordered arrived within 24…

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation.
Although I paid more than a prescription charge, I didn't have all the expense of a private dental appointment, 40 mile round trip and a prescription. I could start the treatment 3 days earlier.
Great service. Highly recommend.

September 11, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Wendy,

We are delighted to hear that our service provided such a convenient and efficient solution for your needs. It's wonderful that you could start your treatment earlier and avoid the extra travel and expense.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Gum Infection

Excellent service, I ordered antibiotics for a gum infection on Wednesday night and they arrived Friday morning. Clear instructions on how to take by email and the package. Very impressed and will definitely use e-Surgery again.

September 12, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Caron,

We're so pleased to hear about your excellent experience and that your antibiotics arrived so quickly. It's wonderful that the instructions were clear, and we appreciate your kind words.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going through and had no issues at all. I would definitely use this e -surgery again if I needed to.

September 12, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jane,

We're so pleased to hear you received your antibiotics quickly and that our email updates kept you informed every step of the way. It's wonderful to know you had no issues and would use our service again.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Easy registration and treatment process…

Easy registration and treatment process along with quick delivery. Happy days.

September 11, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Nicolas,

We're so pleased to hear that your registration and treatment process was easy, and that delivery was quick. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

So far so good item as described

So far so good item as described, packaging and delivery good not started the treatment yet, will report on effectiveness later
Thank you

September 11, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Stan,

We're so glad to hear that your item arrived as described and that the packaging and delivery met your expectations! We look forward to hearing about your experience with the treatment.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

E surgery

Brilliant ..Highly recomend this company .Needed penicillin for tooth infection it was sent out very quickly and started to clear would definatly use again if needed.

September 6, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're so pleased to hear that our service was brilliant and that your penicillin for a tooth infection was sent out very quickly, helping it to clear. We appreciate your high recommendation and are glad you'd use us again if needed.

Kind regards,

Bradley
The e-Surgery Team

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