e-Surgery & EVARO Reviews 

11,819
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 4,726 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the straightforward online consultation process that makes acquiring necessary prescription treatments remarkably simple and stress-free. Many consumers also deeply appreciate the prompt medical evaluations, thorough health questionnaires, and professional guidance provided continuously throughout the entire ordering journey. However, some customers also noted occasional delivery delays involving external postal services or unexpected order holds during the identity verification stage. A few reviewers experienced frustrating setbacks when their medical requests required additional photo proofs or faced temporary shipping complications before final dispatch.

What people talk about most

Service

People report high satisfaction with the service, praising the quick response times, easy questionnaire... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely fast and prompt... See more

Order

Consumers find order to be positive, highlighting a smooth online consultation and a very straightforward... See more

User experience

Users describe positive interactions with user experience, highlighting the super quick and easy ordering... See more

Product

Customers had positive experiences with product, frequently highlighting fast next-day delivery and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. I filled in a questionnaire and the next day I received the medication I required. No battling online forms, waiting for hours in a phone queue waiting to be answered by an automated answe... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! After being told by my GP they were no longer doing contraceptive services I was lost! I went online and found lots of places charging and thought that was my only option. I then fo... See more

Company replied

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

I knew I had a tooth infection, same symptoms as before, same pain and sensitivity. Submitted my request, clinican reviewd an prescribed the pergfect antibiotics. Product delivered next day as prom... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4-star
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1-star

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4.7

All reviews

(11,819)

4,722 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Utrogestan Capsules

Rated 5 out of 5 stars

Capsules delivered promptly

Capsules delivered promptly, which eased my pain considerably.
thanks
Alan

June 4, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Alan,

We are so glad to hear our capsules eased your pain. Thank you for your kind feedback.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

My normal pharmacy left me short on one…

My normal pharmacy left me short on one of my medications which meant another three hour drive to pick up half a packet of capsules, E surgery delivered in a timely manner and allowed me to take it easy.

April 13, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear that our timely delivery helped you avoid a long drive and allowed you to rest. Thank you for your positive feedback; we appreciate it.

Kind regards,

Tara
The e-Surgery Team

Rated 1 out of 5 stars

e-Surgery

e-Surgery

i would not recommend them at all stay away.

i wanted to buy two boxes of Amoxicillin 500mg Capsules and Metronidazole 400mg which may i add are completely over priced by 90% you can get 100 capsules for £15 i paid £23.96 just for 15 tablets the industry is a ripp off your better going to a chinese or Thailand pharmacy online which i ended up buying for much cheaper for 100 tablets of both Amoxicillin 500mg Capsules and Metronidazole 400mg

anyway after i paid got an email stating:

Your order es-1781910 has been placed on hold
order on hold. Because you’ve recently taken antibiotics for the same dental infection

this was a big fat lie never had this before ever ordered from them or anybody else before.

i emailed them they stated: treatment, our guidelines dictate that we can only prescribe 1 course of antibiotics at a time.

too much hassle to buy from them, they could have just sent it off as a one off no one would have known. plus it is way over priced anyway makes no sense, i just end up going to the chinese pharmacy online got 100 for less.

its best people take advantage of the NHS and get it cheaper as well.

March 18, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for your feedback, and I’m sorry you were disappointed with our service and pricing.

We do offer discount codes, which I can see you took advantage of, and you are of course welcome to use a different provider if our pricing doesn’t suit your needs.

However, I must address your concerns about antibiotics. For patient safety, we can only issue one course of antibiotics within a 12-week window. This is in line with our clinical guidelines and those of the majority of regulated pharmacies, designed to keep patients safe and reduce antibiotic resistance. You also mentioned in your email to us that you made a mistake in your consultation regarding previous antibiotic use. We did send you the Amoxicillin to help treat your dental infection as requested.

I want to strongly advise against purchasing or taking 100 tablets of antibiotics from unregulated sources. Taking excessive or unnecessary antibiotics puts you at serious risk of developing antibiotic-resistant infections, which can be extremely dangerous. The course length we provided is what is recommended by the NHS and is clinically appropriate for treating your condition safely.

I’m sorry if you found our process frustrating, but these guidelines exist to protect your health.


Kind regards,
Hannah Patient Success Team Lead at e-surgery

Rated 5 out of 5 stars

I would thoroughly Recommend this…

I would thoroughly Recommend this Pharmacy.

I Ordered Amoxicillin 500mg 15 Capsules.

was accepted without Hesitation.

Now Complaints.

December 10, 2024
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We appreciate your kind words and are glad to hear you had a positive experience ordering your medication. We strive to provide excellent service and are happy to know we met your expectations.

Kieran at e-surgery

Rated 5 out of 5 stars

Prescription successful

My wife needed a prescription for Amoxicillin so we decided to use the online services of Evaro e-surgery.com. The prescription for Amoxicillin arrived on schedule via Royal Mail. It's not our favourite carrier, but we chose them from a list of carriers.
The team are very careful in what they prescribe and to whom, so it may mean jumping through a few hoops before they are able to fill the prescription.
It was worth all the time spent and she was delighted when she eventually received the Amoxicillin capsules.
My wife wants to thank the team for their perseverance in making it possible for her to get her prescription filled.

October 18, 2024
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,


Thank you for taking the time to provide your feedback. I’m pleased to hear your experience using our service was positive and have let our staff know the feedback as it will make their day!

Kymberlie at e-Surgery

Rated 1 out of 5 stars

Extremely poor customer service opened…

Extremely poor customer service opened tablets in a blister pack and were all broken and being capsules all the contents had come out I have been a loyal customer but 2 weeks in not heard back never again avoid

September 25, 2023
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,
Thank you for taking the time to review our service.
Please do rest assured that we take all matters of damaged orders very seriously and always conduct our internal investigations with the upmost professionalism. This does mean that it can take up to 7 working days to for these investigations to complete.
I have taken a look into this for you and I can see that we have been back in touch with regards to our investigation yesterday. This resolution provided full details of our next steps that we are taking to ensure the matter is fully resolved for you.
At the time of the issue being reported we did advise that an internal investigation can take up to 7 working days to complete and provide details of the resolution.
I am pleased to say that the investigation was completed and resolution provided within the stated 7 working days.
If you would like to discuss this matter further, please do call our team on 01603 931600 or email hello@e-surgery.com
Kind regards,
Justin
e-Pharmacy Superintendent Pharmacist

Show reviews in all languages. (11,819 reviews)

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