e-Surgery & EVARO Reviews 

11,813
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 4,640 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the remarkably fast delivery times and the straightforward online consultation process, making it very simple to obtain necessary medication when booking a standard doctor or dentist appointment proves difficult. People also appreciate the clear instructions provided with the treatment and find the overall user experience exceptionally convenient and reliable. However, some people mentioned occasional issues with delivery delays caused by mail contractors or problems tracking their package. A few reviewers also noted frustrations when orders experienced unexpected holds, rejections, or required extra steps for approval.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting quick delivery and an easy... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that medications frequently arrive promptly... See more

Order

People report positive experiences with order, highlighting a very smooth, straightforward, and simple online... See more

User experience

Users describe positive interactions with user experience, highlighting the website as easy to navigate and... See more

Product

Consumers find product to be positive, highlighting how easy it is to share symptoms and receive effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product I ordered arrived within 24 hours. Royal Mail tracking service. Straight forward online consultation. Although I paid more than a prescription charge, I didn't have all the expense of a... See more

Company replied

Rated 5 out of 5 stars

Absolutely great service The NHS GP system is so broken getting an appointment and or prescription is a nightmare, reviews don't happen on time and if you can afford the luxury of meds not on NHS p... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Received dental antibiotics which I wouldn't have been able to get from my dentist or GP. The short course worked really well. Easy to order, quick delivery abd excellent guidance b... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Ordered some antibiotics for a gum infection on Thursday evening and they have arrived this morning (Saturday) I was kept in formed by email every step that the process was going th... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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1-star

Asks customers to review

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4.7

All reviews

(11,813)

4,710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Vagirux Vaginal Tablets

Rated 5 out of 5 stars

Tablets

Fab. Company highly recommended

September 14, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Julie,

We're so glad to hear you had a fantastic experience and highly recommend us! Your positive feedback means a lot to our team.

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

Waste of time

Waste of time, the second time this has happened to me now this year, i done the on line consultation for pain killers tablets, after the consultation they offer me about 6 choices for pain killers, i make my choice and pay £23. 3 hours later i get an email asking me to provide a presciption to prove i have had these tablets before , i let them know ive never had them before and thats why im using e sugery as getting a doctors appointment is impossible. 20 mins later an email order cancelled. Complete waste of time.

September 6, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

Thank you for taking the time to leave your feedback and I am truly sorry to hear that this has happened to you on two separate occasions. I completely understand how frustrating this must be, particularly when getting a GP appointment is so difficult at the moment.

I do want to explain that some of the medications we provide are prescription only, which means that we are required to ensure that a GP has previously initiated the treatment before we are able to dispense it. Unfortunately this is a legal requirement that we are unable to make exceptions to, and I am sorry that this was not made clearer to you before you completed your consultation and made payment.

However, I do not want to leave you without any options and we may be able to suggest some alternative pain relief options that we could help you with.

If you would like to explore this further, please do not hesitate to email us at hello@e-surgery.com with FAO Hannah in the subject line and we will do our very best to help find a suitable solution for you.

Once again I am sincerely sorry for the inconvenience and frustration this has caused and we hope to hear from you soon.

Kind regards,
Hannah, Patient Success Team Lead at e-surgery

Rated 5 out of 5 stars

Brilliant service tablets arrived on…

Brilliant service tablets arrived on time

August 29, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Chrissie,

We're delighted to hear that you received your order on time and that you found our service brilliant. Your positive feedback is greatly appreciated!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Bang on service the tablets came early…

Bang on service the tablets came early juat wot I needed thank you.

September 1, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Steven,

We're so pleased to hear that your order arrived quickly and met your needs perfectly. Thank you for your wonderful feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Excellent service from e-surgary…

Excellent service from e-surgary tablets are helping thank you
But royal mail let you down didn't get the order till Tuesday 1 September afternoon
Not Saturday the 30 th august and when not feeling well this was an issue for me but to be honest royal mail in my opinion never provided a good service now

August 28, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Rachel,

We are happy to hear our tablets are helping, and we appreciate your kind words about our service. We sincerely regret the delay you experienced with your delivery due to Royal Mail. We understand how frustrating it is when you're not feeling well and your order doesn't arrive as expected. We are always working to ensure a smooth delivery process for our customers.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Fast, easy and professional service

Everything went smoothly from start to finish. The whole process was quick, easy and pleasant. I only received one phone call to confirm my details, and my tablets were then sent out straight away. Very happy with the service and would definitely recommend!

August 27, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Monika,

We're so pleased to hear that your experience with us was smooth from beginning to end. It's wonderful to know that the process was quick, easy, and pleasant, and that you were happy with the service.

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

The boxes and tablets was all broken

The boxes and tablets was all broken, all the powder had come out the packs it looked like someone had just stamped all over them. Youse need to put them in a bubble pack or little boxes

August 19, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello Zoe,

I’m really sorry to hear about the condition your order arrived in. We definitely want to look into this for you. Could you please send photos of the damaged items, including the medical box with the dispensing label visible, to hello@e-surgery.com? This will help us investigate the issue and resolve it for you as quickly as possible.

Thank you for bringing this to our attention, and we apologise for the inconvenience caused.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Great service

Great service
Tablets arrived on time
Thank you

August 16, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're happy to hear you received great service and that your tablets arrived on time. Thank you for your kind words!

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Fast and timely delivery

Fast and timely delivery, excellent instructions and after my course of tablets, got rid of my infection when I was in a pinch!

While I would still urge people to go to their doctors/dentist first and foremost, e surgery makes for a great backup if you're unable to get to either.

August 7, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're delighted to hear about your positive experience with our service, especially the fast and timely delivery and the effectiveness of your treatment. We appreciate you highlighting our role as a reliable backup when traditional healthcare access is challenging.

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Dental infection

After discovering I have an ectopic eruption of my wisdom tooth and finding that it it was infected I tried to find a quick solve due to not being able to afford to see a dentist (students aren’t entitled to free dental care - I’m in full time university) I found your website online and ordered a 5 day course of amoxicillin, the process took no longer than 5 minutes and my tablets were delivered the next day, very efficient and convenient and I’m very grateful that what would’ve cost me hundreds at a dentist only cost £33 for my prescription and delivery

August 14, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We are truly grateful for your kind words and for sharing your experience with us. We understand the challenges students face with dental care costs, and we are glad our service could provide a convenient and affordable solution for your situation. We are pleased to know that our efficient process and quick delivery met your needs during a difficult time.

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Good service

Good service, quick and easy to do. Tablets came quickly. I will use this service again. I recommend this company.

August 6, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're so pleased to hear you received good service and found the process quick and easy. We're also glad your tablets arrived quickly. We truly appreciate your recommendation and look forward to assisting you again!

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

My tablets came next day as promised…

My tablets came next day as promised and was sent emails although the process .

August 10, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Pamela,

We're so pleased to hear your tablets arrived promptly and that you were kept informed throughout the process. Your positive feedback is greatly appreciated!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Quick consultation to check all was…

Quick consultation to check all was good then tablets arrived within 24 hours amazing service

August 6, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hello,

We're delighted to hear that your consultation was quick and that your tablets arrived so promptly. Thank you for your positive feedback about our service!

Kind regards,

Tara
The e-Surgery Team

Rated 5 out of 5 stars

Came a day early

Came a day early, 😃 all questions asked were needed to be asked. They was packed well and I finish the tablets tomorrow I will use again.

August 7, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Nanette,

We are so pleased to hear that your order arrived early and that our team was able to answer all your questions thoroughly. We appreciate your kind words and look forward to serving you again!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Easy to use and tablets arrived the…

Easy to use and tablets arrived the next day

August 8, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We are so pleased to hear that you found our service easy to use and that your tablets arrived the very next day. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Easy Verification and quick delivery

Verification was easily done following completion of a quick medical survey questionnaire and the tablets required were dispatched quickly and arrived the next day via Royal Mail tracked parcel service
the service was swift, reliable and stress-free as i was updated via text at each step of the varification and delivery service.

August 4, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Tim,

We are so pleased to hear that your verification and delivery process was swift, reliable, and stress-free. We're glad our text updates kept you informed every step of the way. Thank you for your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Ordered tablets and they were delivered…

Ordered tablets and they were delivered next day.
The service was easy to use and the speed of delivery outstanding.

July 31, 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Mark,

We're delighted to hear that you found our service easy to use and that your tablets were delivered so quickly. We truly appreciate your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

The swift action taken to get my…

The swift action taken to get my tablets.

August 3, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Tracey,

We're happy to hear about the swift action taken to get your tablets. We appreciate your positive feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Brilliant

Brilliant couldn’t get in doctors so contacted them online and had tablets by next day.

August 2, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Linz,

We're so glad we could help when you couldn't get in to see your doctor. We appreciate your kind words!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Fantastic service and can’t believe my…

Fantastic service and can’t believe my tablets were delivered next day which was a Sunday.

July 27, 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Cathy,

We're so glad to hear you received fantastic service and that your tablets arrived so quickly, even on a Sunday! We appreciate your kind words.

Kind regards,

Bradley
The e-Surgery Team

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