Easthaus Reviews 

67
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I chose Easthaus recently to handle the sale of my flat in Hackney (while not physically in the UK). I think I made a good choice. My main contact was Jenna Buck, who I found to be friendly, helpful,... See more

Rated 5 out of 5 stars

All I can say is a big thank-you to Jenna and the Team ! After 3 miserably failed attempts to sell my apartment over 3 years & dealing with various estate agents ….. along came Jenna with a magic... See more

Rated 5 out of 5 stars

A pleasure to work with and no crazy commission rates (like Foxtons or Modern House) plus, no long contract tie-ins. They got the flat under offer quickly and the sale over the line calmly and profess... See more

Company replied

Rated 5 out of 5 stars

This was my 6th purchase in London over a period of 18 years. By far, the most straightforward. Direct, honest and no gameplaying in an industry that is notorious for dodgy dealings. Jenna is approach... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Independent East London Estate and Letting Agency Covering: Aldgate, Bethnal Green, Bow, De Beauvoir, Dalston, Hackney, Haggerston, Hoxton, Homerton, London Fields, Leyton, Leytonstone, Stepney, Stoke Newington, Victoria Park, Walthamstow, Whitechapel


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4.8

Excellent

TrustScore 5 out of 5

67 reviews

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4.8

All reviews

(67)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

London Flat Sale - Excellent

I chose Easthaus recently to handle the sale of my flat in Hackney (while not physically in the UK). I think I made a good choice. My main contact was Jenna Buck, who I found to be friendly, helpful, efficient and reassuring. The same was true of all the other members of staff that I dealt with during the course of the sale. The whole process could have been quite fraught and stressful, but Jenna handled it with aplomb and took 99% of the stress out of the situation for me, for which I'm very grateful. I would recommend Easthaus to others (and indeed I already have). A very good experience.

July 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Far better than my previous agent!

I chose to let my property through Easthaus having heard they were honest, professional, efficient and reliable. They are all those things but, above all, they care. Sophie and Alanah, have constantly given me invaluable advice over the years, and have dealt efficiently with all issues concerning the property I let through them. They protect both my interests and those of my tenants, thus guaranteeing a worry-free arrangement between myself and the tenants. I wholeheartedly recommend Easthaus.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Easthaus are an incredible team and oh…

Easthaus are an incredible team and oh so different from every other agent out there. I have worked with them as photographer and they sold my flat and every step of the way was a wonderful relationship. No BS and i knew i could trust them and we got what we wanted for our flat. THANK YOU EASTHAUS!!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and great communication

A pleasure to work with and no crazy commission rates (like Foxtons or Modern House) plus, no long contract tie-ins. They got the flat under offer quickly and the sale over the line calmly and professionally. I really appreciated that Easthaus were at all times easy to communicate with. Real human beings Liam (and when away Jenna) helped at every stage of process - personally available by whatsapp and phone. Attractive, design-led marketing and photography. Highly recommend!

November 1, 2025
Unprompted review
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Reply from Easthaus

Thank you so much for lovely words, it's really appreciated. It was pleasure to assist with the sale of your flat and we wish you all the best for the future. Liam and Jenna

Rated 5 out of 5 stars

The best Estate Agent we've ever worked…

The best Estate Agent we've ever worked with, throughout the selling process, I can not fault Easthaus. It turned out to be a complex sale, and Jenna and the team went above and beyond to assist me at every step. I am extremely grateful to them, and would highly recommend Easthaus. Thank you.

July 23, 2025
Unprompted review
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Reply from Easthaus

You are very kind! It was pleasure to be able to help. Wishing you all the best, Jenna

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Rated 5 out of 5 stars

Jenna was outstanding

Jenna was outstanding! Easy to work with, cheerful and positive throughout, went the extra mile and even took a phone call whilst on holiday!
She was with us the whole way and didn’t “fob us off” on a junior. Ensured the viewings went well; watered plants and vacuumed the carpets when we were absent.
And a very competitive fee for a very high level of service. I can’t recommend highly enough!

April 4, 2025
Unprompted review
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Reply from Easthaus

Thank you so much for taking the time to leave us such a lovely review. It was a pleasure to assist with your sale, wishing you all best.

Rated 5 out of 5 stars

Exceptional company

We let out our property with Easthaus and have been using them for a few years now. Right from the beginning of the process we knew they were a different kind of estate agent. They are knowledgeable, professional and friendly. They’re not the cheapest, but definitely not the most expensive and are 100% worth the money. It’s a shame they only operate in the east of London as I would love to use their service all over London! They are truly fantastic company and I would recommend them (and have done so) to family and friends

January 24, 2025
Unprompted review
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Reply from Easthaus

What lovely words, thank you so much, its really apprecaited.

Rated 5 out of 5 stars

Exceptional service from start to…

Exceptional service from start to finish with Easthaus. Jenna and the team went above and beyond to help us with our flat sale. Jenna was incredibly responsive, helpful, insightful and dedicated. We would not have got the great outcome we did without her help. Highly recommend!

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely seamless experience

Absolutely seamless experience! Liam was fantastic at completing my flat - always quick to reply and chase outstanding questions! It made the whole process very stress-free - would recommend to everyone! Thank you so much!

October 14, 2024
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Rated 1 out of 5 stars

Not a great experience

Not a great experience. It seems maybe we were unlucky looking at some of the other reviews but the numerous mistakes that Easthaus made ranging from simple spelling errors and ignoring emails to advertising our property at an unagreed price, it can't just be chance. We have been with them over a month now and haven't received a single call, not even to apologise.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

All I can say is a big thank-you to…

All I can say is a big thank-you to Jenna and the Team !
After 3 miserably failed attempts to sell my apartment over 3 years & dealing with various estate agents …..
along came Jenna with a magic wand !!! and two days ago I completed the sale . What a uniquely, brilliant customer centred approach to selling & buying Easthaus has created.
I felt reassured and informed every single step along the way receiving very supportive update calls and messages. Jenna has a professional, truly positive, can do, upbeat energy in supporting both seller and buyer. I cannot recommend enough. Thank you for making what seemed impossible come true .

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!

The team at Easthaus are always professional and keen to assist. An absolute pleasure to work with. Cannot recommend highly enough!

May 2, 2023
Unprompted review
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Reply from Easthaus

Thank you for your kind words Michael, much appreciated! Best wishes, Sophie

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Rated 5 out of 5 stars

I have now sold two properties through…

I have now sold two properties through Easthaus and can't praise them more highly. Jenna is literally there for everything, the highs, the lows, the madness! Both times she got me an offer within a week and saw them both through. Neither proved easy. But Jenna smoothed all the rough edges and surmounted every hurdle. She is invincible.

January 20, 2023
Unprompted review
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Reply from Easthaus

Thanks so much for your lovely words, its been a delight working with you over the years and having the opportunity to sell your beautiful homes, we are sad to see you leave East London. Best wishes for the future and please keep in touch.

Rated 5 out of 5 stars

Great estate agents in Hackney

I recently brought a flat in Hackney through Easthaus and was really impressed. Liam & the team were consistently thoughtful & accommodating of any requests and despite being the purchaser I never felt like the advice they gave was biased. I will definitely use them in future and would definitely recommend to anyone looking for an agent.

January 23, 2023
Unprompted review
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Reply from Easthaus

Thank you Tom! So pleased you were happy with our service and hope you are enjoying your new home. If we can be of any help in the future, please do not hesitate in getting back in touch!

Rated 5 out of 5 stars

I recently bought my first flat with…

I recently bought my first flat with the help of Liam at Easthaus. The process was very smooth and Liam was always helpful and responsive which helped us to complete the purchase quickly. Would highly recommend working them.

December 19, 2022
Unprompted review
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Reply from Easthaus

Thank you for your review and we are delighted to read you were happy with the experience you had purchasing a home with Easthaus! Please do not hesitate in getting in touch if we can be of any further help. Best wishes.

Rated 5 out of 5 stars

I recently bought a flat (FTB) and…

I recently bought a flat (FTB) and Easthaus represented the seller. Jenna and Liam were both generally really responsive and helpful in answering my various questions along the way, from the first viewing to ultimately completing, and did what they could to speed the process along. I wouldn't hesitate to recommend them to others in the area.

December 16, 2022
Unprompted review
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Reply from Easthaus

Thank you Joe, so pleased to read you had a positive experience purchasing your first apartment via Easthaus. It was a pleasure working with you and we hope you are enjoying your new East London home. If we can be of assistance in the future, please do not hesitate in getting back in touch!

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Rated 5 out of 5 stars

Recently purchased my first apartment…

Recently purchased my first apartment in London and had the pleasure of working with Jenna Buck at Easthaus. She was incredibly helpful from the first viewing all the way to handing off the keys on the closing day. Always prompt, knowledgeable and patient with my first time buyer questions, I would definitely recommend her to anyone hoping to buy in London.

December 2, 2022
Unprompted review
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Reply from Easthaus

Thank you John, it was a pleasure helping you buy your first London home! We are always happy to help with queries and thank you for being so prompt and efficient with all your documents and progressing the purchase. Hope you are enjoying your East London home and please do not hesitate in getting in touch if you have any more queries or we can be of help in the future.

Rated 5 out of 5 stars

Highly recommended for first-time buyers

I was a first-time buyer and had the pleasure of dealing with Liam. He was simply perfect - From the first visit to the completion date, Liam was very efficient, supportive, and quick to respond to my many requests in a friendly and professional manner. Thanks to him, the process ran smoothly and stress-free. I couldn't recommend him highly enough.

November 18, 2022
Unprompted review
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Reply from Easthaus

Thank you so much for your review Antoine, we’re very pleased to hear that you received excellent service from Easthaus!
We hope you have settled into your new home, and if you need any assistance in the future, please do not hesitate to reach out.

Rated 5 out of 5 stars

Proactive, Professional & Personalised

I used Easthaus to sell my flat in Stratford after a friend recommended them - and I was not disappointed! It was my first time selling, and both Jenna and Liam were a tremendous support throughout the whole daunting process.

They were proactive, available, professional, friendly and knowledgeable. Exactly the type of personalised support I needed.
As soon as I had listed, I had numerous viewings set-up and received constant updates on the progress and offers. I received great advice throughout the process and when there were stumbling blocks with my own solicitors and paperwork, they helped me over the finish line.

I highly recommend Easthaus and delighted I chose their services over a larger national / international firm. I would 100% use their services again. Thank you Jenna & Liam.

August 18, 2022
Unprompted review

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