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Easy Bathrooms Reviews 

13,522
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 2,841 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly knowledgeable and friendly staff for providing exceptional guidance and patience throughout the entire design and product selection process. Consumers note that the showrooms feature an impressive and extensive range of displays, making it wonderfully easy to plan and visualize their ideal bathroom projects. However, some reviewers noted frustrating issues with unexpected delivery delays and missing parts from their orders. A few other people also felt that certain product components were of lower quality, leading to unexpected complications or requiring extra adjustments during the fitting stage.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, extensive product knowledge, and... See more

Product

Customers consistently note ambiguous experiences with product quality and orders. While some reviewers... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are helpful, knowledgeable, and... See more

Delivery service

People report ambiguous experiences with delivery_service, as consumer opinions are sharply divided. Many... See more

Quality

Reviewers mention ambiguous feedback about quality, reflecting a high level of disagreement among customers.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

On 26 May I ordered a heated towel rail that was due to be delivered on 2 June. However, a few days later I was informed it was out of stock - it was eventually delivered on 24 June. Luckily the del... See more

Rated 5 out of 5 stars

Ive had 3 bathrooms done by easy bathroom and every one are just perfect. The service we have received from their installers has been nothing but amazing, professional and clean. The deign headset is... See more

Rated 5 out of 5 stars

Vicky was so helpful when we went to choose our tiles and aqua board for an en suite we are having built. We showed vicky a picture of our vision & she showed & talked us through all the options.... See more

Rated 5 out of 5 stars

Overdue review ( sorry Jo) Absolutely amazing service from Jo at Easy bathrooms… it really was made ‘easy’ with Jo helping us… she really knows her stuff and was an absolute pleasure to deal wit... See more


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Mirror Shop
  4. Radiator Shop
  5. Shower Door Shop
  6. Tile Store

About Easy Bathrooms

Written by the company

Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.

Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.

Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.

Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(13,522)

2,724 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were all great

The staff were all great, they left us to look around. Once we had decided what we wanted they were very knowledgeable & gave good advice. The staff at the Galashiels thank you.

August 11, 2026
Rated 5 out of 5 stars

Great service.

From order to delivery and sorting out any issues with equipment that wasn't right on delivery the staff at the Aintree, Liverpool store have been fantastic. They even price matched the electric shower we bought that was cheaper at Screwfix. The bathroom fittings we bought see to be very good quality.

July 25, 2026
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. The shop staff are great, but the company returns policy is terrible. Head office are not helpful at all. I would be careful buying again because returning items is not a option.

August 15, 2026
Rated 5 out of 5 stars

Very good apart from one thing.

Very good apart from one thing.
The supervisor was a tad curt when we asked a question,
We hadn't dealt with him before, everyone of the lads we usually deal with have been fantastic
Having spent a few thousand pounds over the last months. We were a little disappointed tbf.
Hopefully we won't have to deal with him next time.
Thanks

August 15, 2026
Rated 5 out of 5 stars

Easy bathrooms in warrington was a…

Easy bathrooms in warrington was a revelation. From going in with no idea what we wanted to a fully formed en suite, Kev and Tom helped and guided us through every step. Not only with choosing but the suggestions about the types of tiles, colour matching, flooring and fittings, the team at warrington never missed a beat. The result? A lovely fitted bathroom that will be enjoyed for years to come. Delivery was prompt with the team being fast and efficient, making sure it was all left in a tidy secure place before leaving. Overall, I cannot recommend the team at easy bathrooms highly enough. If you choose to use them you will not go wrong

June 15, 2026
Rated 5 out of 5 stars

Excellent service

Helpful and knowledgeable staff. Excellent selection of tiles. Good communication when order ready for collection.

August 15, 2026
Rated 5 out of 5 stars

Sales man went the extra mile

Sales man went the extra mile, polite informative and knew his stuff , making sure every box was ticked , making sure everything was precise and explained things in a simple way I could understand, nice man

August 15, 2026
Rated 5 out of 5 stars

They confirmed my delivery a few days…

They confirmed my delivery a few days before. I changed for a more convenient date, they were more than happy to accommodate this. They also advised me how to store them. The delivery driver was very helpful.
My independent bathroom fitter said the panels were of high quality compared to others he had used.

August 1, 2026
Rated 4 out of 5 stars

Welcomed soon as I walked in

Walked in a straight away I was welcomed by karly, she went through the products I needed with me and when that would be arriving and helped me open a trade account with easy bathroom, very professional

August 15, 2026
Rated 4 out of 5 stars

The person we dealt with was very…

The person we dealt with was very helpful, and we chose some tiles that we liked, however we were absolutely astounded at the charges for delivery to the shop and also there was a collection fee mention which we refused.
In our opinion this is not the way to conduct a business!!

August 14, 2026
Rated 5 out of 5 stars

We have visited Easy Bathrooms

We have visited Easy Bathrooms, Ravenside retail park Enfield a few times during the last few months whilst refurbishing our downstairs toilet.

We have always dealt with Kofi who is professional and very helpful. He has always given us good advice, he listens to what we need and researches suitable options and has the patience to demonstrate how things work. For example, we couldn’t work out how a particular toilet roll holder could be fixed so it could be used from the right hand side or left. Kofi unscrewed it and showed us.
He provides great customer service.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

A warm welcome

A warm welcome, doors held open. A listening ear and a lady whoe who knew the stock and took me immediately to exactly the mirror I wanted.

August 12, 2026
Rated 4 out of 5 stars

everyone were very friendly and…

everyone were very friendly and helpful, even when things were wrong they helped as quickly as they could and sorted it out for us. Overall quality of bathroom items are really good. The only negative thing and we were disappointed that even though we had Easy bathrooms come and measure up for us, we had two full boxes of tiles left over and they wouldn’t even take one back, this was measured by them and that is a lot of tiles left over and as they measured it I think they should have at least taken one back

August 12, 2026

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