Easy Bathrooms Reviews 

I’m a tile contractor based in Sheffield but have quite a lot of work out in chesterfield so I use the easy bathrooms because they have quality adhesives and grout and tile trims and dean and the rest of the staff very helpful on which products are best for different jobs would 100% recommend to anyone who is looking good quality tiles

Jade was extremely easy to deal with in every aspect of the process and was helpful in giving advice when needed

Attentive, flexible and helpful.

From start to finish team have been extremely helpful & given lots of advice.
Georgia dealt with our initial enquiry & planned the design & helped with finding right fittings etc. She was very efficient & sent us quotes & plans which were very useful. Our further questions were answered & further advice given.
All members of staff we dealt with were very polite & helpful. Very satisfied with the service & goods we bought.

Good staff and good service

Started well. The store helped me create two bathrooms. Jenny in the Stafford branch was a great help.

Since then though has all been a bit of a mess.

2 failed deliveries. Despite paying a high delivery fee.

Then when the items finally arrived, pieces were missing. My plumber was constantly having to find work elsewhere due to the delays and mistakes.

Now one of the showers has failed. And despite contacting them over 3 weeks ago, little progress has been made to fix it, despite a selling point being the guarantee for the goods

It all seems a bit silly. For example, the shower unit is faulty as it flicks from cold to very hot with barely any movement of the dial, but before they would do anything I had to send pictures of the fault. How on earth can you show something being too hot I'm a picture!

Real shame, the plumber recommended I use them, but even he regretted that, and I certainly do now as well.

They were very friendly & helpful in store. I have now used this store a few times & I highly recommend

would of been a 5 star if they hadn't messed our delivery option up

Delivery day kept changing, made it hard to fit in with plumber

Really frustrating order hasn’t arrived again!!!
They are avoiding me now £85 paid for delivery and it’s a no show !!
I will have to get a refund and go elsewhere..
wish I had looked at the reviews regarding delivery. It would seam this is normal and the staff just don’t seam bothered…
Please shop elsewhere!!!

We had a great service and excellent communication from Easy Bathrooms. Ivor was super helpful and very patient and responsive working with us to get the best design for our small downstairs toilet.
Communication before and on the day of delivery was excellent and the delivery team were very polite and helpful. Everything we ordered arrived and arrived very well packaged and undamaged.

Your employees were friendly, helpful and informative. Just what you want.

From the very start of the transactions all the staff were to the highest standard of professonal service, there friendly and great attitude, support, welcome was fantastic, Even at a point were we had got one floor tiles short they went the extra mile to help us solve the issue, Highly recommend this company and staff, well done to all thank you. UNIT3,ST ANDREWS TRADE PARK, DRAGON LN, DURHAM, DH12QX

My order was what I wanted

Excellent staff and delightful to meet someone who wanted to sell their equipment.a good product and we are awaiting it to be fitted.

We decided to use Easy Bathrooms as we had done a lot of research and found William in the Oxford Store to be very helpful and knowledgeable in designing our dream bathroom.
The fact the company can take care of everything, including installation and offer a 2 year guarantee sold it to us.
We did have a few problems during the installation but they were all resolved quickly and we are now starting to enjoy our new bathroom.

Renovating a new home can be quite overwhelming with lots of decisions to make. I visited the showroom in Tilehurst, Reading and was greeted by Hugo. He was attentive, patient, informative and made my shopping experience a delight. He answered all my questions (there were many) and nothing seemed like too much trouble for him. He took em around the showroom locating the items I was interested in so could view them in ‘real life’ rather than a brochure. He wasn’t push with sales at all. What a wonderful member of staff! Profit quality so far seems great and I woudl highly recommend the store and definatekt Hugo to friends and family.

The tiles I ordered are perfect and the service I was given from the Chichester store was excellent

On 26 May I ordered a heated towel rail that was due to be delivered on 2 June. However, a few days later I was informed it was out of stock - it was eventually delivered on 24 June. Luckily the delay hasn't affected the work on the bathroom, but I was surprised there was nothing on the website indicating that the item was out of stock. That said, all communications from staff at Easy Bathrooms were very efficient, timely and friendly.

I've only seen this particular heated towel rail at Easy Bathrooms - it was worth waiting for.

In my opinion products are substandard & I could have bought better quality elsewhere for substantially less. Trying to get their customer service people to listen to my issues is a complete joke, they spend their time just fobbing you off. Reported the company to Trading Standards