Excellant products bath toilet and sink units. Packaging needs improving as marks were found on the edge due to wooden crate rubbing it but came out. Taps etc very very expensive so went else where.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service. The employees are very professional and make you feel comfortable about asking questions, taking time to think, etc, also friendly. But most important for me is that they come across ve... See more
Company replied
We travel all the way from Manchester to visit Easy Bathrooms, as Gemma is so kind, extremely knowledgeable and always identifies the correct tiles for our new house. Gemma was also great at picking o... See more
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Sales is relaxed, allowing you to browse the products at your own time without any pressure. Ben, in the Barnsley store, was patient and knowledgeable and guided us through the process of choosing the... See more
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Company details
About Easy Bathrooms
Written by the company
Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.
Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.
Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.
Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.
Simply Luxurious
Written by the company
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contact info
Easy Bathrooms, WF2 7UA, Wakefield, United Kingdom
- 0330 660 1120
- Support@easybathrooms.com
- easybathrooms.com
Complete Bathroom Installation Service
4.3
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 1 week
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First class service.
Fantastic staff who were interested, helpful, accommodating and very informative.
Professional but also approachable.
August 27, 2026
Unprompted review
Thomas was very good and helpful and…
Thomas was very good and helpful and good knowledge of the tiles and what we would need for our bathroom. He helped to ensure we got the finish we wanted.
August 27, 2026
Unprompted review
Reply from Easy Bathrooms
Thank you for your lovely review! We’re delighted to hear that Thomas was so helpful and knowledgeable, particularly with advising you on the tiles and what you would need for your bathroom.
It’s great to know that his guidance helped you achieve the finish you were looking for. We’ll be sure to pass your kind feedback on to Thomas!
Many thanks,
Easy Bathrooms & Tiles
Reply from Easy Bathrooms
Thank you for your 5 star review, we are delighted to hear you enjoyed our service and look forward to seeing you again!
Many thanks
Easy Bathrooms & Tiles
Good choice and knowledgeable staff
August 12, 2026
Reply from Easy Bathrooms
Thank you for your excellent review! We are delighted to hear you found our customer service team knowledgeable and they were able to assist you in designing your dream bathroom!
We look forward to dealing with you again soon,
Many thanks
Easy Bathrooms & Tiles
Reply from Easy Bathrooms
Thank you for your excellent review Lisa! We are thrilled to hear you found our bathroom showroom staff helpful, and we hope you found everything you needed for your bathroom renovation.
We hope to see you again soon!
Many thanks
Easy Bathrooms & Tiles
Reply from Easy Bathrooms
Thank you for your excellent review, we really appreciate your feedback and we're glad you found our customer service so helpful when choosing your bathroom products.
We hope you love your new space, and look forward to dealing with you again soon!
Many thanks
Easy Bathrooms & Tiles
The good experience starts in the…
The good experience starts in the showroom where the staff in Bournemouth is excellent, they know there products well and use their knowledge well to help the customer decide.the ordering, delivery and after sales service is equally as good.
August 12, 2026
Reply from Easy Bathrooms
Thank you for your fantastic review! We’re delighted to hear that you had such a positive experience with our Bournemouth team. It’s great to know that their product knowledge and helpful advice made your decision easier, and that you were equally pleased with the ordering, delivery and after-sales service. We really appreciate your kind feedback and look forward to welcoming you back in the future!
Many thanks,
Easy Bathrooms & Tiles
Great helpful staff
August 26, 2026
Reply from Easy Bathrooms
Thank you for your 5 star feedback, we really appreciate your review and it's great to hear you found our staff so helpful.
Thank you for choosing Easy Bathrooms & Tiles!
Staff are always really helpful and…
Staff are always really helpful and friendly
Tiles were excellent quality
August 25, 2026
Reply from Easy Bathrooms
Thank you for your lovely review! We’re delighted to hear that you’ve found our team so helpful and friendly, and that you’re pleased with the quality of your tiles. We really appreciate your kind feedback and hope you enjoy your new tiles for many years to come!
Many thanks,
Easy Bathrooms & Tiles
Reply from Easy Bathrooms
Thank you for your 5 star feedback, we really appreciate your review and it's great to hear you found our staff so helpful.
Thank you for choosing Easy Bathrooms & Tiles!
Really bad experience for a simple spare part
I ordered a seal for my shower door and was asked to provide pictures of my existing on. Still they delivered the wrong size. I had to pay upfront for the item, and when they eventually found out which one I needed, after providing exact measurements, I had to pay upfront for that as well. The whole process from ordering to finally having the correct seal took 4 weeks. The bathroom suite had been delivered only 2 years previously so thought it would have been straightforward to identify the correct model.
Eventually I received a refund for the wrong item. Although the staff were friendly and helpful, I still feel it was a very bad experience, and quite exhausting too. When I asked for some compensation for all my time wasted, I was told I could contact head office, as the individual branch could not authorise such a thing. I simply gave up, as I was so fed up with spending so much time on a £20 spare part.
August 26, 2026
The vast selection of tiles and very…
The vast selection of tiles and very helpful staff.
August 12, 2026
Reply from Easy Bathrooms
Thank you for your lovely review! We’re delighted to hear that you were impressed with our wide selection of tiles and found our team so helpful. We really appreciate your feedback and hope to welcome you back again soon!
Many thanks,
Easy Bathrooms & Tiles
As soon as I walked in I felt very…
As soon as I walked in I felt very welcomed netty was really polite, found what I was looking for and ordered
August 26, 2026
Reply from Easy Bathrooms
Thank you for your excellent feedback, we are delighted to hear Netty provided you with a great service!
We hope you love your new bathroom and hope to see you again.
Many thanks
Sophie
Easy Bathrooms & Tiles
We bought two radiators from this…
We bought two radiators from this company in April with a delivery date of early May when they arrived we received a email saying that the valves were out of stock and would be delivered at a later date, how can a company sell you a product that they don’t have ? several more dates were given but no valves arrived,when I complained and asked for compensation they had the nerve to quibble about how much bearing in mind that I had to keep putting my plumbers off, eventually I received £100 and the valves finally came beginning of August.
I wouldn’t recommend this company to anyone,shocking customer service.
August 3, 2026
Unprompted review
Reply from Easy Bathrooms
We’re really sorry to hear about your experience and apologise for the delays and inconvenience caused by the missing valves. We completely understand how frustrating it must have been to receive multiple revised delivery dates.
This is certainly not the level of service we aim to provide, and we’re disappointed that your experience fell short of expectations. We will feed your feedback back to the relevant teams so that the issues you’ve raised can be reviewed and addressed.
We’re sorry again for the frustration and inconvenience caused, and thank you for taking the time to share your experience.
Many thanks
Sophie
Easy Bathrooms & Tiles
Staff were excellent at explaining and…
Staff were excellent at explaining and we looked at many different options and deals available at the time. Super quick replies and accommodated our needs.
August 26, 2026
Reply from Easy Bathrooms
Thank you for your fantastic review! We’re delighted to hear that our team were able to explain the different options available and help you find the right choice for your needs. It’s also great to hear that you received quick responses and that we could accommodate your requirements. We really appreciate your kind feedback and hope you enjoy your new bathroom!
Many thanks,
Sophie
Easy Bathrooms & Tiles
Dan at Kettering
We visited the Kettering store today to discuss options for a new bathroom. We met with Dan who was so helpful and patient with us. He offered creative solutions to our annoying bathroom dimensions. He was so nice and personable and did not feel pressured in anyway to go with a particular item. Thank you :)
August 26, 2026
Unprompted review
Reply from Easy Bathrooms
Thank you for your lovely review! We’re delighted to hear that Dan was so helpful, patient and friendly during your visit to our Kettering showroom. It’s fantastic to know that he was able to come up with creative solutions for your bathroom and make the experience feel relaxed and pressure-free. We’ll be sure to pass your kind comments on to Dan!
Many thanks,
Sophie
Easy Bathrooms & Tiles
Swindon Showroom Sales Team are Great
The sales team at the Swindon showroom were all very helpful and knowledgeable. We ordered a walk in shower and shower tray with their assistance and the whole process was very easy. We actually ordered the wrong tray and the sales team rang and explained and ordered the correct tray for us. We also had an issue fitting the glass door but we called into the showroom and they rang one of their technical advisors who explained the fittings to us and we were able to fit the glass door successfully. Thank you to all.
August 18, 2026
Reply from Easy Bathrooms
Thank you for your fantastic review! We’re delighted to hear that the team at our Swindon showroom made the whole process so easy and were on hand to help whenever you needed them. It’s great to know they were able to spot the tray issue and arrange the correct one, as well as assist with fitting the glass door by getting advice from our technical team.
We really appreciate you taking the time to share your experience and will be sure to pass your kind comments on to the Swindon team. Thank you for choosing Easy Bathrooms & Tiles!
the company had a tile we liked
the company had a tile we liked, it was slightly over our budget probably because of the delivery charge that was in my eyes quite expensive @ £70.
The showroom is very nice. we were greeted by a gentleman at the first desk who guided us to the tiles. that was Scott who later took our sale. he was very helpful.
overall happy with the service he provided to us. thanks Scott
August 22, 2026
Unprompted review
Reply from Easy Bathrooms
Thank you for your lovely feedback! We’re delighted to hear that you found the showroom impressive and that Scott was so helpful throughout your visit, from helping you find the right tiles through to completing your order.
We also appreciate your honest feedback regarding the delivery charge and understand that this can be an important consideration when working to a budget. We’ll be sure to pass your comments on to the relevant team.
Thank you for choosing Easy Bathrooms, and we’ll be sure to share your kind words with Scott!
Should not give material to contractors…
Should not give material to contractors who do not complete their job,and then I have to pay for more materials to complete the job myself.
August 7, 2026
Reply from Easy Bathrooms
We’re sorry to hear about the frustration caused and understand your concerns regarding the additional materials and costs.
I can see that when we were notified of the issue, we arranged a replacement and covered the cost of this free of charge. However, if there is anything further we can assist with, we’d be happy to look into this for you. Please feel free to contact our team at feedback@easybathrooms.com with your order details so we can review the matter further.
We apologise for the inconvenience caused and appreciate you taking the time to share your feedback.
Many thanks
Sophie
Easy Bathrooms & Tiles
Reply from Easy Bathrooms
We’re sorry to hear about the delay in receiving your part and understand how frustrating it must have been, particularly if you were initially advised that it was available. We appreciate you taking the time to share your feedback and apologise for the inconvenience caused. We’ll be passing your comments on to the relevant team to help us improve our service.
Many thanks
Sophie
Easy Bathrooms & Tiles
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