Excellant products bath toilet and sink units. Packaging needs improving as marks were found on the edge due to wooden crate rubbing it but came out. Taps etc very very expensive so went else where.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If you are looking for a new bathroom look no further than Easy Bathrooms at Grantham. Vero Deprat Senior Consultant will be only too happy to show you their extensive range with her years of experi... See more
Company replied
We have visited Easy Bathrooms, Ravenside retail park Enfield a few times during the last few months whilst refurbishing our downstairs toilet. We have always dealt with Kofi who is professional... See more
Company replied
We visited the Kettering store today to discuss options for a new bathroom. We met with Dan who was so helpful and patient with us. He offered creative solutions to our annoying bathroom dimensions. H... See more
Company replied
Company details
About Easy Bathrooms
Written by the company
Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.
Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.
Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.
Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.
Simply Luxurious
Written by the company
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contact info
Easy Bathrooms, WF2 7UA, Wakefield, United Kingdom
- 0330 660 1120
- Support@easybathrooms.com
- easybathrooms.com
Complete Bathroom Installation Service
4.3
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The store staff were excellent
The store staff were excellent. Phil was our salesman and was extremely knowledgeable and couldn't do enough to insure our order was correct and suitable.
I think easy bathrooms need to adjust your policy on installs because the price quoted to install was extremely high.
September 4, 2026
I recently brought some tiles from your…
I recently brought some tiles from your staples corner branch. The enquiry was handled by Dips, he was extremely helpful and answered other questions I had about other tiling issues. When the tiles came in and I returned Dips was still on duty and he helped me again, taking the tiles to my car for me. He is a great advert for your business .
September 4, 2026
Unprompted review
We stumbled upon the Leicester branch…
We stumbled upon the Leicester branch where we met Aiden who offered us solutions in a very relaxed non-sales orientated discussion. Units delived as planned and are of good quality (I stalled myself). Small issue with delivery charge all sorted again by Aiden. Very happy
August 4, 2026
Unprompted review
Excellent Customer Service
Our whole experience with Easy Bathrooms has been truly excellent. We visited our local Rayleigh store where we were very impressed with the range of products available. Phil spent many hours with us patiently planning our bathroom, which wasn’t straight forward as we needed a wall removing. Nothing was too much trouble. Phil was also on hand during our installation to assist when a damaged product needed re-ordering. This was done very efficiently and the replacement item arrived very quickly.
Communication from Easy Bathrooms head office was also excellent. We had regular emails and phone calls to up-date us. Any questions we had were quickly replied to and dealt with.
Our installation team P&JINSTALLATIONS LIMITED were superb! They were courteous at all times and took excellent care of our property ensuring there was no damage. We are delighted with the work they have carried out and would thoroughly recommend them. Thank you Easy Bathrooms, you have provided a really excellent service!
September 4, 2026
Unprompted review
Friendly and knowledgeable staff
The showroom was well laid out, with lots of ideas. The member of staff in the showroom was very friendly and approachable. Advised us on what is needed and explained in a clear manner regarding collection details and speedy delivery.
September 3, 2026
Reply from Easy Bathrooms
Good Morning Clare,
We’re so pleased the showroom gave you plenty of inspiration and that our team were able to guide you through what you needed. It’s great to know the collection information and delivery arrangements were explained clearly and that everything felt straightforward.
We really appreciate your feedback and hope you enjoy bringing your new bathroom together!
Kind Regards,
Sophie
Staff were very professional and…
Staff were very professional and friendly, offered great advice on products available
September 3, 2026
Reply from Easy Bathrooms
Good Morning Scott,
It’s really nice to hear that our team made you feel welcome and took the time to give you advice on the products. We know choosing the right bathroom products can be a big decision, so we’re pleased we could make the experience a little easier for you.
We’ll be sure to share your kind comments with the team.
Kind Regards,
Tara
Products you can trust .
Good staff , great range of products and prompt delivery service .
September 3, 2026
Reply from Easy Bathrooms
Good Morning,
We’re delighted you were happy with our product range, friendly service and prompt delivery. We really appreciate your feedback and hope to see you again soon!
Kind regards,
Tara
Very helpful staff in shop and fast…
Very helpful staff in shop and fast delivery and good quality products
September 3, 2026
Reply from Easy Bathrooms
Good Morning,
It’s fantastic to hear that everything came together so smoothly, from the helpful service in our showroom to the speedy delivery. We’re also glad you’re pleased with the quality of your products.
Your feedback means a lot to the team, and we hope to have the opportunity to help you again in the future.
Kind regards,
Sophie
Bathrooms and showers and tiles
Large choice of colours and tiles .
Great range of showers , staff are knowledgeable . Jo helped us she was friendly and helpful. Price ranges are great . Would use again
August 20, 2026
Reply from Easy Bathrooms
Good Morning Michele,
It’s great to hear that you enjoyed the range we have available, from the choice of tiles and colours to our selection of showers and different price points. We’re especially pleased that Jo was able to make your visit a friendly and helpful one.
We really appreciate your kind words and your plans to use us again. We look forward to welcoming you back!
Kind regards,
EB
We had a tremendous amount of help and…
We had a tremendous amount of help and support from Dawn at Bridgnorth to design and source our new bathroom. She was fully aware of technical and practical implications of our choices and able to guide us into successful outcomes.
September 3, 2026
Reply from Easy Bathrooms
Good Morning Heather,
It’s wonderful to hear how much help and support Dawn provided throughout the design and selection of your new bathroom. Her knowledge of both the technical and practical side of the products clearly made a real difference, and we’re so pleased she was able to guide you towards the right choices.
We’ll be sure to share your kind words with Dawn at our Bridgnorth showroom, we’re sure she’ll be delighted to hear them.
Thank you again for choosing Easy Bathrooms, and we hope you’re delighted with the finished result!
Kind regards,
Tara
Good show room with very friendly and…
Good show room with very friendly and helpful staff. The delivery was quick and everything was delivered well packaged.
September 3, 2026
Reply from Easy Bathrooms
Good Morning Gareme,
It’s great to hear that you had such a positive experience, from the friendly and helpful team in our showroom through to receiving your order quickly and in good condition. We’re pleased everything arrived securely packaged and as expected.
We really appreciate your recommendation and hope to see you again in the future!
Kind Regards,
Tara
Great selection of stock and displays…
Great selection of stock and displays and lovely staff who couldn't have been more helpful.A delight to deal with.
August 23, 2026
Reply from Easy Bathrooms
Good Morning Mr Baker,
We’re delighted to hear that you were impressed with our selection of stock and displays, and that our team were so helpful throughout your visit. It’s lovely to hear that you found us a delight to deal with.
We really appreciate you taking the time to share your feedback, and we hope to welcome you back again soon!
Kind Regards,
Sophie
Chris was excellent and gave me awesome…
Chris was excellent and gave me awesome designs the service was 10 out of 10 would defiantly recommend
September 3, 2026
Unprompted review
Reply from Easy Bathrooms
Good Morning Shaun,
We’re delighted to hear that Chris provided you with excellent designs and such a positive experience. It’s wonderful to know you were so happy with the service and would recommend us.
We’ll be sure to pass your kind feedback on to Chris, he’ll be thrilled to hear it!
Thank you again for choosing Easy Bathrooms, and we hope you enjoy your new bathroom.
Kind Regards,
Tara
Bought a new ensuite from Easy…
Bought a new ensuite from Easy Bathrooms, had been to a number of other showrooms bought thought there range was better. James the salesman was really helpful in advising best products and was pleased at the overall cost. As the delivery company only do kerbside delivery James organised some of the boys from the warehouse to be here at delivery to carry up 2 flights of stairs. I think it almost killed them as they had to carry some really heavy boxes. No complaints from them so thanks Cameron and Denny really appreciate your help
September 3, 2026
Unprompted review
Reply from Easy Bathrooms
Thank you so much for your fantastic review! We’re delighted to hear that you chose Easy Bathrooms for your new ensuite and were pleased with the range, products and overall cost.
It’s wonderful to hear that James was so helpful in guiding you through your choices and making sure you found the right products for your space. We’ll also be sure to pass on your kind words to Cameron and Denny – we really appreciate their efforts in helping with the delivery, especially with those two flights of stairs!
Thank you again for choosing Easy Bathrooms, and we hope you’re delighted with your new ensuite.
Reply from Easy Bathrooms
Thank you for your 5 star review, We really appreciate your feedback! We hope you love your new bathroom and look forward to dealing with you again soon.
Many thanks
Sophie
Easy Bathrooms & Tiles
Dreadful after sales service for tiles…
Delivery of tiles arrived and driver had no means to move them so I lent him my sack barrow. Half my order was bundled in another order and driver tried to tell that often tiles were in the wrong boxes. He pointed out boxes not correct name and didnt match the order. Declined delivery. Eventually he called the office and got confirmation of wrong tiles sent.
Correct tiles rescheduled 4 times as failed to arrive on new due date. Still do not have the tiles as ive been emailed that they have been delivered despite courier sending a text rescheduling again for today. Website team seem incapable of making a phone call and let the customer services team down. I agree sales chap at bracknell branch was amazing, Weybridge didn't acknowledge me at all. £85 delivery is a rip off when other companies deliver on time, using own equipment for £30. I am suggesting a complete cancellation. Very poor service, won't recommend or use again.
September 2, 2026
Unprompted review
Reply from Easy Bathrooms
Good Morning Tina,
We are sorry to hear about the difficulties you experienced with your tile delivery and the subsequent delays. We appreciate how frustrating this must have been, particularly with the delivery being rescheduled on multiple occasions.
Our Feedback Team has reviewed your review and has since been in contact with you regarding the issues raised. We hope that we have been able to address your concerns and assist in moving the matter forward.
Should you require any further assistance, please do not hesitate to contact our Feedback Team directly at feedback@easybathrooms.com, and they will be happy to assist you further.
Kind regards,
Sophie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.