Excellant products bath toilet and sink units. Packaging needs improving as marks were found on the edge due to wooden crate rubbing it but came out. Taps etc very very expensive so went else where.... See more
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Review summary
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Good choice of bathroom designs.Helpful showroom staff .Some issues with quantities and quality that the showroom staff went above and beyond to sort .But some disappointment with quality control at... See more
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The person we dealt with was very helpful, and we chose some tiles that we liked, however we were absolutely astounded at the charges for delivery to the shop and also there was a collection fee ment... See more
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The staff in the St Albans branch were fantastic - especially Anish and Lina. Super helpful and really quick responses. Only reason for not giving a 5 star was quality of the tiles - loved them, but t... See more
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Company details
About Easy Bathrooms
Written by the company
Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.
Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.
Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.
Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.
Simply Luxurious
Written by the company
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contact info
Easy Bathrooms, WF2 7UA, Wakefield, United Kingdom
- 0330 660 1120
- Support@easybathrooms.com
- easybathrooms.com
Complete Bathroom Installation Service
4.3
Excellent
14K reviews
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This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 1 week
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4 weeks to complete
4 weeks to complete. Installers sick, wrong items ordered, wrong items delivered twice! Wrong items installed. Compensation promised but nothing heard from the project manager after signing it off after it was finally acceptable and correct. Left without a bath or shower for 4 weeks with 7 people in the house is a challenge. Wouldn’t recommend from our experience I could have project managed the job and done it quicker and saved a couple of thousand. For the size of the company you would think they would be organised, efficient and be able to manage jobs to get them over the line in time regardless of issues. I’d of accepted a day or two but double the installation time was nothing short of unacceptable. 6+weeks waiting for this so called compensation for the stress and inconvenience.
June 1, 2026
Scott Durham south branch excellent
Just purchased a new bathroom suite from the Durham south branch, Scott helped us out throughout the full process going above and beyond no matter how picky I was being haha can’t thank him enough for his time!
August 24, 2026
Unprompted review
Reply from Easy Bathrooms
Thank you for your 5 star feedback, we really appreciate you taking the time to review your experience with our customer service team.
Many thanks
Easy Bathrooms & Tiles
Do not buy from Easy Bathrooms
Do not buy from Easy Bathrooms, save your sanity and go elsewhere. The bath didnt arrive and they kept assuring me it was out for delivery each day so i kept the plumber booked for the saturday, nothing arrived, Matt at their Chichester branch was pathetic, he promised that he would let me know the progress and didnt call me once, i eventually called head office myself. The whole process from the shop to their customer service was lie after lie, they just dont care. Save yourself the hassle and go and buy from a reputable seller.
August 22, 2026
Unprompted review
Reply from Easy Bathrooms
We’re very sorry that your delivery did not go as planned and for the frustration and inconvenience this caused. We appreciate that having a plumber booked and then not receiving your bath as expected would have been particularly disappointing.
We can see that your order is currently out for delivery today, and we hope this brings the matter to a positive conclusion. We also apologise for the lack of communication throughout the process and appreciate you taking the time to share your feedback.
If you have any further questions please do not hesitate to contact the team at feedback@easybathrooms.com
Many thanks
Sophie
Easy Bathrooms & Tiles
Installation started 6 months plus ago
Installation started 6 months plus ago, over 5 months without shower due to poor fitment. Took 3 months to rectify that. Still waiting for extractor fan and lights to be rectified and working again due to incorrect fitting.
Spent over £1000 on solicitors fees to no avail.
Warranty do not return calls, an absolute appaling waste of money and terrible customer service from both the Peterborough branch and warranty office.
August 23, 2026
Unprompted review
Reply from Easy Bathrooms
Thank you for your lovely feedback! We’re delighted to hear you were pleased with our products and service, and that our team were friendly and helpful throughout. We really appreciate you choosing Easy Bathrooms and taking the time to share your experience!
I didn't get the tiles I thought I had…
I didn't get the tiles I thought I had ordered. For my new shower room The information next to the display was incorrect. My husband died during the process of delivery and application of tiles. When I informed Easy bathrooms about the mis order at first they offered £50 gesture of god will then £75 then when I complained £100. Why al the haggling? I said from initial contact I would accept £100. So I'm not too impressed by Easy bathrooms
August 7, 2026
Reply from Easy Bathrooms
We’re very sorry for the issue with your tiles and for the frustration this caused, particularly during what was clearly a very difficult time for you. Please accept our sincere apologies.
Our Customer Service team were initially following our usual procedure when making the original goodwill offer. However, I can see that the matter was subsequently escalated and they were able to resolve this to your satisfaction, which has now been processed.
We’re sorry that the process left you feeling disappointed, and we appreciate you taking the time to share your experience.
Many thanks
Hannah
Easy Bathrooms & Tiles
Easy experience at Easy Bathrooms
My mum and I had such a great experience purchasing with Easy Bathrooms our 1st time. Oscar was hugely helpful in assisting us with the design of our bathroom and helped us choose products to our spec. The visit was prompt, efficient and very smooth. So much so.... that we came back for further orders for our 2nd bathroom. The team helped from choosing tiles, arranging delivery, addressing any email queries and ensuring all correct parts were received timely. Really pleased with the staff and service here.
June 26, 2026
Reply from Easy Bathrooms
Thank you so much for your wonderful feedback! We’re delighted to hear that you and your mum had such a positive experience with our team and that Oscar was able to help bring your bathroom design together. It’s fantastic to know you were so pleased with the service that you returned to us for your second bathroom! We’re also glad the team could assist with everything from choosing tiles and arranging delivery to answering your queries and ensuring you had everything you needed. We really appreciate your continued support and hope you enjoy both of your new bathrooms!
Many thanks
Sophie
Easy Bathrooms & Tiles
Got what i wanted
August 23, 2026
Reply from Easy Bathrooms
Thank you for your excellent review, we are pleased we were able to assist you in buying the bathroom products you needed. We hope you love your new space, and look forward to dealing with you again soon!
Many thanks
Hannah
Easy Bathrooms & Tiles
Great service
Great service. The employees are very professional and make you feel comfortable about asking questions, taking time to think, etc, also friendly. But most important for me is that they come across very honest sellers, nobody trying to push or force you to buy or rushing you. The prices are fair too. Thank you making the whole process and/or experience a good one. Edson.
August 8, 2026
Reply from Easy Bathrooms
Thank you for your fantastic feedback, Edson! We’re delighted to hear that you found our team professional, friendly and approachable, and that you felt comfortable taking your time and asking questions without any pressure. We believe choosing a new bathroom should be an enjoyable experience, so it’s great to know our team made the process feel easy and relaxed. We really appreciate your kind words and are pleased you found our prices fair too. Thank you for choosing Easy Bathrooms!
Olena at Wokingham was amazing
Olena at Wokingham was amazing! I sat with her for hours on end and she professionally dealt with all issues and designed 4 bathrooms for us.
Thank you Olena, our bathrooms look amazing!
August 22, 2026
Reply from Easy Bathrooms
Thank you so much for your wonderful feedback! We’re delighted to hear that Olena provided such an amazing service and took the time to design four bathrooms for you. It’s fantastic to know she was able to guide you through everything and deal with any queries along the way. We’ll be sure to pass your lovely comments on to Olena. We hope you continue to enjoy your amazing new bathrooms!
Many thanks
Tara
Easy Bathrooms & Tiles
worst Experience, difficult bathroom
One of the worst Experience in my entire life, firstly my 16 year old boy had to get all the items worth £6000 inside the house as the person who came with the delivery could not even park properly, they then delivered wrong items, I am still waiting for my refund of the returned items, I had to call multiple times to get things sorted. The showroom manager did not take accountability, was not nice. Would not recommend easy bathroom to anyone. I went into depression with all this going on with my toddler by my side. Then they took 20 days to collect the wrong items which was delivered to my house. They designed the bathroom but don’t take any accountability for all the wrong they do. It’s not worth the stress they give you. I am still waiting for a refund probably worth nearly £800. They mentally toucher you blaming things on you. They expect me to check all the items with my 8 months old where my 16 years old bring all the delivery inside the house from the road.
August 22, 2026
Reply from Easy Bathrooms
We’re very sorry to hear about the experience you had and for the frustration and inconvenience caused throughout the process.I can see to try and assist you our Returns team arranged a free collection from your home to help accommodate the circumstances, rather than requiring the items to be returned to your local showroom. We can confirm that the returned items have now arrived back with us and the refund has been processed.
We sincerely apologise for the difficulties you experienced and appreciate you taking the time to share your feedback.
Many thanks
Sophie
Easy Bathrooms & Tiles
We ordered and received exactly what we…
We ordered and received exactly what we needed
August 8, 2026
Reply from Easy Bathrooms
Thank you for your feedback! We’re delighted to hear that you received exactly what you needed and that everything went smoothly with your order. We really appreciate you choosing Easy Bathrooms and hope to welcome you back again in the future!
Reply from Easy Bathrooms
Thank you for your lovely feedback! We’re delighted to hear you continue to be pleased with the quality of our bathrooms. We really appreciate your continued support and look forward to helping you again in the future!
Many thanks
Sophie
Easy Bathrooms & Tiles
The Chorley showroom BIG tick from us
The Chorley showroom was very inviting with lots of different options available. We then sat with Ivor Hrast who was very knowledgeable and friendly and helped us massively in making our decisions, they also showed us the items that were available in the showroom so we could see it visually. We then had to wait for the fitter due to workload and when going back to the showroom Ivor remembered us and was able to bring up our quote within seconds. We would definitely use Easy bathrooms again and would highly recommend Ivor to help you with your bathroom choices! Thanks for making it possible to have our amazing bathroom!
August 8, 2026
Reply from Easy Bathrooms
Thank you so much for your fantastic feedback! We’re delighted to hear that you enjoyed exploring our Chorley showroom and that Ivor was able to make the process so easy for you. It’s great to know his knowledge, friendly approach and attention to detail helped you make the right choices, and that he was able to quickly pick up where you left off when you returned. We’ll be sure to pass your wonderful comments on to Ivor. Thank you for recommending Easy Bathrooms, and we hope you enjoy your amazing new bathroom!
Many thanks
Hannah
Easy Bathrooms & Tiles
Exceptional service
August 20, 2026
Reply from Easy Bathrooms
Thank you for your fantastic feedback! We’re delighted to hear you received exceptional service from our team. We really appreciate you taking the time to share your experience and hope to welcome you back again in the future!
Many thanks
Tara
Easy Bathrooms & Tiles
Really pleased with quality and fit of…
Really pleased with quality and fit of replacement shower doors . Delivery cost a little steep tho
August 8, 2026
Reply from Easy Bathrooms
Thank you for your feedback! We’re really pleased to hear that you’re happy with the quality and fit of your replacement shower doors. We also appreciate your honest feedback regarding the delivery cost, and we’ll be sure to pass your comments on to the relevant team. Thank you for choosing Easy Bathrooms!
Reply from Easy Bathrooms
Thank you for your lovely feedback! We’re delighted to hear you found the ordering process easy to navigate and received fast delivery and prompt support when needed. We really appreciate you choosing Easy Bathrooms and taking the time to share your experience!
Robert I'm hali recommend
I'm hali recommend do you recommended very helpful stuff good location excellent product
August 21, 2026
Reply from Easy Bathrooms
Thank you for your recommendation Robert! We are pleased to hear you love our product selection and helpful staff. We hope you love your new bathroom and look forward to dealing with you again soon!
Many thanks
Hannah
Easy Bathrooms & Tiles
Reply from Easy Bathrooms
Thank you for your fantastic feedback! We’re delighted to hear that Jade provided such great customer service and made your experience a positive one. We’ll be sure to pass your lovely comments on to her. Thank you for choosing Easy Bathrooms!
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