Easy Bathrooms Reviews 

Staff very helpful (Jenny) was not pushy and listened to our requests!

Jerry from Chelmsford store was very good and quick to make a great deal!
Easy to discuss about what you need!
Great price !

Not good really a bracket has broken on my shower door probably less then 3 years old so I sent photos over all well and ordered the part firstly told me there would be a charge for the part so I paid the charge told me the part was in stock then received email to pick it up a week later from one of there stores which was miles away from us we got there and no part delivered then I received a message to say they had to order the part as it wasn’t in stock so that went on for a few weeks then got another message to say another store had it went to pick it up but they had not received it either I had to wait another week before it was eventually delivered to the right store 🙄 so no not good customer communication .

Everything that was supplied was of good quality and good condition.
It looks beautiful and we are both very happy with it it.

We found our experience with Dawn and Holly choosing for 3 bathrooms easy and helpful throughout. It was made simpler with their professionalism and experience to guide us through the process . I would like to say I would not hesitate to recommend them to anyone who requires any bathroom upgrade. Thank you.

Do not believe the in-store promises. We ordered on 27th Jan 26 with an explicit guarantee of a pre-Easter install. Instead, fitting didn't start until 26th May, followed by shocking workmanship and terrible customer service.

The Nightmare:

Lazy workmanship: Fitters claimed we needed a 3.5cm step up into the bathroom. Only after I pushed back did they bother removing the old adhesive—the floor is now level.

Fitting errors: Wrong tile finishers used, sink mounted off-center, shower riser stuck in a corner, and bathroom ceiling damaged.

Property damage: Left dirty marks across our bedroom walls, stairs, and doors, forcing me to repaint them myself.

Refund delays: Took nearly a month of chasing to get a refund for unused returned items.

Unresolved Snags Since 1st July:

We are still left with an active sink leak, a dripping tap, buzzing shaver sockets, and restricted shower settings. Easy Bathrooms offered a Saturday fix, but when asked for a weekday, they claimed the fitter is "too busy."

Easy Bathrooms:

My contract is with you, not your subcontractor. Find a fitter who can fix leaking plumbing on a weekday. Avoid their installation service at all costs.

The fitting kits are extremely cheap and plastic, there are no metal fixing which last much longer and are more stable. They were fitted for less than a week before an issue

This has caused a severe issue in my home whereby a leak has occurred in my toilet and the downstairs ceiling as collapsed.

The kit was fitted as instructed by the Easy Bathrooms technical team but they are not taking any responsibility. I have since fitted a high quality fixing kit and all leaks have been stopped.

The bath looks to be of poor quality.

Ultimately I REGRET ordering from easy bathrooms and I will never ever recommend them or use them again due to their poor quality Cubico kit and minimal aftercare.

Ive had 3 bathrooms done by easy bathroom and every one are just perfect. The service we have received from their installers has been nothing but amazing, professional and clean. The deign headset is a game changer when deciding what bathroom to go with, you can really get a feel of what the end results will look like which is perfect when designing any room in a house.

After arranging a home visit with Karen to measure our bathroom we visited the Aintree store to choose our suite, tiles etc. I have to say that the outside of the store does not do justice to the impressive range of bathroom suites and great quality items on display. Karen gave us lots of help and advice on the various items and options within the store. Once we had chosen our items, Karen designed a great layout based on the measurements she had taken. The 2D and 3D renderings were very useful in helping us make our final design decision. Any amendments we had were promptly taken care of by Karen. The delivery of our bathroom suite went smoothly and without any drama. I checked all the items and found that there a small issue with one of the plumbing items but this was dealt with swiftly by Karen.
I would highly recommend Easy Bathrooms Aintree store for a reasonably priced, very high quality bathroom. Karen also gets special commendation for the excellent customer service she provided for all stages of the process of getting our new amazing bathroom.

I spent two hours with Jake in the Norwich store and he helped me to plan my bathroom so that I got it exactly the way I wanted it. He was very helpful and patient and explained all the options to me. I am now looking forward to having the whole thing fitted. There was a great deal of choice in the furniture and fittings.

Informative, helpful and various options of radiators given.

I have had so much help and assistance from the team at Maidstone easy bathrooms Jade and Pav have gone above and beyond to help me with every request

Friendly and professional service from Matt at the Telford branch
Good recommendation for our fitter

Really helpful, friendly staff, guided me through choices and options for my new bathroom. Good with both aesthetic and practical aspects of choosing what I needed. Didn't feel patronised or rushed.
Thoroughly recommend this company.

Very easy to order communication to advise delivery staff who delivered very helpful

Michael from the Glasgow Store looked after us on several visits to the store to sort out bathroom floor and wall tiles and some bathroom equipment. He was superb, giving great advice and taking time to discuss our needs and find us the right products for our house renovation. We were really impressed with the customer experience and wide range of tiles and bathroom displays. All in all an excellent service and expert and friendly staff.

Very helpful team at reading Richfield avenue

Good customer service...