EasyBox Self Storage Reviews 

50
•
TrustScore 4 out of 5

4.2

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Company details

  1. Self-Storage Facility

Written by the company

Parte del gruppo Safestore, leader Europeo nel mondo del self storage, Easybox è dal 2001 l’azienda di riferimento del self storage in Italia. Offriamo a privati e imprese depositi temporanei sicuri, puliti e moderni, quando ne hanno bisogno. Lavoriamo sul territorio nazionale con 9 centri in 5 delle principali città italiane – Milano, Torino, Genova, Firenze e Roma – e abbiamo già servito con successo oltre 50.000 clienti. Il nostro management è composto da attori di spicco del mercato del self storage internazionale che da anni operano in società di successo.


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4.2

Great

TrustScore 4 out of 5

50 reviews

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4.2

All reviews

(50)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Roma - Aurelia Storage Location

Roma - Aurelia Storage Location :
Impeccable storage facilities.
Excellent service.
Employees at the are extremely cooperative.
The Store manager in particular, Mr. Fabio Caliandro, ready to listen to customers' needs.

November 7, 2026
Unprompted review
Rated 5 out of 5 stars

I have used EasyBox before and they…

I have used EasyBox before and they were great- they have actual (and courteous!) human beings there to receive you and guide you through the process.
They are also quite reasonable price-wise compared to others I have used -both in Italy and especially the US.
Recommending them highly.

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. Which is not resolved since April of 2026. I rented a storage unit for two months, and when I returned to collect my belongings, I found the unit infested with insects. My expensive clothes, carpets, and other personal items were contaminated and may have been permanently damaged. The insects got into my new apartment and I had to deal with them ever since.

What makes this even worse is the complete lack of customer service. The company was very quick to take my money and even charged me for an additional month because I was two days late in giving notice, (which is okay but…thats where their communication stops) so I ended up paying for three months despite only using the unit for two.

However, when it came to taking responsibility for the infestation and the damage to my belongings, no one was there to help. It has now been months since I first reported the issue, and it still hasn’t been resolved. I have received no meaningful assistance, no refund, and no compensation for the damage. Not even a refund for the rent of the unit, forget about all of my clothes etc

I trusted this company to provide a clean, safe environment for storing my belongings, but they failed to do so. Based on my experience, I cannot recommend Easybox to anyone storing valuable items. Stay away from this company.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Never trust them

Never trust them. The worst company on the list ( but there is a hugh race in this category) You can complain if something wrong is happening.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Convenient, friendly service

I used their storage centre in Bisceglie Milan whilst I was renovating my home in Como. I felt that my things were taken care of and the staff I spoke to were extremely friendly and helpful and spoke good English too

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect for storing items

I used the service when I left Milan for a few months to go abroad. The service was great, it was clean, dry and secure. The size I thought I needed when I looked online was too large but luckily I spoke to them on the phone, told them what I was going to store and they recommended a smaller lower costing space that was perfect for my items.

January 25, 2024
Unprompted review
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