easyfundraising Reviews 4,348

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and informative approach, making the fundraising process straightforward and effective. Many highlight the outstanding customer service and the ease of use of the platform and website, noting quick response times and efficient support. However, some people were dissatisfied with issues related to cookie settings and rejected donations without clear reasons. A few customers also mentioned that the process could be misleading or infuriating, particularly regarding account closures and the removal of accumulated funds.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff, especially the... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the platform... See more

Customer service

Clients share positive opinions on customer service. Many customers highlight the outstanding and responsive... See more

Website

Customers had positive experiences with the website, finding it an easy and brilliant platform for... See more

Response time

Reviewers mention positive feedback about response time. Customers are delighted with the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fundraising Specialist Team are so helpful and informative, and it is exactly as described easy fundraising. Just great so far 😄

Company replied

Rated 5 out of 5 stars

Literally a no-brainer. Works really well with the donation reminder on so you don’t forget. Sometimes it’s a few pennies each purchase like on eBay, and sometimes it’s a very surprisingly good perce... See more

Company replied

Rated 5 out of 5 stars

This is a fantastic super easy process to raise funds for great causes which literally costs you nothing! I organised a quick help call which got me up and running in just 15 minutes. The staff are e... See more

Company replied

Rated 5 out of 5 stars

The easyfundraising platform is just perfect for raising funds for start-up, grass roots organisations like our community interest company (CIC) called Holding Your Online Hands. The only alternat... See more

Company replied


Company details

  1. Cashback Provider
  2. Charity

Written by the company

easyfundraising is the UK's leading good cause cashback site. Since 2005 we’ve helped raise over £60 million for 190,000 good causes by turning your daily shopping into everyday magic. easyfundraising has partnerships with over 8,000 brands who will donate part of what you spend on their website to a cause of your choice. It won’t cost you any extra: the cost is covered by the brand. Why? Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them and if you make a purchase, a commission is generated, and we turn that into a donation – magic!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

This is a fantastic super easy process…

This is a fantastic super easy process to raise funds for great causes which literally costs you nothing!
I organised a quick help call which got me up and running in just 15 minutes. The staff are extremely helpful. I can't recommend this highly enough.

May 8, 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your review Chris, so pleased to hear how the team have supported you. - Luisa

Rated 5 out of 5 stars

Superb start to our fundraising campaign

We have had a superb experience so far with Easy Fundraising. The Team talked us through the process and gave us some handy hints and tips to get signups and also some very handy incentives to get us started. We are less than a month in and can already see the brilliant benefits.
Would highly recommend signing up!

May 11, 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your lovely review! We’re so pleased to hear you’ve had a great start with easyfundraising and that the team’s support and tips have been helpful. It’s fantastic that you’re already seeing the benefits after less than a month! - Luisa

Rated 5 out of 5 stars

The easyfundraising platform is actually EASY and it works!

The easyfundraising platform is just perfect for raising funds for start-up, grass roots organisations like our community interest company (CIC) called Holding Your Online Hands. The only alternative is applying for grants one by one.

Their customer service team (go Jess) are outstanding. Friendly, efficient, super helpful and make it obvious they want this to be successful for CIC.

We would rate it higher than 5 stars if that was possible! Thank you

April 29, 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your wonderful review! Jess is amazing and we're so pleased to hear how she's supported you. Happy fundraising! - Luisa

Rated 5 out of 5 stars

Brilliant support

The Fundraising Specialist Team are really helpful and have good ideas on how to operate efficiently. My post-setup call was really helpful too.

April 27, 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review Emma, it's great to hear the team were so helpful - Luisa

Rated 2 out of 5 stars

Constant failure to track payments made…

Constant failure to track payments made despite clearly using access via easyfunding into my online accounts no help from tech team simply says my error

April 24, 2026
Unprompted review
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Reply from easyfundraising

Sorry to hear about your experience, Rosemary. If you’d like us to investigate a missing donation and help ensure your future donations track correctly, please contact us at reviewfeedback@easyfundraising.org.uk we’d be happy to help. - Luisa

Rated 5 out of 5 stars

Excellent platform

Excellent platform, Huge benefit for the club. thank you.

April 23, 2026
Unprompted review
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Reply from easyfundraising

Thanks so much for your review! Luisa

Rated 5 out of 5 stars

This is a really straightforward and…

This is a really straightforward and simple way to raise funds and it’s really easy to sign up and use. Great idea and very helpful staff. Thanks a lot

April 20, 2026
Unprompted review
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Reply from easyfundraising

Thanks so much for your review Christopher, so glad to hear you're enjoying raising with us and everyone has been helpful - Luisa

Rated 5 out of 5 stars

Helpful Fundraising Specialist Team

Luisa and Clare at the Fundraising Specialist Team were super helpful with all the process of setting up my causes, they have been quick and friendly to reply to all my questions and have also been proactive at suggesting ways to gain more supporters and donations.

April 15, 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your kind words Bettina, we are always here to support and help you raise - Luisa

Rated 5 out of 5 stars

Very helpful and supportive

The help and support when setting up easy fundraising especially the fundraising management team has been second to none. I would definitely recommend.

April 13, 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your review! So glad to hear the team have been helpful, happy fundraising - Luisa

Rated 5 out of 5 stars

Donate while you shop

An easy way to earn money for your chosen charity simply by continuing to shop online as you usually do. There are many retailers involved and more being added all the time.

April 9, 2026
Unprompted review
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Reply from easyfundraising

Hi Mags thanks so much for your review! - Luisa

Rated 4 out of 5 stars

Fundraising Specialist Team are so…

Fundraising Specialist Team are so helpful and informative, and it is exactly as described easy fundraising. Just great so far 😄

March 27, 2026
Unprompted review
easyfundraising logo

Reply from easyfundraising

Thanks so much for your review! We're so pleased to hear the team were helpful. - Luisa

Rated 1 out of 5 stars

All my Tesco purchases declined despite…

All my Tesco purchases declined despite spending more than £100 each time. Irrational scam. Seems to include pending donations in total raised and then decline them. Misleading, infuriating and not at all easy to use.

March 26, 2026
Unprompted review
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Reply from easyfundraising

I'm sorry to hear that Harriet, if you can contact us on reviewfeedback@easyfundraising.org.uk we'd love the opportunity to look into this for you - Thanks Luisa

Rated 5 out of 5 stars

Thank youEasyfunding for your help and…

Thank youEasyfunding for your help and support in getting started. Being able to speak to someone on the phone is so much nicer as well as all the advice within the app. It’s made easy with regular updates via email too. Our small club has already benefited financially in such a short time. I highly recommend this to any one.

March 24, 2026
Unprompted review
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Reply from easyfundraising

Thanks so much for your review Marjorie, so great to hear the club is already seeing those benefits. Keep up the great work fundraising. - Luisa

Rated 4 out of 5 stars

Good app to raise funds for charity…

Good app to raise funds for charity just by usual shopping on many brands. It also allows you to link your debit card when shopping at some shops in person to raise a percentage of your shop.

It is a shame that some any companies refuse to pay out even though they have subscribed to the scheme. Pandora won't pay out despite proof I used the app to buy items. Argos is another company where there seem to be issues and they have only paid out once with two recent purchases not even shown as pending so they should be removed if not willing to pay towards this scheme and my charity has missed out. I will continue to use the app and try to raise as much as I can

March 9, 2026
Unprompted review
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Reply from easyfundraising

Thanks for your review. I'm glad to hear you're enjoying using the app and our new In-Store feature. if you want us to take a look at donations you're missing we can, just contact us here reviewfeedback@easyfundraising.org.uk - Luisa

Rated 5 out of 5 stars

EasyFundraising has been a great…

EasyFundraising has been a great opportunity for my non-profit to earn additional income and provides an easy way for our supporters to help us. The staff have always been responsive when I reach out to them and I'm so pleased to be on their platform.

March 4, 2026
Unprompted review
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Reply from easyfundraising

Thank you so much for your review Carolyn, it's great to hear the team are supporting you when you need it. Keep up the great work fundraising - Luisa

Rated 5 out of 5 stars

We are really pleased that we have…

We are really pleased that we have connect with this platform and we expect to use to the extreme. The team are accessible and welcome feedback. We are looking forward to the collaboration and will use it more fully soon and provide updates!

February 12, 2026
Unprompted review
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Reply from easyfundraising

Thanks for your feedback! Really great to hear the team are supporting you - Luisa

Rated 5 out of 5 stars

An easy 5star setting up and receiving…

An easy 5star setting up and receiving the information needed was so easy, the team was helpful and very quick with their response when needed. couldn't have asked for better service

February 24, 2026
Unprompted review
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Reply from easyfundraising

Thank you Shaun, that's really great to hear :) all the best with your fundraising - Luisa

Rated 5 out of 5 stars

25th Colchester Guides

Setting up Easyfundraising was a smooth operation and the support from the team at Easyfundraising has been helpful throughout the process. They have answered my queries quickly and efficiently over the past few weeks, so long may it continue.

February 3, 2026
Unprompted review
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Reply from easyfundraising

Thanks for your great feedback Sue! We're always here to help :) - Luisa

Rated 5 out of 5 stars

I made an error

I made an error with my original review

February 21, 2026
Unprompted review
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Reply from easyfundraising

If you could reach out to us at reviewfeedback@easyfundraising.org.uk we can take a look at your query - Thanks Luisa

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