Ecomwebsites Reviews 2,051

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The website is frequently described as easy to use, and the guidance received makes setting up stores much simpler than expected. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with setting up their stores, particularly those with less technical experience, finding the process challenging. A few other people also felt that the video tutorials were outdated, leading to confusion. There were also occasional reports of slow responses to refund requests and difficulties with website functionality, with some reviewers expressing dissatisfaction with the resolution process.

What people talk about most

Website

Reviewers mention positive feedback about the website. Many customers praise the quick and high-quality setup... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the support team for being... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of setup and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a tech-challenged senior (68 yrs young). I have tried, and given up on, many online business opportunities because they didn't teach me what I needed to know to even get started, let alone bui... See more

Company replied

Rated 5 out of 5 stars

⭐ Review of Ecom Websites My experience with Ecom Websites has been very smooth and helpful. The platform was easy to use, and the guidance I received made setting up my store much simpler than I exp... See more

Company replied

Rated 5 out of 5 stars

"I am beyond impressed with the service provided by Ecomwebsites. I was skeptical when they mentioned they could build a Shopify store in just one hour, but they actually delivered! The quality is t... See more

Company replied

Rated 5 out of 5 stars

I’m genuinely blown away by the quality of the work. I’d been wanting to launch an online store for a long time, but I struggled to figure out how to get started. They delivered my order within just a... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Best customer service

Truly the best customer service I’ve experienced, fast and reliable. They help take the stress out of starting a online business and make everything seem more possible

January 3, 2026
Unprompted review
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Reply from Ecomwebsites

Hi Ethan!

Thank you so much for sharing this. It truly means a lot to us.

We’re really glad to hear that our team was able to make the process easier and less stressful for you. Starting an online business can feel overwhelming, so knowing we helped make it feel more possible is exactly what we strive for.

We appreciate your trust and support, and we’re excited to keep helping you every step of the way!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

the person online helped me thru the…

The person online helped me thru the whole process, i received 2 stores got assistance with setup to complete starting of the store... Go team.. I'm not the best at internet things so it was a lot to cover !! thanks for all the help!!

January 1, 2026
Unprompted review
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Reply from Ecomwebsites

Hello!

We’re really glad our team was able to walk you through everything and make sure both of your stores were set up smoothly. Getting started online can feel overwhelming, especially if technology isn’t your favorite thing, so it’s great to know that the support made a difference.

We truly appreciate you being part of the EcomWebsites community — and we’re always here whenever you need a hand.

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

My positive experience

I've encountered & experienced other online businesses but I never finished it 'coz of lack of support from their staffs, have to pay so much money. Some companies don't go straight to the point which is a waste of time for me. I have been scammed. For Amer, I was impressed when his payment is lower than the rest as a start. He makes it simple & not complicated. He means business and that's what I have been looking for, there's not much money involved when you're just starting coz that adds stress when you are just learning about the company. His principles as a human being aligns with mine. Ecom staffs responds promptly & I get answers to my questions. I can't wait to be the next successful story.

January 2, 2026
Unprompted review
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Reply from Ecomwebsites

Hello Ro!

Thank you so much for sharing this. It really means a lot to us.

We know how frustrating it can be to invest time, money, and trust into something only to feel unsupported or misled. Hearing that you felt the difference with Amer’s approach and with our team is incredibly meaningful. We truly believe that starting a business shouldn’t feel overwhelming or financially stressful, especially when you’re just learning, and we’re glad that came through in your experience.

It’s also wonderful to hear that our support team has been responsive and helpful — that’s something we care deeply about, because no one should feel alone on this journey.

We’re excited for you, and we’re rooting for you to become one of our next success stories. If you ever need guidance, answers, or just a bit of encouragement, we’re right here for you.

Best regards,
Ecomwebsites Team

Rated 1 out of 5 stars

Beware of Ecomwebsites

In all honesty, my experience with Ecomwebsites wasn't great at all. I fell for the add offering a start-up website for $20 and in the process of signing up for this there were heaps of add-ons! I had issues with removing some of the add-ons from my cart which I had added by mistake when trying to work out what they were for. My payment ended up getting processed which I thought was for one transaction but noticed multiple transactions for the different add-ons! I immediately contacted support via Chat and was told that the transactions had not shown up on their end so must not have gone through as it was showing as 'pending'on my bank account. This was on December 20th. By the 22nd the transactions showed as been processed on my end. I contacted Ecomwebsites support again to follow up again as request a refund but was told that the billing team were investigating and would get back to me. In the meantime, I realised that the transactions were processed through Whop so I tried requesting a refund through them and this was denied by Ecomwebsites. I found it strange that they could reject the request via Whop yet are yet to get back to me from my initial enquiry even I'm told by Support that they are investigating. Doesn't seem legit to me and I would advise to tread carefully with Ecomwebsites.

December 20, 2025
Unprompted review
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Reply from Ecomwebsites

Hello James!

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and for any frustration caused by the delay.

We sincerely apologize for the delay and appreciate your patience. Please know that all escalated refund requests are handled in the order they are received to ensure fairness for all customers.

When our billing team reviewed your request, we found that an active dispute had already been filed with your bank or payment provider regarding the charge in question. While a dispute is open, we are unable to take any action on the transaction—including issuing a refund—because the payment provider temporarily restricts all activity until the dispute is resolved or withdrawn.

We want to be fully transparent: once the dispute has been lifted, we will immediately be able to proceed with your refund. Our goal is to resolve this as quickly and smoothly as possible for you.

Again, we apologize for the inconvenience this has caused and truly appreciate your understanding. We are here to help and will ensure your request is handled promptly as soon as the dispute is cleared.

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Excellent experience

Coaches helped me a lot on starting out on my e-commerce journey. I got full access to the website and overall experience is excellent!! I highly recommend this service!!

December 30, 2025
Unprompted review
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Reply from Ecomwebsites

Hello Kyaw!

Thank you so much for sharing this! We’re really glad to hear that the coaches were able to support you as you got started and that you’re enjoying full access to the platform. Knowing that your overall experience has been excellent truly means a lot to us.

We appreciate your recommendation, and we’re excited to keep supporting you on your e-commerce journey.

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

It's fairly simple and smooth with…

It's fairly simple and smooth with Ecomwebsites assistance. Support exists even for the elders such as myself.. I look forward to learning more strategies for success with EcomWebsites.com

December 26, 2025
Unprompted review
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Reply from Ecomwebsites

Hi Mary!

Thank you so much for your kind words! We’re delighted to hear that your experience with EcomWebsites has been straightforward and seamless. It’s especially great to know that our support team has been there for you every step of the way. We truly believe everyone, at any age or experience level, deserves clear guidance and real help.

We appreciate you being part of the EcomWebsites community and look forward to helping you learn even more strategies for success. We’re excited to grow with you!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Great support

Really appreciate the support from the Ecom Websites team in helping me start my very own business, something i never thought I would do. The platform is easy to use and full of information. Thank you

December 26, 2025
Unprompted review
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Reply from Ecomwebsites

Hello Aria!

Thank you so much for sharing this. It means a great deal to us.

Starting your own business is a big step, especially when it’s something you never imagined doing before, and we’re honored to be part of that journey with you. We’re glad to hear the platform has been easy to use and that the information has been helpful. That’s exactly what we aim for.

If you ever need guidance, ideas, or just a little extra support along the way, the team is always here for you. Wishing you continued success as you grow your new business

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

The product and support was excellent

The support was excellent, I am new to ecommerce and shopify so the help was a huge plus.

The store created by them looks professional and the training provided is excellent.

December 24, 2025
Unprompted review
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Reply from Ecomwebsites

Hello Adam!

Thank you so much for sharing your experience! We’re delighted to hear that the support made a difference for you. Starting with e-commerce and Shopify can feel overwhelming, and that’s exactly why our team and training are there to guide you step by step.

It’s great to know you’re happy with how your store looks and that the training has been helpful as well. We’re excited to see you grow and succeed, and we’ll be right here whenever you need us.

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

I’m honestly very excited to be working…

I’m honestly very excited to be working with Ecom Websites. From the beginning, the platform stood out as professional, trustworthy, and well-organized compared to many other services I’ve looked into. Everything is clearly structured, and you can tell a lot of effort has gone into building something that actually helps store owners grow.

What I really appreciate is how responsive and supportive the team is. They follow up, explain things clearly, and make you feel confident moving forward. That alone builds a lot of trust, especially in an industry where that’s not always easy to find.

I’m genuinely looking forward to using the platform more and taking full advantage of what Ecom Websites offers. So far, it feels like the right choice, and I’m excited about what’s ahead.

December 23, 2025
Unprompted review
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Reply from Ecomwebsites

Hi Hanan!

Thank you so much for sharing this it truly means a lot to us. We’re really glad to hear that your first experience with Ecom Websites has been positive and that the platform, structure, and support have made you feel confident moving forward.

Trust is everything, especially when starting or growing a business, and we work hard to make sure our customers feel supported, informed, and taken care of every step of the way. Hearing that our team’s responsiveness and clarity stood out to you is incredibly rewarding.

We’re excited to be part of your journey and can’t wait to see what you accomplish. Whenever you need guidance, answers, or support, we’re here for you.

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Ecomwebsites are the best in business!

Ecomwebsites are the best in business!

They create amazing Shopify stores to start your e-commerce business, and the customer support is very helpful, kind and supportive.

Check ecomwebsites.com out, I promise you won't be dissapointed!

December 23, 2025
Unprompted review
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Reply from Ecomwebsites

Hey Corrin!

Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. It means a lot to us to hear that you’re happy with your store and the support you’ve received. Our team works hard to make sure every customer feels supported every step of the way, and feedback like this really motivates us. We’re excited to be part of your e-commerce journey and we’re here whenever you need us!

Best regards,
Eocmwebsites Team

Rated 5 out of 5 stars

It was a good investment.no regrets.

It was a good investment.no regrets.
Store was up in 12 hrs.

December 18, 2025
Unprompted review
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Reply from Ecomwebsites

Hello Pum!

That’s awesome to hear. Thank you for sharing!
We’re really glad it felt like a good investment and that your store was up so quickly. Getting everything live within 12 hours is a great start, and we’re excited to see where you take it from here.

If you need anything as you grow your store, our team is always here to support you.

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

just gotta put more into every aspect of it

well every thing is there for you it just seams like it’s more complicated than what they were saying it’s more than punching a couple of buttons and then your not on auto pilot but all in all i believe with the right structure it will all work out for the best after a couple weeks i’ll do a follow up i’m now waiting on getting every thing legit with licences and legalizing everything

December 19, 2025
Unprompted review
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Reply from Ecomwebsites

Hello Charles!

Thank you for sharing your honest feedback. We understand how it can feel more complicated at first than it may seem, and we appreciate you being open about that experience. You’re absolutely right—this isn’t just a matter of pushing a few buttons and going on autopilot. Like any real business, it takes some learning, structure, and time to get everything set up properly.

That said, it’s great to hear that you’re staying positive and focused on building the right foundation. Taking the steps to get everything licensed and legally set up is an important move, and it shows you’re approaching this the right way.

Best regards,
Eocmwebsites Team

Rated 5 out of 5 stars

Very good with instructions on setting…

"I was blown away by the quality of the ecommerce pre-built website I received! The online store was exactly what I was looking for, and the setup process was super straightforward thanks to the clear instructions provided.

What really stood out, though, was the training and support that came with it. The training sessions were super helpful in getting me up to speed on how to manage and customize my store. And, if I had any questions or needed help troubleshooting, the support staff were amazing! They were super responsive and provided top-notch feedback that really helped me get the most out of my store.

Once I took control and started exploring, I was stoked with how easy it was to navigate and make changes. The ecommerce platform was intuitive, and I loved how everything was already set up for me - it saved me heaps of time and hassle.

All up, I'm really glad I took the opportunity to grab this deal. If you're looking for a hassle-free way to get an online store up and running, I’d recommend giving it a go. Cheers to the team for a top-notch product and awesome support!"

December 12, 2025
Unprompted review
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Reply from Ecomwebsites

Hello Sarette!

Thank you for taking the time to share your experience! We’re glad to hear that the setup instructions were clear and aligned with what was advertised, and that once you took control of your store, our support team was responsive and helpful. Your feedback means a lot to us, and we’re happy you took the opportunity. We’re here whenever you need support as you continue moving forward!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

New to owning an online store

I have just started this journey, but so far everyone is so supportive and inspiring! I am looking forward to learning more.

December 20, 2025
Unprompted review
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Reply from Ecomwebsites

Hello Brie!

Thank you so much for sharing this! We’re really happy to hear that your journey is off to a positive start and that you’re feeling supported and inspired by the team. That’s exactly the experience we strive to create. We’re excited for you and look forward to being part of your learning and growth every step of the way!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Drastically shortens yout time to market

Helps you get up and running in next to no time. Saves a ton if time and effort setting up your new store - Strongly recommended.

December 19, 2025
Unprompted review
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Reply from Ecomwebsites

Hello!

Thank you so much for your kind words! We’re truly grateful for your feedback and happy to hear that you had a great experience starting your new store and business. It means a lot to know that our support was helpful to you. We wish you continued success on your journey, and please know we’re always here if you need anything along the way.

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

A great experience

It was a great experience to have a new store and a new business thank you for all the support and help. I am trully greatful for this.

December 21, 2025
Unprompted review
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Reply from Ecomwebsites

Hello!

Thank you so much for your kind words! We’re really happy to hear that you had a great experience starting your new store and business. It means a lot to know that our support and help made a difference for you. We truly appreciate your gratitude and wish you continued success on your journey. Please know we’re always here if you need anything along the way.

Best regards,
Ecomwebsites Team

Rated 4 out of 5 stars

I wish the communication was faster…

I wish the communication was faster with the diamond package

December 19, 2025
Unprompted review
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Reply from Ecomwebsites

Hi Dekai!

Thank you for your honest feedback. We really appreciate you sharing this with us. We understand how important fast communication is, especially with the Diamond package, and we’re sorry that the response time didn’t fully meet your expectations.

Your feedback helps us improve, and we’re continuously working on better response times and clearer communication. Please know that we’re here to support you, and for urgent concerns, our live chat is always the fastest way to get real-time assistance.

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Professional & Courteous

I was having problems setting up my store, with the Professional help & Guidance from Evangelyn her assurance to a novice like me was very reassuring. to this it has totally exceeded expectations. I highly recommend Ecomwebsites, which I will definitely use again.
The Website that Ecomwebsites and Evangelyn built are amazing, clean looking simple to use & easy for customers to purchase on the sites. well and truly above other websites that I have been on or try to use

December 18, 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello Gary!

Thank you so much for sharing your experience! We’re truly happy to hear that Evangelyn’s professional guidance and reassurance helped make the setup process easier for you. Starting out as a novice can feel overwhelming, so it means a lot to know her support gave you confidence and that the experience exceeded your expectations.

We’re also thrilled that you’re loving the website. Clean, simple, and easy for customers to use is exactly what we aim for. Your recommendation means so much to us, and we’d be more than happy to support you again anytime in the future.

Thank you for trusting EcomWebsites!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Very fast response time and people are…

Very fast response time and people are professional . The website itself is very easy to use and UI is great. Training videos they offer are also very helpful.

December 16, 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hi Franco!

Thank you so much for your feedback! We’re glad to hear that our response time and professionalism stood out to you. It’s also great to know you’re enjoying the website’s ease of use, clean UI, and the training videos. We work hard to make everything as clear and helpful as possible.

We truly appreciate you taking the time to share your experience!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

happy with the easy steps and the…

happy with the easy steps and the knowledge
I acquire during training. Now I'm ready for a new adventure and ready to star making $ for me.
Also they have assistance if you have any question and agents helping you to overcome any issues...

December 15, 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hi Giselle!

Thank you so much for your feedback! We’re happy to hear that everyone has been helpful and that things are going well so far. If you need anything at all as you move forward, please don’t hesitate to reach out. We’re always here to help!

Best regards,
Ecomwebsites Team

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