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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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2.5

All reviews

(5)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID!!!

Ordered a phone well in advance through Econocom, yet received no proactive communication when stock issues arose. I had to chase updates myself for days. Despite the order being time-critical, no alternative device, supplier, or expedited delivery option was offered. The final proposal was simply to wait until after my trip, which completely defeated the purpose of the purchase. Poor communication, poor expectation management, and no meaningful effort to resolve the issue

October 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Very bad service en communication

They have a daily updates stocks view. But been waiting (and still waiting) for an order that apears to be in stock for exactly 16 days of writing. Customer service is slow and unresponsive. Estimated delivery date is 30/1/26. Close to 2 months after giving in the order. I suggest B2B and retail customers to avoid them as much as possible.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Exorbitant repair fees €850 vs €680

Exorbitant repair fee of €850 for a laptop screen and €90 to recuperate the latop without repairs. Normal price for the repair being €680. On top of which the company just ignores customers requests.
Would not recommend to any company to collaborate with them in the context of employee benefit schemes.

July 28, 2025
Unprompted review
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