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Rated 2 out of 5 stars

Edmunds current customer reviews are mostly placed in hiding (if they are negative). The current vehicle review shown on the top of the list for the vehicle I am interested in, is over 2 years old (24... See more

Rated 1 out of 5 stars

In my view, this is all you really need to know about the independence, accuracy, and reliability of consumer used car valuations provided on the Edmunds website... "Edmunds.com, Inc. is... See more

Rated 4 out of 5 stars

As I have so stated, this is a good place to start, for it will arm you with much need information to guide you through a buy. Having a fair price in mind before you arrive at a dealership gives you a... See more

Rated 1 out of 5 stars

Edmunds sells your contact info to dealerships without your consent. They offered to get me quotes, requested email and phone number promising not to give my information to the dealerships. Next I g... See more

Company details

  1. Business Services

Information provided by various external sources

Edmunds car buying guide lists new car prices, used car prices, car comparisons, car buying advice, car ratings, car values, auto leasing.


Contact info

2.1

Poor

TrustScore 2 out of 5

20 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

ALL YOU NEED TO KNOW ABOUT EDMUNDS USED CAR VALUES...

In my view, this is all you really need to know about the independence, accuracy, and reliability of consumer used car valuations provided on the Edmunds website... "Edmunds.com, Inc. is a wholly owned subsidiary of CarMax, Inc."

Regarding the current value of my 2020 Chevy Traverse AWD LT in "Good" condition with 75,500 miles as of 04/28/2026, Edmunds states: "Your vehicle's value is trending down." However, the accompanying chart, THAT EDMUNDS' PROVIDED, shows the trade-in value on my car has INCREASED from $15,088 in January 2026 to $15,845 in April 2026. It appears Edmunds might be using "Common Core" math standards where logic is lost and numbers are meaningless.

Manheim Market Values for used cars increased by 6% during the first 90 days of 2026 --- and the price trend chart on my car reflects this reality. However, when it comes to describing the current pricing trend for my car, Edmunds apparently functions in an alternate universe where "up is down and down is up".

Most importantly, Edmunds "Private Party" valuation on my car is $18,103 -- while the Kelley Blue Book Value is $21,943. IN SHORT, USING EDMUNDS' VALUATION WHEN I SELL MY CAR WOULD CAUSE ME TO THROW AWAY $3,840 IN CASH AND 17.5% OF MY EQUITY!

The valuation Edmunds provided on my car was much closer to dealer Black Book trade-in value than its true "Private Party" value in an an "arms-length" exchange between a willing buyer and seller.

I will be advertising my car for sale for $21,943 here in Alaska and fully expect to sell it for that amount within 48 hours -- just as I have every other time I have utilized accurate and reliable KBB "Private Party" values to sell my vehicles.

PLEASE BE VERY CAREFUL PLACING ANY RELIANCE ON EDMUNDS USED CAR VALUATIONS!!!

April 28, 2026
Unprompted review
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Rated 2 out of 5 stars

I've lost credibility for Edmunds..

Edmunds current customer reviews are mostly placed in hiding (if they are negative). The current vehicle review shown on the top of the list for the vehicle I am interested in, is over 2 years old (24 model), not very helpful..Most all current negative reviews are hidden.. Makes me think they are bias..I've lost credibility for Edmunds..

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

The worst mistake I ever made

The worst thing I could have ever done was to purchase a vehicle from Edmunds/Pro Auto I bought a 2007 Chevy Tahoe back in January of 2022 thinking I was getting a very nice vehicle dis truck must have been sitting in water for years the whole undercarriage is totally rusted out I didn't drive the truck in the beginning because THINKING it was a good truck i put it in the shop to have it lifted and dats when it all started I'm SO damn pissed off I don't kno wtf to do if dis is how dey conduct business please be careful buying a vehicle online with only ONE pic I intinially gave them 4k to hold the truck total cost being 10482.00 dis truck is a piece of shit even da carpet is damp on the inside I hope whoever is responsible will burn in hell I hope someone takes advantage of dey momma dey way dey did me I've got too much money in the truck now and everytime I turn around something has to be fixed I redid the whole front end I paid 2k to get dat piece of sh_t delivered I'm pi$$ed karma isn't like milk so it has no expiration date you can move and karma will find you I can't do anything about my money but if I can help someone I'll be ok and take dis loss my right hand to God and on my moms grave....PLEASE be careful with deez people purchase date is actually 1-21-22

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Inflated Vehicle Appraisal Reports online

This website is only about generating leads to car dealerships. The estimated Vehicle Appraisal Report shows retail values instead of real trade allowance values. They only care to show high numbers to generate traffic and sell the client information to car dealers. I submit this review with a proof of a screenshot a client sent me of his Lincoln Navigator Vehicle Appraisal Report.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Phishing site for Carmax

Edmunds is little more than a used car sales link. It doesn't offer value ranges, but directs you to what is, I'm sure, it's paid car dealerships and their low ball offers, a complete waste of time.

June 5, 2025
Unprompted review
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Rated 1 out of 5 stars

Very dishonest

Very dishonest. I was trying to get a used car value, and right at the end they want to know the license plate number and other information, so they can sell you stuff.

June 17, 2024
Unprompted review
Rated 3 out of 5 stars

Typical misleading adverts …

They are listing used cars at below book by adding federal EV rebates to the price. In reality and if honesty was a factor most of the EV’s are listed above market price !

June 12, 2024
Unprompted review
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Rated 1 out of 5 stars

Sold cars listed for sale

After pursuing inquiries for several vehicles on the Edmunds website, I have come to the conclusion that Edmunds is largely a bait & switch for car dealerships. All the cars were sold, but still listed. Now I have auto dealerships calling & e-mailing about how they can “help” me with another vehicle. A huge waste of time & majorly frustrating.

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

Edmunds sells your contact info w/o consent

Edmunds sells your contact info to dealerships without your consent. They offered to get me quotes, requested email and phone number promising not to give my information to the dealerships. Next I got a blank screen and an unexpected error. Immediately I started getting phone calls and text messages from dealerships. I might have consented at some point, but I HAD NOT YET CONSENTED.

Edmunds used to provide MSRP vs dealer invoice pricing, and savvy buyers could get up to $500-1000 below dealer invoice. Not any more. Now they just have a "what you should pay" which is lower than MSRP but significantly higher than invoice. I guess they make more money from dealer referrals than from selling ads.

March 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Fasted one

It was the fasted one. I have tried some before but I got it was very fast. Staff are very friendly too. Recommended

August 23, 2022
Unprompted review
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Rated 5 out of 5 stars

Great for buying cars online and for car reviews!

Edmunds is a great place to not only buy cars but also for car reviews. In their reviews, they show the pros and cons of the vehicle, what’s new for 2020, (I forgot to mention that for car and driver) pricing and which one to buy. They have some specs of the car on the side. I just wish they had more specs like 0-60. There’s also a wildcard grading system. Edmunds also shows the trims they recommend. You can also read reviews about the car you’re researching. If you’d like, it’s also possible to write a review on your car to share with others your experience.

June 6, 2020
Unprompted review
Rated 4 out of 5 stars

A Good Place To Start

As I have so stated, this is a good place to start, for it will arm you with much need information to guide you through a buy. Having a fair price in mind before you arrive at a dealership gives you a lead on getting a fair deal, not to be one of those who paid too much. However, I caution you on the integrity of many of the referred dealerships, for many will do all they can to get every penny you have and can afford to spend, using surprise (unheard of, unadvertised, hidden) fees, to even rolling back into to the price standard delivery fees and inspection fees. Anyway, Edmunds.com is extremely helpful and educating for the consumer.

August 20, 2016
Unprompted review

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